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Thinking Outside the Box with Autodesk Fusion 360 Manage

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Description

When company leaders purchase Autodesk Fusion 360 Manage software for their organization, they’re typically looking to manage their Items and Bills of Materials (BOMs), the change process that goes along with it, and quality processes. What some customers don't realize, though, is that they don't have to stop at managing workflows within Autodesk Fusion 360 Manage. Since the tool has the capabilities of building a workspace from scratch—and, more importantly, the ability to build any workflow with the workflow editor—users are really only limited by their imaginations in terms of what business processes they manage with Autodesk Fusion 360 Manage. This course will provide a variety of examples of "outside the box" workflows that customers are managing with Autodesk Fusion 360 Manage. We’ll outline each customer's challenges, solutions, and outcomes. In addition, we’ll discuss the return on investment each customer realized by implementing these outside-the-box workflows.

Key Learnings

  • Discover how customers were able to use Autodesk Fusion 360 Manage to manage outside-the-box workflows.
  • Learn about the challenges, solutions, and outcomes these customers realized by implementing these business processes.
  • Assess which nontypical workflows you may be able to manage within Autodesk Fusion 360 Manage.
  • Determine how to calculate a return on investment to justify the addition of these types of workflows to their tenant.

Speaker

  • Avatar for Scott Hoover
    Scott Hoover
    Dr. Scott Hoover, Ph.D. is a Solutions Consultant for IMAGINiT. Scott's primary role is to implement the Fusion 360 Manage for clients. Scott is an Autodesk certified Fusion 360 Manage implementer and as a part of the IMAGINiT PLM team, Scott has successfully completed numerous Fusion 360 Manage implementations. Scott received his Master's and Doctorate in Industrial Engineering for the University of Louisville and has been working with IMAGINiT for over 10 years. Scott has researched multi-industry processes, procedures, and workflows through the use of quantitative models to help improve workflow methods and procedures.
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Transcript

SCOTT HOOVER: Good morning, good afternoon, good evening. Welcome to Thinking Outside The Box with Autodesk Fusion 360 Manage. So let's start with some introductions. My name is Scott Hoover. I am a solutions consultant for IMAGINiT Technologies. I've been with IMAGINiT for a little over 10 years, all within the Autodesk channel, all focusing on the PLM solutions, whether that be Fusion managed, or Upchain.

I've been an industrial engineer for a little over 12 years now focused in a number of different industries across health care, warehousing, manufacturing. But the two commonalities that I see across all of these industries is the fact that everything is based around workflow, and the fact that you can use technologies to help create solutions that help companies and organizations improve those workflows.

And that's where PLM, Fusion managed, that's where it really shines. And that's why we're here today is to take a look at how we can utilize that, utilize the Fusion manage tool, to help create and improve business workflows.

So let's take a look at our objectives for the class today. So to begin with, we're going to take a look at some customer examples and how they have been able to use the Autodesk Fusion 360 Manage tool to build workflows that are outside the box, not ones that are typically thought of in terms of being managed within a tool, a PLM tool. We're going to learn about the challenges that each of those customers had, the solutions that we implemented, and then the outcomes that they were able to realize by the implementation of those business processes.

We're going to talk about how you can go back and assess some of your non-typical workflows that you might be able to manage within the Autodesk Fusion 360 tool. And then finally, we'll talk a little bit about the return on investment and how you can justify the addition of these workflows through that ROI.

But before we dig in on those customer examples, let's take a look at, or let's talk about, what Fusion 360 Manage really is used for in most business cases. Typically and traditionally, a PLM tool is used to help manage your items, and BOMs, and your change process around those items and BOMs. Of course, it can also be used to help with other processes like new product introduction, quality, supplier collaboration, and such. In all of these areas, Fusion 360 Manage shines. It does a great job at managing these business processes.

