Text from PDF disappears after a few seconds when viewing in BIM 360

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

Text from PDF disappears after a few seconds when viewing in BIM 360. Symptoms can include:
  • The same PDF used to upload without any issue.
  • Older PDFs are now having the same behavior.

Solution:

To avoid this behavior, try the following:
  1. Open the PDF file on your local computer.
  2. Print to PDF to create another PDF file (make sure that the correct paper size and orientation are selected).
  3. Upload the new PDF to BIM 360.

Products:

BIM 360;


Was this information helpful?


Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.


What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support