White thumbnail appears in the Taskbar when attempting to launch Fusion

Autodesk Support

Jun 6, 2024

Products and versions covered

Issue:

When attempting to launch Fusion the application does not launch and a blank white thumbnail appears in the Taskbar.  The splash screen appears temporarily during launch.


Screen Shot 2023-01-13 at 1.41.25 PM.png

Solution:

Maximize Fusion window

  1. Right-click on the Fusion shortcut on the desktop and select properties.
  2. Activate the compatibility tab and activate 'Run this program in compatibility mode for Windows 8.
  3. Activate the option 'Disable fullscreen optimizations'.
  4. Activate 'Run this program as an administrator.
image.png
  1. Apply changes and Hit OK.
  2. Launch Fusion.
  3. Hover the cursor over the Fusion icon until the preview window pops up and then hover the cursor over the preview window and right-click, select maximize.
image.png

If the above does not work, create a new Windows User Profile, and re-install Fusion. 

Products:

3ds Max; Fusion;

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