Revit crashes – Project specific

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

When working in Revit, the program stops responding or crashes

Solution:

Basic Troubleshooting

If not already done, see the following article for some basic troubleshooting steps related to Revit crashes: Troubleshooting Revit crashes

Confirm Crash Specific to Project

To confirm that the crash you are encountering is specific to the original project, create a new model (using one of the default templates) and confirm that the issue does not occur.

If the issue is is not occurring in the new project, check if any of the following articles applies:

Symptoms	Additional Info	Article
Auditing Project	Corrupt Family	Cannot open or save file with audit in Revit
Crash Printing specific View	Detail Items	Revit: Specific View/Sheet hangs or crashes when printing
Exporting to DWG/DXF	Corrupt Installation	Crash during DWG \ DXF export
Hang Exporting SMLX	Repair Access DB Engine 2010	Revit shuts down when Importing or Exporting a SMLX file via the Advance Steel Extension for Revit
Opening Sheet	Delete Element	" An unrecoverable error has occurred" error is displayed and Revit crashes when opening a certain sheet or view
Rendering second view	Turn off ground plane	Second render crashes or freezes Revit
Set Design Option as Primary	relationship between element(s) and design option is broken	Revit crashes or hangs for a long time when attempting to make a design option Primary
Varying errors	Bad Revit.ini	Revit Model crashes with varying error messages
Crash when working in Revit	Graphics / Memory issues	"A required resource was unavailable," leading to Revit Crash

Not Project Specific

If you find that the crash/hang is not specific to a particular project, see the following article: Revit crashes – Not project specific

Unrecoverable Error

If encountering an unrecoverable error in Revit, see the following article for issues associated with this error: "An unrecoverable error has occurred..." when using Revit