If you've used the tool or have done any research around the tool, you'll see that all of these workflows have preconfigured work-- workflows already created within the tool. And really, you can come in, and with some minor configuration begin to use the tool right away. But what a lot of people don't realize is that you're not just limited to those workflows. The Fusion Manage tool has the ability to create your own workflows. And really the only limitation is your own imagination.

And so again, that's why we're here today is to take a look at how some customers of IMAGINiT have been able to take the Fusion 360 tool and expand it beyond just the traditional sense. So we're going to look at five specific examples and the different workflows that they have been able to create within the tool.

So to begin with, we're going to talk about Boa Technology. So Boa Technology has been-- I've been working with them for somewhere between six to seven years now. And when they first started off with the Fusion Manage tool, they started off with the traditional items and BOMs change management. But they were able to very quickly grow and adapt the system to meet their other needs.

So currently, as of today, they're sitting around 30 different workspaces that they have developed workflows for. And we're going to look at three of those examples. First of all, we're going to start with the molds workspace, then we're going to talk about their color samples process, and then finally talk about the Fusion 360 Manage scripts workspace that was developed. So let's begin with the molds.

The challenge that Boa had here was that they utilize a third party vendor to help with their injection molding. But this third party vendor was running into issues of not really knowing when they needed to either repair molds or completely scrap them, and to begin the new process for creating new molds. So the solution that was developed by Boa was that we were going to create two different workspaces to manage this process.

First of all, we had the mold items workspace, which was a revision controlled workspace. And within this workspace, this is really where all of the physical parameters of the mold were set up and established. And from there, we were able to relate those molds to the parts that were created from the mold. That way, somebody can go in and very quickly see all of the different part numbers that were-- that are or could be affected by a change to that particular mold.

Then the second workspace that developed-- that we developed was the molds project and tracking. This workspace is a basic workspace with workflow. And it builds this one to one relationship with the mold item. And this is where we, in the end, kind of manage the overall lifecycle of that mold, taking it from its conceptual phase all the way to the death of the mold.

And so within this workspace is where we capture the daily input of shots that go into that particular mold. So here on our next slide here, we have the mold item, the Rev controlled item. And this is where, again, all of that metadata he's brought in and shown for this particular mold. And you can see we've got a section here that is the link to that mold project and tracking record.

And in another section further on in this, we have that relationship to all of the parts that this mold creates. From there, if we go and take a look at that mold tracking workspace, this is where all of the data associated to the mold gets created and gets put in. So this is where you'll see the total number of shots that this mold can have as well as its current status in regards to how many shots are left. And we capture all of that information on the grid tab. So every day, this data is imported into the system. And it keeps a running counter of the total shots for that mold.

And then at certain points when it hits whether it be 25, 10, or 0% life remaining, we have email triggers that get sent out and notify stakeholders within the business that this mold is nearing the end of its life, and that they need to then decide whether or not the mold should be scrapped. So at least in this example, you can see here that they took this mold almost 6 and 1/2% beyond its life and then finally decided to scrap it and utilize and create a new mold to continue the creation of the parts.

The second workspace we're going to take a look at here is the color samples process. Now as a part of the product that Boa creates, they have the ability to create a number of products-- create these products in a combination of a number of colors and materials, whether it be different types of plastics, or even different types of metal. And so the challenge that Boa had with this was that they needed a way to be able to keep up with any new combination of the materials and the colors.

So to do this, we created three workspaces. First of all was the color samples workspace. And this is where the combination of the two-- of the color and the materials is brought together and then taken through an approval process to be considered an approved color sample. And the other two workspaces that go into this are the color target, which was a basic workspace, and simply contains all of the metadata associated to those different color swatches that can be used. And then the materials workspace, which contains all of the metadata associated to the different types of materials.

And so if we take a look here at the workspace, take a look at a couple images, you'll see here, this is that color target and standard workspace. So this is where all of the characteristics around the color are stored, even to the point that we gather an RGB value for that color to provide a preview so that users can come in and see what that color would look like.

