"System.Runtime.InteropServices.COMException (0x80080005)" error when running DWF creation jobs for SolidWorks files in Vault 2023

Autodesk Support

Mar 12, 2025

Products and versions covered

Issue:

Users reported that DWF creation jobs for SolidWorks files in Vault 2023 fail with the message:
System.Runtime.InteropServices.COMException (0x80080005)
Autodesk.Connectivity.WebServices.VaultServiceErrorException: 1013 Server stack trace: at Autodesk.Connectivity.WebServices.ServiceBase
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Status:

This incident has been resolved in:

Vault 2024

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Workaround:

The DWF updates task fail when SolidWorks is activated to export to DWF but does not run silently. To work around the issue either unload the Vault add-in for SolidWorks in SolidWorks or set it to login automatically and configure these prompt to not prompt:
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Products:

Vault Professional;

Versions:

2023;

Incident ID:

37938

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