How to obtain Direct X diagnostic report (DxDiag.exe) on Windows 10

Autodesk Support

May 23, 2024


Products and versions covered


Issue:

There may be an issue with graphics or another technical support request. A diagnostic report is required to help troubleshoot the issue. Verify that the graphics card on a system meets the system requirements for Direct X.

Solution:

1. Run C:\Windows\System32\dxdiag.exe to launch the DirectX Diagnostic Tool:

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2. Select "Save All Information":
 
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3. In the Save As dialog, select a folder (e.g. "Desktop"), type a file name and save the file
 
4. Attach the TXT file from the Desktop to your e-mail response to Autodesk Support

Products:

Fusion; Inventor; Inventor Engineer-to-Order; Inventor Factory; Inventor LT; Inventor Professional;


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