Troubleshooting poor AutoCAD performance after an Operating System update

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

After upgrading the Operating System, there is a noticeable degradation in performance with AutoCAD. In some cases AutoCAD may crash.

Solution:

The driver for the graphics card may be corrupt or outdated.  

An update to the Operating System may introduce problems because of changes in technology or functionality. In most cases, a graphics driver may need to be repaired or updated.
How to update your system to the latest certified video driver

Reset or Repair of AutoCAD

The issue may be due to a faulty install or corruption of the application because of a system crash or update. One can easily reset the software or the worst-case scenario would be an uninstall and clean reinstall of AutoCAD.
How to repair a corrupt AutoCAD installation on the Windows Operating System

Need additional help

For customers with an active subscription or maintenance plan
How to get technical support for your Autodesk product
Additional support options
For customers not on a subscription or a maintenance plan or needing support for legacy software.
How to get technical support for older Autodesk products

Products:

AutoCAD Products;

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