In addition then, we have the workspace, or the material workspace, which again captures all of the information around that particular material that is going to be used. And then finally, you get the combination of the two into that basic workflow with-- or basic workspace with workflow that allows the data to be derived in there, and then taken through the approval process to get it to be an approved color.

Now finally, the last workspace that I'm going to review, at least for Boa, is a JavaScript code workspace. So as Boa developed, or continued to develop the PLM tool out, and different JavaScripts were created for the different workspaces it became a challenge for the admin at Boa to keep up with the different JavaScript code changes that were made and to ensure that we weren't making-- we weren't losing any historical versions of that code. Because anybody who's gone in and used the JavaScript functionality knows that once you make a change to the code and you hit Save, within the tool, you do lose access to previous versions of it.

So what we did was develop just a revision controlled workspace that every time a change is made to one of the scripts, the admin is able to create a new dot JS file and add it as an attachment to the working version of that record in the workspace that represents that particular script. And then he just utilizes his existing change order workspace to take it through its rev change. So here's an image of that workspace of a particular script. And you can see we gather the type of script that it is if there's any library scripts that are linked with this one, and then of course, what workspace it's being used for and so forth.

And by doing this, Boa was able to-- or the admin at Boa was able to help, he was able to maintain his code in a lot more stringent manner without the fear of losing a previous version in case he were to make a change and then have some ill effect come from that change. He would always be able to go back and revert it.

So let's take a look here at the outcomes of these examples that I've reviewed over here with, at least with Boa. So with the managing mold workflows, it really allowed Boa to become more proactive instead of being reactive in regards to changing out their molds and starting a process for a new mold. And then in the end, that helps them reduce waste. Because if they are using old molds that are no longer any good, then they're creating bad parts.

And then those bad parts are obviously wasteful and need to be disposed of. So by maintaining and keeping up with where the molds are, they're reducing the risk of creating bad parts, and thus reducing waste. For the color samples workflow, prior to implementing it within fusion, they were utilizing another software. And they were able to completely eliminate that software. And that software even had limitations in that they really couldn't build out those relationships between the color and the materials.

So they not only were able to eliminate that software, but they were also able to gain additional functionality by having the two workspaces being pulled together into one. And then finally, the JavaScript, as I mentioned. There's no longer any fear from the admin about losing historical versions of that data. He's able to just go in, keep a revision, and be able to go back and look at the superseded versions of his script in the event that he needs to go back and pull out some of that code.

OK, so now we're going to move on to our next customer example. This is going to be with Superior Essex. So when Superior Essex first implemented the Fusion 360 Manage tool, they started with the NPI process. And they set up what I would consider to be a pretty typical and standard NPI process. Now where it kind of gets outside the box is because of the product that they create, they have a number of different tests that have to be performed on those products, on some samples of the products that are being developed.

And so they needed a way to help manage that test, not only the testing process, but the way in which those tests get requested by certain individuals within the workflow. So the challenge that they had was that for this test request process was the old system that they were using was very antiquated. And the person who-- it was a homegrown system. And the person who developed it would no longer-- was no longer with the organization. So they could no longer go in and make updates to the system, which left them kind of behind the eight ball when it comes to any changes within their process.

They had to try to find a way to either do a workaround or adapt what their tool was to be able to meet these new changes in the business. In addition, their tool had the ability to upload some documentation. But it tended to corrupt the files. It was never really understood why or how. But at times, they would not be able then to redownload or view those documents that got loaded. And then finally, their old system didn't allow for any type of reporting, especially any type of key performance indicators.

And so with all of these challenges, we were able to work with Superior and help develop really two workspaces that meet-- met this need. First of all was the test request workspace, and then the actual test workspace, which captures all of the information on the tests that were being performed. So let's first take a look here at the test request.

