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Assessing the Total User Experience with Autodesk PLM 360

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Description

The purpose of this session is for customers to discuss their overall experience with Autodesk PLM 360 software, from initial product discovery through trial and implementation to the support and renewal process. The goal is to identify problem areas where customers may struggle and identify opportunities for improvement. This roundtable session enables customers to convey their struggles faced while getting the product up and running and discuss HOW they did it.  Furthermore, it’s a great opportunity to network with other PLM 360 customers and a chance to discuss use cases and product wishes/improvements with the user experience team.

Key Learnings

  • Discover the struggles that other customers experienced getting Autodesk PLM 360 in production
  • Discover solutions that customers found to get around obstacles and problems
  • Discover opportunities for improving the experience and touch points
  • Collect recommendations and collectively discuss best practices

Speakers

  • Avatar for Todd Nicol
    Todd Nicol
    Senior Director, User Experience Design Product Design and Manufacturing Solutions Todd Nicol has been with Autodesk, Inc., for 25+ years on projects including AutoCAD, Autodesk Inventor, Autodesk Vault, and the Autodesk Fusion 360 family of products. His background is in manufacturing technology, and his focus has been in manufacturing business processes, data management, and product lifecycle management. His job experience includes learning content development (at Ford Motor Company), Code Development (Applicon Inc.), quality assurance (Autodesk), and user experience / product design (Autodesk). Todd holds a Bachelor’s of Science degree in Computer-Aided Design and has multiple UX-related U.S. patents to his credit. Currently, he is focusing on data and process management for Fusion 360 and manufacturing data models on Forge.
  • Avatar for Brian Schanen
    Brian Schanen
    Brian is responsible for building and managing the learning content operations plan for corporate meetings and events (Autodesk University, One Team conferences) including in-person and online content strategy. He works across teams to create and manage processes and protocols. This includes coordination, execution, and support of divisional teams, including monitoring scope, relationships, and deliverables across stakeholders.

Tags

Product
Fusion Manage
Industries
IT/Software development
Architecture
Topics
Data Management
Manufacturing Processes
CAD Management & IT
Software Development
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