Revit crashes – Not project specific

Autodesk Support

Feb 11, 2025

Products and versions covered

Issue:

When working in Revit, the program stops responding or crashes

Solution:

Basic Troubleshooting

If not already done, see the following article for basic troubleshooting steps related to Revit crashes:Troubleshooting Revit crashes


Confirm Crash Not Project Specific

To confirm that the crash you are encountering is not specific to the original project, create a new model (using one of the default templates) and confirm that the issue continues.

If the issue is continuing in the new project, check if any of the following articles applies:
 

Symptoms

Additional Info

Article

Crash at LaunchGeneral TroubleshootingCrash on startup or when opening files in Revit
Crash importing/exporting DWGDWG TrueViewRevit Structure crashes when importing or exporting DWG file
Crash in Printer PropertiesUpdate printer driverCrash when you click the Properties... button in the Print Dialog with a KIP driver
Crash on Second LaunchWindows 10 Update + WebrootRevit crashes on Windows 10 Fall Creators Update
Crash on SynchronizeDisable Add-insCrash when synchronizing to a BIM 360 project in Revit
Crash using add-inDisable Add-insRevit product crashes when a third-party add-in is in use
Crash closing DynamoDisable Add-insRevit crashes when closing Dynamo
Fatal error has occurredDisable Add-insRevit crashes when closing the program
Crash when zooming or panningGeneral TroubleshootingAutodesk Revit crashes when zooming or panning
Crash/Hang in Open/Save dialogThird party Modification of Open/Save dialogCrash or freeze when accessing File Open, Save, or Save As dialog boxes within Revit
Crash/Hang starting FamilyThird party Modification of Open dialogRevit crashes when starting a new family
Frequent crashes while workingPrint Audit softwareRevit crashes frequently while in a project.
Hang up at LaunchTrend Micro Antivirus installed"Encountered a sharing violation while accessing [path]\[file name].[extension]" when working in Revit
Error: A Required resource was unavailableTroubleshooting Graphics"A required resource was unavailable," leading to Revit Crash
Revit Has Stopped WorkingGeneral Troubleshooting"Revit has stopped working" and then Revit shuts down
Revit has stopped workingIssue with Boost Interprocess"Autodesk Revit has stopped working" when opening Revit


Project Specific

If you find that the crash/hang is specific to certain projects, see the following article:Revit crashes – Project specific


Unrecoverable Error

If encountering an unrecoverable error in Revit, see the following troubleshooting guide: Guide: An unrecoverable/fatal error has occurred when using Revit
 


Additional Troubleshooting

For more articles related to Revit crashes, see the following link: Search (autodesk.com)

Products:

Revit Product Family;

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