So the test request workspace really just gathers all of the information for the particular request that's being placed for that particular product. You'll see that it gets related back to a project, one of the NPI records. And what the users are able to do is on the Grid tab, they are able to come in and select what tests they want to take place in-- for this particular product.

So they can go in and create these tests. And then as a part of the workflow, right here where it says Begin Testing, the system will go in and generate a record in the test workspace for each of these rows in the Grid tab for each of the tests that's being requested. That takes us here into the test workspace, which just brings over some of the necessary information, the related request, the related project.

But more importantly, this workspace allows the lab technicians to come in and not only indicate where in the process they are, but it will also allow them to capture how much effort and time they have spent on this particular test.

So as they're going through this workflow process and they acknowledge that they have this test, and then they begin the testing process, any resource who works on it can come in, record some time, and effort, so that then Superior is able to go back and report on any of those metrics. So talking about the outcomes as for Superior, first of all, the system was just easy to use and easy to update for them. The admin there at Superior is able to come in with really minimal assistance and make-- update changes.

And then if the update or changes he wants to make is a little above his head, then he's able to come to us and we'll be able to help him. Typically, that involves the Java scripting or something like that. But for the ability to create a new field, or to adjust the workflow, he has the capabilities and knowledge to go in and do that himself.

The fear of lost data is no longer there. They don't have to fear losing those documents, or them being corrupted. They're always there. They're always easily available. And there is no fear of any corrupted data. And then finally, they're able to do continuous improvement to their processes because now, they're able to report back on those KPIs.

They're able to not only capture how much time is spent on a particular test, but we implemented the statistic tracking where as it moves through each workflow, we're capturing how much time is spent in each of those workflow steps. So they're then able to go back and run some reports and pull out information around where their bottleneck is in the process. And then from that, they can go and try to determine why they have a bottleneck there, and then determine a resolution to help improve that bottleneck.

All right, moving on to our final, or our, I'm sorry, our next example. We're now going to talk about Owens Corning. So Owens Corning has been a user of the Fusion Manage tool for many years now. And they originally got the tool to help manage their capital projects. But Owens Corning was very quickly-- they very quickly saw the capabilities of the tool and really took it upon themselves to start expanding this out into other business areas.

So these examples here that I'm going to show you, these are actually all examples that Owens Corning did basically all on their own. They may have reached out for some help, or a question here and there. But the majority, if not all of these workflows, the admin at Owens Corning was able to go in and do himself.

So we're going to look at a couple examples from them, the first one being their travel request and passport stamp and visa workflows. So because of their capital projects, their resources that work on those do a lot of traveling. And a lot of that traveling is international. So whether it was international or domestic, what they would do, or what one of the challenges they were having, was keeping up with which resources were required to travel, and where they needed to go.

So they needed to put in some type of process to request approval for them to go and travel. And then with that, for any travel that was required to go out of country, there's typically visas that are needed. And so they needed a way to be able to track those visas and make sure that the resources weren't rejected at the border when they would try to get in.

So to come up, or to address these challenges, really three workspaces were developed. First of all was just the travel request workspace, which allows a resource to come in here and put a request in for where they want to travel, why they're traveling, if it's related to a project, and then be able to put in some of the estimated expenses for that.

And with that, it gets tied in to that passport stamps and visas workflow, which will keep track of what visas have been assigned, or have been obtained by that resource, and when their expiration dates are and so forth. So when the approval process, during that approval process, whoever is approving is able to go in, review all of that information, and ensure that that person is going to be able to travel, and then that they do have the approval to do so.

The next workflow that Owens Corning tried-- or utilize the tool to come-- to solve a problem was with their capital projects, they needed a way to kind of keep up with how much time is being spent on each of the capital projects across the different resources that work on them.

So they simply just created a timesheet workspace, which really utilizes the Grid tab to capture those time entries for those specific projects. So a user is able to come in here every week at the beginning of the week, or at the end of the week. They're able to come in, create a record, input who, or what week this is for, and then on the Grid tab, they are able to select different projects that they are a part of, that they did some work on, and provide the amount of effort that they spent.

