After inviting users to BIM 360 they do not receive email invites

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

After inviting users to BIM 360 they do not receive email invites.

Causes:

The users were added to the BIM 360 account and not to a BIM 360 project.

Solution:

Users will only receive an email invite when they are added to a BIM 360 project.

Note: User permissions must be set so that they can access files and folders.

Products:

BIM 360;

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