The following special characters aren't allowed with Revit cloud models

Autodesk Support

Jun 27, 2024

Products and versions covered

Issue:

Characters that are not allowed for Revit cloud projects.

Causes:

If you attempt to rename a model/folder/account with one of these forbidden characters, you will see the following error:
EnvironmentError
Docs File< > : " / \ | ? * ` are not allowed in file names.
Docs Folder< > : " / \ | ? * ` are not allowed in folder names.
Docs AccountNo Error
BIM 360 FileThe following special characters aren't allowed < > : " / \ | ? * ` .
BIM 360 Folder< > : " / \ | ? * ` are not allowed in folder names
BIM 360 AccountNo Error
WindowsA file name can't contain any of the following characters: \ / : * ? " < > |

Solution:

Forbidden Characters

As seen in the table below most of these characters should be blocked from file/folder name creation, but these characters may be introduced through different operating systems or legacy files/folders. To avoid unexpected behavior when working with these files, ensure that they are not being used for cloud models, folders, or account names:
Name
Character
RevitDocsBIM 360Windows
Opening angle bracket
<
NoNoNoNo
Closing angle bracket
>
NoNoNoNo
Colon
:
NoNoNoNo
Quotation mark
"
NoNoNoNo
Forward Slash
/
NoNoNoNo
Backward Slash
\
NoNoNoNo
Pipe symbol
|
NoNoNoNo
Question mark
?
NoNoNoNo
Asterisk
*
NoNoNoNo
Backtick
`
NoNoNoYes
Period
.
YesYesFile: No
Folder: Yes		Yes
 

Rename

If forbidden characters are found, rename the file, folder, or account name to remove.

Object

BIM 360

Autodesk Docs

Account Name

Customize Your Account Name and Image

Edit Account Settings

Project Name

Change the project name

Edit Project Settings

Folder Name

Rename Folders

Folder Permissions
(Rename on step 3)

Model Name

Rename a Document

Rename Files

 

Note: Spaces at the end or beginning of a name, potentially introduced when copying/pasting names, have also been seen to cause issues: No Revit files show in the 'External Links' section and cloud files are unable to be linked in Revit

Products:

Revit Product Family; Revit Cloud Worksharing; BIM Collaborate Products; BIM 360 Docs;

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