Unable to add collaborator to project in Fusion 360 Single User Storage Hub

Autodesk Support

Jan 14, 2025


Products and versions covered


Issue:

After entering an email address in Fusion 360 to add another person to a project that is location in a single user storage hub, nothing happens and the user does not receive an email inviting them. The following may also be seen: 

  • The message "Invitation will be sent to users after the project administrator approves your request" may appear after attempting to invite them again. 
Invitation warning.
  • The invited person still does not have access to the project. 

Solution:

Administrator Approval 

Contact the Administrator of the hub to approve the project invitation. 

Remove and Re-Invite

  1. Navigate to the hub in the browser
  2. Open the project that you are sending the invitations from. 
  3. Select Proiect Details. 
  4. Select Manage Members. Here is a list of members added or invited to the project.
  5. Click un-invite to remove the mean member. 
Member list
  1. Click Invite to re-invite them. 
 

Products:

Fusion;


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