3dsMax crashes when rendering with Arnold

Autodesk Support

Mar 4, 2025


Products and versions covered


Issue:

Users reported that 3ds Max crashes with Arnold render. Backburner receives Arnold jobs but fail at 0%.

Status:

This incident is being investigated for a possible cause and resolution.

Workaround:

Run a maxscript with the following and then render with Arnold,  

renderers.current.use_render_view = false

Products:

3ds Max; Arnold;

Incident ID:

1953


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