Slow model details loading in Workshop XR

Autodesk Support

Feb 13, 2025

Products and versions covered

Issue:

Users reported that 3D models details load slowly in Workshop XR, despite having good upload and download speeds. The delay is suspected to be due to cloud downloads.
 

Solution:

This is a current limitation of the product and it is being investigated to work on a fix to accelerate the download speeds. 

Products:

Workshop XR;

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