"Autodesk Desktop Connector is Shutting Down" when using the Desktop Connector app

Autodesk Support

Feb 11, 2025


Products and versions covered


Issue:

After launching the Desktop Connector app, the app crashes with the following message:

Autodesk Desktop Connector

Error
Autodesk Desktop Connector is shutting down. 
The type initializer for Comet.Server.Core.Utils.SymbolicLink

Solution:

To resolve the behavior:
  1. Check to make sure "Autodesk File System Monitor Service" is running. If it's running, restart the service.
  2. Perform a clean uninstall of Desktop Connector. See the link below in the 'See Also' section for steps.
  3. Reinstall using the latest version. 

Products:

BIM 360; Desktop Connector;


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