"The first server does not exist or is currently not available on the network" when specifying server name

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

During server name specification, the error below is displayed upon inputting the host name and clicking "Next".

It is followed by: "To ignore and continue, click Yes. To change the server name, click No.".

Causes:

There is an issue reading or finding the server name at the moment.

Solution:

Try on of the following to by-pass this error message:
  1. Try specifying the servers' IP addresses instead of host name.
  2. Click "Yes" to by-pass and continue to the installation.

Products:

All Desktop Products;

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