Cancelled BIM 360 Document Management uploads still processing after several days

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

Files uploaded into the plans area of BIM 360 Document Management, are still processing after several days and have not been terminated. As a result, re-importing the same files into the same folder location does not work.

Environment:

BIM 360 Document Management

Solution:

If you cannot remove cancelled uploads from BIM 360 Document Management please contact Autodesk Support.

Products:

BIM 360;

Versions:

all;


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