And then from there, management at Owens Corning is able to go in and run reports and be able to assign these hours and costs off on to those other projects, or onto the different projects so that they're able to keep up with expenses and where from a monetary standpoint, those projects stand. OK, so this takes us into our next example, which is from the world's largest tire manufacturer, Bridgestone.

Now Bridgestone is a relatively new user to the Fusion Manage tool. I'm actually actively working with them right now on their system. And Bridgestone actually took a somewhat different approach to implementing out Fusion Manage. Where most customers will right off the bat start tackling those items, and BOMs, and change the core processes, Bridgestone wanted to help with the adoption of this tool to be as accessible as it could be.

And so to do that, we actually started with some workflows that fit outside the norm. But we're going to get individuals involved very quickly across the organization, large, large number of individuals, so that we can grow the knowledge and the trust of the system so that when we do start coming back and tackling the processes like change and NPI, they're already used to the tool and know how the tool works.

And so to do that, we identified two workflows, approached this with Bridgestone. The challenge that we first wanted to go and tackle was that they have a process in which they utilize outside contractors to work on their CAD models. And to be able to do this though, they have to provide those contractors with direct access into their vault within their data management system.

And they were having difficulty keeping up with who had access, and when their access should be removed, and all of that. So we developed a workspace to help them manage that process. And really, what's happening here is within that workflow, we create a record that represents somebody gaining access into the tool. Somebody goes in and requests access for this contractor to get into the vault, they provide them with all of the information that they need in regards to where, and what they need access to, and who it's going to-- who it's for, and how long they need to have that access.

And when we get through the workflow, once all of the access requests has been approved, the vault admin will be able to go into vault, make the security changes, allow that user to come in here, and then there's a timer that sits. And it starts counting down. And as we approach that expiration date, it will send out emails, notifications to individuals, telling them that this person's access will be removed at a certain date and time.

And it allows them to then kind of go back, make a request to either extend it, or they allow it to keep going. And at the end of the workflow, their access-- the admin will get an email saying that their access needs to be removed. And at that point, they're able to go in, and remove it, and indicate that it has been closed, and their access has been taken out, or has been taken out of the vault system.

So the second workflow that we went after was, again, another workflow that is applicable to a large quantity of users within the organization, and also something that was very simple and very easy to set up. And this was what they call their record retention workflow. And this is where on a yearly basis, the engineering employees have to go in and remove any intellectual property from their computer. So any documents, PDFs, CAD drawings, whatever it might be, anything that contains IP, it has to be removed off simply for security reasons.

And they used to have a SharePoint workflow that they utilize to help manage this. But that was lost in an IT incident. So they wanted to-- they wanted to recreate this process here within Fusion Manage. So again, we went in, we created a workspace, just a single workspace, to help manage this. And similar to the vault access, it utilizes a timer and keeps track on a yearly basis of when these individuals need to go into their computer, perform the compliance process, meaning removing those documents from their computer, and then submitting that they have done this to their manager.

The manager then goes in and says, yes, I approve that you've done this. And then that puts them back into compliance. And so through all of this, a couple of the outcomes that we saw, or that we're seeing with Bridgestone, is that like I mentioned already, it's-- both of these processes were used by a majority of the individuals within the organization. And so it allowed for some quick and easy adoption by the users. And it's going to get them more comfortable with the tool before we go off and tackle those more complex processes like NPI, and change, and all of that.

All right. Now for my final example. So Shutterfly has been a customer of Fusion Manage for, oh, about two years now. And they utilize the tool, again, for NPI, New Product Introduction, to get new products out there to the marketplace for consumers to purchase. And they have a pretty lengthy NPI NPD process. And as a part of that, they create RFQs, or Requests For Quotes, that they send out to their partners for them to bid on to become the person, or the company, that's going to create that product for Shutterfly.

