& Construction

Integrated BIM tools, including Revit, AutoCAD, and Civil 3D
& Manufacturing

Professional CAD/CAM tools built on Inventor and AutoCAD
Integrated BIM tools, including Revit, AutoCAD, and Civil 3D
Professional CAD/CAM tools built on Inventor and AutoCAD
Autodesk Support
Mar 25, 2025
Products and versions covered
Users reported that when launching Fusion, the following behavior is encountered:
Fusion closes after a few seconds without a crash report or any notification.
The splash screen opens, addins are loaded and then it crashes.
Fusion is unable to update.
Conflicting graphics cards exists in the machine.
Conflicting antivirus software.
To resolve the issue, verify the following steps and test Fusion after each:
Repair Fusion to reinstall and push Fusion to the latest version Repair with the Service Utility.
Uninstall Fusion using the Fusion Service Utility or perform a manual uninstall of Fusion.
Reinstall through the Autodesk Account.
Note: Uninstalling Fusion will not affect your data stored on the cloud.
Verify that your system meets the system requirements.
Run any pending updates for Window.
Update Graphics Drivers: Download and install the latest available graphics drivers for the computer (How to update graphics driver for Fusion on Windows).
If two graphics cards are present, work through the following: Fusion does not start when having two graphics cards installed.
Follow the steps in the following article: "Your graphics card might not be optimal to run Fusion" or crashing when launching Fusion.
If you are using an antivirus, disable it temporarily.
If this resolves the issue, add Fusion to the antivirus exception list: Configuring antivirus software for use with Fusion.
If that does not help, uninstall the antivirus or contact with your antivirus' vendor for further support.
Rest Fusion with the Service Utility.
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