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Integrated BIM tools, including Revit, AutoCAD, and Civil 3D
Professional CAD/CAM tools built on Inventor and AutoCAD
Autodesk Support
Feb 5, 2025
Products and versions covered
Users reported that while launching Autodesk Desktop Connector the following message appears and the software fails to start:
Autodesk Desktop Connector Error Report
A software problem has caused Autodesk Desktop Connector to close unexpectedly.
An error report has been generated. Please click Send Report so that we can analyze the problem.
Error Details:
To resolve this behavior, try the followings :
Sign in to the PC with a Windows administrator user profile.
Disable FIPS on Windows 10 as the Autodesk Desktop Connector doesn't support Windows Platform FIPS.
FIPS can be disabled by changing the value of the system registry "Enabled" from 1 to 0 from the following path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy\. For more information, refer to the See Also link.
Note: Make a full system registry backup before making any changes.
Perform a clean uninstall and reinstall of the Autodesk Desktop Connector.
Reset Desktop Connector Using the Desktop Connector Reset Utility.
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