So the challenge that they had prior to implementing the Fusion Manage tool was that this process was very time consuming and very manual, meaning that they had a lot of different data across a number of different Google Sheets, all of which had to be pulled in to get the appropriate information that they needed for the RFQ. And then they had to individually email each of the partners that they wanted to potentially have bid on this. They had to individually email them all out with all of that information.

And it just became a very manual and time consuming process. So to address this, we created two different workspaces for them. First of all, the RFQ workspace, which contains the workflow and the data collection for Shutterfly to send out to the partner. And then there's the partner quote workspaces, which is where the partner can actually enter their information around that particular RFQ, and then submit the information back to Shutterfly for them to review.

So here on the screen is that RFQ process. This is the front end of the process where Shutterfly will come in and create the RFQ. They will-- they'll select the product that they're wanting to get this RFQ on. And then they'll select the partners that they want to submit it to. And as a part of the workflow, it will go and create a partner quote record in another workspace, which is what you see here.

And within this workspace, this is where the partners can come in, and they can provide all of the cost information, and any MOQ type of information around the product that they are bidding on. And they can then submit their bid back to Shutterfly for them to review. And then what we did as a part of this is we've created this quote analysis tool down here in the lower left corner, which by clicking on that, it will build a report and summarize all of the-- or all of the partner quotes that are associated to this RFQ.

And it very quickly allows them to compare all of this information, or compares all the cost. They can control what fields show up here within this report. And then they're able to go in and make a decision around who they want to award the RFQ to. And then there is actually a process in the RFQ, or actually in the partner quote, that allows them to communicate a couple times back and forth until the final-- it's finally, all of the details are finalized and the RFQ is completed.

So the outcomes that came out of this was first of all, it just it brought all of that information into one location for Shutterfly. They no longer had to have all of these Google Sheets. They didn't have to go in and manually create these emails. All of the emails were sent out automatically from the tool. And then the partners were able to respond and provide their information back in the same tool. And they're all working within that same environment. And so this obviously reduced a lot of effort on the Shutterfly part to create these RFQs and analyze the RFQs and sending them all out and so forth.

So let's talk a little bit about how you can go back and identify some of your business workflows. Really, here are just a few examples of many to consider. Other areas. Not only do you have your standard business processes, like we've talked about, the change process, and quality. And of course, we have all of these examples that we just went through. But there are a whole lot of other office procedures, or other business workflows, that you could go and potentially create a workspace for.

And these are just a couple additional examples, employee training, onboarding of new employees within your organization. If you specifically talk about business workflows, proposals and contracts workflows. We utilize this internally here at IMAGINiT. We have a workspace that we use to manage any of our customer service proposals that we're presenting to them. And the whole process of writing out that scope, getting it approved internally before it gets sent to the customer.

And once the customer has it, any feedback that they have, or when they sign off on it, there's a whole workflow around that whole business process. But then there's other business workflows like inspections, kind of very similar to the tests workspace that we talked about with Superior ESIX. There's things like artwork and packaging. I mean, it's kind of like a documents workspace. In the end, the point that I'm trying to make here is that you're only limited by your imagination. If you can--

If you have a repeatable process that you can define with workflow steps, then it's a process that you can manage within the Fusion Manage tool. Some other things to consider, though, when you're going about doing this would be things like your quick wins. And Bridgestone is a great example of this. And we kind of talked about it already. You don't have to necessarily go out and go right after the big processes like change management, items, and BOMs. Now it's definitely recommended because it's, again, the core functionality of the Fusion tool.

But if you have other little quick wins that you can go and get, other small processes that can retain either stakeholder interest, or that are easy and simple to build, or that's-- it's a global process that's going to get a lot of users in there very quickly, then that's something you should go after, and get in there, and get that adoption building very quickly. Get the familiarity building so that people are comfortable with the tool. And they quickly realize that they can't do their jobs without the tool.

