Description
Key Learnings
- Consider the possibilities and define the scope of the change
- Learn how to model "As Is" and "To Be" business processes
- Learn how to effectively manage changes to business processes
- Learn how to successfully implement new technologies
Speaker
- MCMichael CollinsI am a veteran of Customer Success and consulting services at Autodesk. With a strong technical background and extensive experience in customer facing roles, my career has been centred around connecting the worlds of technology and business. I'm driven by making a tangible difference to the lives of people who adopt technology, enabling them to achieve better results with less effort. Listening, enquiry and communication skills are critical to my success uncovering issues and opportunities as well as formulating solutions and communicating intent to stakeholders from various backgrounds and levels.