Troubleshooting the Mouse or Pointing Device used with AutoCAD

Autodesk Support

Oct 8, 2023

Products and versions covered

When moving the mouse or other pointing device the cursor lags, pauses frequently, is jerky, or may show no movement on the screen in AutoCAD.

Do the following:

Change or replace the batteries for the device.
Detach and reattach the device or connector to confirm that the connection is secure.
Switch the device to a different connection port.
If this is a Bluetooth device, confirm that there is connectivity.
Try a different pointing device to make sure the device itself is not at fault.
- Try switching between optical and laser based devices.
Device drivers:
- Install the latest version or update for the drivers from the manufacturer's website.
- Try uninstalling the proprietary drivers and test the pointing device with the default drivers installed by the Operating System.

AutoCAD Products; Advance Steel;

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