And then finally, just talking about that return on investment. Now, when I talk about ROI, I know most people will automatically equate that to money. And how much money am I going to save? And that's definitely a good and valid point. And definitely, a good measurement tool. And if you're able to do that through the capturing of information in the system, then by all means, that's the way you should do it. But ROI doesn't, in my opinion, always necessarily relate back to money.

It can be simply just the way you perform your business, like the idea of being more proactive instead of reactive. Now I'm sure we can go and calculate a monetary value associated to that. But simply by the fact that you're being more proactive is better for your business. But some of the things to help consider and capture maybe as a part of this would be throughput, and cycle times, and bottlenecks, identifying where those bottlenecks are. We talked about the idea of Superior ESIX capturing those statistics so that they can do this.

They're not the only one. Boa utilizes this tool as well as a number other-- Shutterfly as well. A number of other, all of these customers, they utilize that statistics tracking so they can understand how much time is spent in each workflow step and identify where those bottlenecks are so that they can go and address them. And then from there, they can set up KPIs that can be measured and hold people accountable to those workflow processes.

So in conclusion, I hope you all have been able to gather just some ideas of other out of the box type workflows that you're going to be able to go back to your organization and start to implement within the Fusion Manage tool. So with that, I thank you for your time. And thank you.

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We use Akamai mPulse to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Akamai mPulse Privacy Policy
Digital River
We use Digital River to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Digital River Privacy Policy
Dynatrace
We use Dynatrace to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Dynatrace Privacy Policy
Khoros
We use Khoros to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Khoros Privacy Policy
Launch Darkly
We use Launch Darkly to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Launch Darkly Privacy Policy
New Relic
We use New Relic to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. New Relic Privacy Policy
Salesforce Live Agent
We use Salesforce Live Agent to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Salesforce Live Agent Privacy Policy
Wistia
We use Wistia to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Wistia Privacy Policy
Tealium
We use Tealium to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Tealium Privacy Policy
Upsellit
We use Upsellit to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Upsellit Privacy Policy
CJ Affiliates
We use CJ Affiliates to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. CJ Affiliates Privacy Policy
Commission Factory
We use Commission Factory to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Commission Factory Privacy Policy
Google Analytics (Strictly Necessary)
We use Google Analytics (Strictly Necessary) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Strictly Necessary) Privacy Policy
Typepad Stats
We use Typepad Stats to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. Typepad Stats Privacy Policy
Geo Targetly
We use Geo Targetly to direct website visitors to the most appropriate web page and/or serve tailored content based on their location. Geo Targetly uses the IP address of a website visitor to determine the approximate location of the visitor’s device. This helps ensure that the visitor views content in their (most likely) local language.Geo Targetly Privacy Policy
SpeedCurve
We use SpeedCurve to monitor and measure the performance of your website experience by measuring web page load times as well as the responsiveness of subsequent elements such as images, scripts, and text.SpeedCurve Privacy Policy
Qualified
Qualified is the Autodesk Live Chat agent platform. This platform provides services to allow our customers to communicate in real-time with Autodesk support. We may collect unique ID for specific browser sessions during a chat. Qualified Privacy Policy

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Improve your experience – allows us to show you what is relevant to you

Google Optimize
We use Google Optimize to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Google Optimize Privacy Policy
ClickTale
We use ClickTale to better understand where you may encounter difficulties with our sites. We use session recording to help us see how you interact with our sites, including any elements on our pages. Your Personally Identifiable Information is masked and is not collected. ClickTale Privacy Policy
OneSignal
We use OneSignal to deploy digital advertising on sites supported by OneSignal. Ads are based on both OneSignal data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that OneSignal has collected from you. We use the data that we provide to OneSignal to better customize your digital advertising experience and present you with more relevant ads. OneSignal Privacy Policy
Optimizely
We use Optimizely to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Optimizely Privacy Policy
Amplitude
We use Amplitude to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Amplitude Privacy Policy
Snowplow
We use Snowplow to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Snowplow Privacy Policy
UserVoice
We use UserVoice to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. UserVoice Privacy Policy
Clearbit
Clearbit allows real-time data enrichment to provide a personalized and relevant experience to our customers. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID.Clearbit Privacy Policy
YouTube
YouTube is a video sharing platform which allows users to view and share embedded videos on our websites. YouTube provides viewership metrics on video performance. YouTube Privacy Policy

