Transport Layer Security (TLS): Updates Required to Maintain Software Access

Autodesk Support

Feb 19, 2024


Products and versions covered


Issue:

To align with industry standards for security and data integrity, Autodesk Identity Services will move to Transport Layer Security (TLS) 1.2 and stop supporting TLS 1.0 and TLS 1.1 on August 3, 2019.

Solution:

To avoid connectivity issues, download a newer version of your software through Autodesk Account or our Autodesk Virtual Agent (AVA).

We are developing patches to install with products to prevent or resolve this issue as part of our ongoing effort to provide the best security possible to our customers. Subscribers using the software versions listed below must download the appropriate License & Identity patch by August 3, 2019. These patches support TLS 1.2 and above. If you use Revit cloud-connected features, Revit Cloud Worksharing, and Cloud Models for Revit, additional updates may be necessary.

Failing to apply these patches may result in interrupted software access and connectivity.


Windows products and versions

Product nameYears
3ds Max201420152016
3ds Max Design2014*, 2015*
Advance Steel2016
Alias Automotive and AutoStudio201420152016
Alias Concept (includes: Alias Design, SketchBook Pro, and Speedform)2016
Alias Design201420152016
Alias Surface201420152016
AutoCAD P&ID201420152016
AutoCAD
AutoCAD Electrical
AutoCAD Mechanical
AutoCAD Architecture
AutoCAD Map 3D
AutoCAD MEP
AutoCAD Plant 3D
201420152016
AutoCAD with Advance Steel2015*, 2016
AutoCAD Raster Design2016
AutoCAD Utility Design2016
AutoCAD LT201420152016
AutoCAD LT French Edition2014
AutoCAD LT with CALS Tools201420152016
BIM 360 Design (Revit Cloud Worksharing Service)201520162017201820192020
Civil 3D2016
Dynamo Studio20162017
Fabrication CADmep2014*, 2015*, 2016
Fabrication CAMduct2014*, 2015*, 2016
Fabrication ESTmep2015*, 2016
Infraworks2014*, 2015*, 2016*
InfraWorks 360 - Design Bundle Plus2016*
Inventor LT20152016
Inventor; Inventor Professional201420152016
Inventor ETO – Developer2016
Inventor ETO – Distribution2016
Inventor HSM – Premium2016
Inventor HSM – Ultimate2016
Maya201420152016
Maya LT20152016
MotionBuilder2016
Mudbox201420152016
Navisworks Manage201420152016
Navisworks Simulate201420152016
Point Layout2016*
ReCap Pro2015*, 2016*
Revit2014201520162017201820192020
Revit Architecture201420152016
Revit Cloud Worksharing201520162017201820192020
Cloud Models for Revit20192020
Revit LT201420152016
Revit MEP201420152016
Revit Structure201420152016
Showcase2015*, 2016*
SketchBook - for Enterprise201420152016
Stingray2016*
Structural Bridge Design2016*
VRED201420152016
VRED Design201420152016
VRED Presenter201420152016
VRED Professional201420152016
Vehicle Tracking with AutoCAD or Civil 3D2016
Vehicle Tracking with Microstation2016
Autodesk Within2016*
Autodesk Within Medical2016

Mac products and versions

Product nameYears
Alias Studio2015*, 20162017
Alias Surface2015*, 20162017
Alias Design2015*, 20162017
AutoCAD2014*, 2015*, 20162017
AutoCAD LT2014*, 2015*, 20162017
Maya2014*, 2015*, 20162016 Ext22017
Maya LT2015*, 2015 Ext3*, 2016*, 2016 Ext32017
Mudbox2014*, 2015*, 2016*, 2017*
Screencast Recorder2015*, 2016
SketchBook - for Enterprise2015*, 20162017
Slice for Fusion 3602017*
Smoke DS2017*
VRED Professional2015*, 20162017 (2017.2)
VRED Design2015*, 20162017 (2017.2)
VRED2015*, 20162017 (2017.2)
VRED Presenter2015*, 20162017 (2017.2)

Linux products

Maya
MotionBuilder
Mudbox

* A patch is not available for this software version but you can download a supported version from our Autodesk Virtual Agent (AVA) or Autodesk Account. Some software versions are no longer supported; some are retired and similar products may be available.

Products:

All Desktop Products; All Cloud Products;


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