"AJA driver not loaded" appears when running AJA firmware update for Flame

Autodesk Support

Nov 27, 2024

Products and versions covered

When running AJAfw_update to update the AJA firmware in Flame, the following error appears and the firmware update fails:

AJA driver not loaded

The dlConfigCheck or Hardware Validation tools displays the following:

AJA I/O board Kona-5 module ajantv2 loaded: failed

A possible cause is that the kernel installed in Linux is not the correct one.

To avoid the behaviour, do the following:

Reinstall the DKU (Driver and Kernel Utilities) to update or install the AJA driver.
Update the firmware again using AJAfw_update.
Make sure that the correct Linux kernel version is installed in the Flame system.
If the problem persist, re-seat the AJA card and do the steps 1-2 again.

Flame Products;

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