Issue:

When staring Helius Composite, the interface comes up in the background and a black screen in the foreground. Program freezes and only way to exit is through Windows Task Manager.

Causes:

Large Windows text size is preventing the license type screen from displaying properly.

Solution:

Do the following:

Right click on your desktop and select Display Settings
Change the size of text to 100%
Notice the message in red that says "some apps won't respond to scaling changes until you sign out"
Click on "sign out now" under that message to sign out
Log back into Windows
Run Helius

Products:

Helius Composite;

Versions:

all;