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Customize your advertising – permits us to offer targeted advertising to you

Adobe Analytics
We use Adobe Analytics to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Adobe Analytics Privacy Policy
Google Analytics (Web Analytics)
We use Google Analytics (Web Analytics) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Web Analytics) Privacy Policy
AdWords
We use AdWords to deploy digital advertising on sites supported by AdWords. Ads are based on both AdWords data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AdWords has collected from you. We use the data that we provide to AdWords to better customize your digital advertising experience and present you with more relevant ads. AdWords Privacy Policy
Marketo
We use Marketo to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. We may combine this data with data collected from other sources to offer you improved sales or customer service experiences, as well as more relevant content based on advanced analytics processing. Marketo Privacy Policy
Doubleclick
We use Doubleclick to deploy digital advertising on sites supported by Doubleclick. Ads are based on both Doubleclick data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Doubleclick has collected from you. We use the data that we provide to Doubleclick to better customize your digital advertising experience and present you with more relevant ads. Doubleclick Privacy Policy
HubSpot
We use HubSpot to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. HubSpot Privacy Policy
Twitter
We use Twitter to deploy digital advertising on sites supported by Twitter. Ads are based on both Twitter data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Twitter has collected from you. We use the data that we provide to Twitter to better customize your digital advertising experience and present you with more relevant ads. Twitter Privacy Policy
Facebook
We use Facebook to deploy digital advertising on sites supported by Facebook. Ads are based on both Facebook data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Facebook has collected from you. We use the data that we provide to Facebook to better customize your digital advertising experience and present you with more relevant ads. Facebook Privacy Policy
LinkedIn
We use LinkedIn to deploy digital advertising on sites supported by LinkedIn. Ads are based on both LinkedIn data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that LinkedIn has collected from you. We use the data that we provide to LinkedIn to better customize your digital advertising experience and present you with more relevant ads. LinkedIn Privacy Policy
Yahoo! Japan
We use Yahoo! Japan to deploy digital advertising on sites supported by Yahoo! Japan. Ads are based on both Yahoo! Japan data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Yahoo! Japan has collected from you. We use the data that we provide to Yahoo! Japan to better customize your digital advertising experience and present you with more relevant ads. Yahoo! Japan Privacy Policy
Naver
We use Naver to deploy digital advertising on sites supported by Naver. Ads are based on both Naver data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Naver has collected from you. We use the data that we provide to Naver to better customize your digital advertising experience and present you with more relevant ads. Naver Privacy Policy
Quantcast
We use Quantcast to deploy digital advertising on sites supported by Quantcast. Ads are based on both Quantcast data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Quantcast has collected from you. We use the data that we provide to Quantcast to better customize your digital advertising experience and present you with more relevant ads. Quantcast Privacy Policy
Call Tracking
We use Call Tracking to provide customized phone numbers for our campaigns. This gives you faster access to our agents and helps us more accurately evaluate our performance. We may collect data about your behavior on our sites based on the phone number provided. Call Tracking Privacy Policy
Wunderkind
We use Wunderkind to deploy digital advertising on sites supported by Wunderkind. Ads are based on both Wunderkind data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Wunderkind has collected from you. We use the data that we provide to Wunderkind to better customize your digital advertising experience and present you with more relevant ads. Wunderkind Privacy Policy
ADC Media
We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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