Revit model extracts for more than 18 hours and then fails in BIM 360 Document Management

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

Users reported that when a model is uploaded or published from Revit to BIM 360 Document Management it keeps extracting for about 18 hours. The extraction eventually fails.

Failed extraction can be seen in the publish log.
User-added image

Causes:

Extraction timeout (over 18 hours) can cause failure.

Revit model has many linked files.
In the model, there are many views and sheets.

Note: The previous timeout limit was 12 hours.

Solution:

To resolve this issue attempt the following:

Remove/unload unnecessary links in the model.
In Revit 2023 and onwards publish model without links.
Remove unnecessary views in the model and publish again.

Products:

Revit; Revit Cloud Worksharing; BIM 360;

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