Desktop Connector version 16.x locks linked Revit and Navisworks models located in ACC

Autodesk Support

Jan 9, 2025

Products and versions covered

Issue:

Users reported that Desktop Connector version 16.x locks files that are linked into Revit or Navisworks models. Both links and host models are located in Autodesk Construction Cloud (ACC).

The behaviour may occur when opening a Revit host file that contains links from Desktop Connector.
The locked models must be manually unlocked, as closing the software does not unlock the file.
When using shared coordinates on a Revit link, it will remain locked even after Revit.exe process ends.

Lock icon in Windows Explorer applied by Desktop Connector

Note: For Revit, this mainly applies to models that are non workshared, but the issue may occur also for workshared files.

Environment:

Desktop Connector v16.x

Solution:

To avoid the behaviour, check one of the following:

Install the latest available version of the Desktop Connector: Latest Release and Notes.
Link Revit cloud models using External Resources.
- If using Bridge workflows, see the following: To link in other Revit Cloud Models from the same project or Revit Cloud Models that have been shared with your project with ACC Bridge (Note: Bridge is supported for Revit 2023.1.2 or 2024 and later).
Use the Navisworks Coordination Issues Add-In to access cloud files in Navisworks. Do not use the Desktop Connector with Navisworks.

Products:

Navisworks Products; Revit Product Family; Revit Cloud Worksharing; BIM 360; Construction Cloud; Desktop Connector;

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