Error: "Establish an Internet connection to continue" due to inaccurate local system time settings

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

When starting an Autodesk product for Windows, the following error message is shown:

Establish an Internet connection to continue

The Autodesk license server cannot be found. This problem can be caused by a variety of issues, including:
  • Internet connectivity has been lost.
  • The Autodesk license server is temporarily unavailable.

User-added image

Causes:


 

Solution:

Check that the local time setting is accurate on the Date and Time control panel

  1. Open Control Panel > Clock, Language, and Region > Date and Time.
  2. On the Date and Time tab, click Change Time Zone
  3. On the Time Zone Settings dialog box, be sure that the correct time zone is set and Automatically Adjust Clock for Daylight Savings Time is selected.
Date_Time_Zone
 
Note: If the correct time and time zone are displayed but suspect that the settings may be incorrect, try the following workaround:
  1. Use the Time Zone drop-down menu to select an incorrect time zone and click OK to save the setting.
  2. Click Change Date and Time to select an incorrect time and click OK to save the setting.
  3. Click OK on the Date and Time dialog box.
  4. Reopen Date and Time to reset the correct time.
  5. Reopen Time Zone Settings to reset the correct time zone.

See Also:

See other possible solutions for:
Licensing Error: "Establish an Internet connection to continue"

Products:

All Products;

Versions:

2017; 2014; 2015; 2016; 2019; 2018;


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