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More Money, Less Problems: The Next Episode on How SSOE Uses Autodesk Construction Cloud Build

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Description

Notorious B.I.G. once said, "Mo' money, mo' problems.” While that does ring true for some construction projects, we've found that using the Autodesk Construction Cloud Autodesk Build suite of tools has resulted in fewer hours spent doing non-value-added tasks, which allows us to focus on solving the real problems. This technical instruction will cover how SSOE Group has deployed the RFI, Submittals, AutoSpec, Meeting Minutes, and Schedule modules to minimize risk on our projects and streamline fragmented activities. If you're a project manager (PM), assistant PM, engineer, architect, designer, or business owner, you won't want to miss this deep dive. We'll also cover how to use the reports module on generating automated reminders and executive and owner summaries so team members can focus on their main jobs. The processes we will showcase have been vetted on projects ranging from outpatient surgery centers to school renovations to semiconductor and battery factories.

Key Learnings

  • Learn how to create standardized templates, workflows, and training materials to ensure a smooth rollout process for Autodesk Construction Cloud.
  • Learn how to use data in a constructive manner for improved quality and enterprise planning of resources.
  • Learn about configuration of RFIs, Submittals, and Docs for single or multicompany workflows.
  • Learn how to configure reports and data connector for tracking, closure, and quality metrics and dashboard creation.

Speakers

  • Avatar for Mark LaBell
    Mark LaBell
    Mark LaBell has a passion and unparalleled dedication for the practice of virtual design and construction methods in the AEC industry. He has served as a user and customization expert in BIM/CAD software for over 20 years, and he provides support and training for users to educate them on how to maintain a sound and practical user environment. He had led the implementation of laser scanning on 800+ projects in some of the most complex facilities, including several projects with 3000+ scan positions. He has learned that there is never a “one size fits all” approach, no matter what the client requirements dictate. He has spearheaded and hosted SSOE Group’s annual hackathon, which is a business planning process that enables all staff to participate in business planning and new business opportunities. He has presented at numerous regional conferences, Autodesk University, BIMForum, SPAR International, PSMJ AEC Thrive Summit, BIM Integration Congress, and Midwest University.
  • Lisa Lewis
    With over 30 years in a support role and 25 years of it in the construction industry, working for General Contractors, Civil Contractor and Architect/Engineer Design firm I have extensive and impressive knowledge of the construction industry processes. Over the years I have learned that I have an unusual talent at absorbing software, learning every nook and cranny of the software to be labeled as a master user. SSOE has provided me the opportunity to utilize my talent and expand upon it by having me encourage and train others on the software our company uses. With SSOE I was one of the few people who persuaded the use of ACC, was a major player on one of our pilot projects utilizing ACC and as a result earned one of our company's top honors, their Founders award. I am very accepting of change and have found this is a benefit to being a forward thinker in order to advance and improve the way we do our work. With this, I have been told I conduct MAGIC when all that it is, is good software that has expedited my workload.
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Transcript

MARK LABELL: All right, well, welcome to More Money, Less Problems: The Next Episode on How SSOE Uses ACC Build. The speakers today are myself Mark LaBell. I Work at SSOE Group. I'm a leader of our operations technology practice. I've been with the organization for 16 years. I've worked in various roles throughout technology implementation, process improvement, and leading new initiatives in the organization.

Prior to that, I had some experience in the civil engineering sectors. I have about 22 years of AEC experience. And really excited today to bring you some of our journey at SSOE, and how we've furthered our Autodesk Construction Cloud implementation. And then with me is Lisa Lewis. And I'll let her introduce herself.

LISA LEWIS: Hi, I'm Lisa Lewis. I have approximately 25 years in the construction industry with an extensive knowledge on the processes of the construction industry. Over the years, I've learned that I have an unusual talent at software, so much that I've been labeled as a master user for several softwares. SSOE has provided me the opportunity to utilize my talent and expand upon it to have me encourage and train others on the software within our company. I was one of the few people who persuaded the use of ACC for SSOE, and was a major player on one of our pilot projects.

I'm very accepting of change. And I've found this to be a benefit to being a forward thinker in order to advance and improve the way we do our work. With this, I've been told I conduct magic, when all that it is, is good software that has expedited my workload. But I'm here to help Mark LaBell co-present with this presentation.

MARK LABELL: All right, well, excellent. So thank you, Lisa. And some highlights about SSOE and what we do. We're not necessarily the biggest company out there. But we're a very large midsize company. And our mission is to deliver unparalleled client value that advances the AEC industry while designing and building the future of our clients, colleagues, and communities.

So as you can see here, we're a pretty good sized organization with about 1,400 employees across 20 offices in three countries. And a few acknowledgments that we've had recently in the industry is we're a number 2 semiconductor firm, number 2 manufacturing design firm, top 10 design firm in several other sectors. And we've done over 23,000,000 square-foot of battery factories as well as 28 plants in EV projects in North America.

And that's really the cornerstone of what we've talked about on this project, is we've done the big projects, we've done the medium-sized projects and the small projects all utilizing these tools. We're really excited to show you it, albeit in a very-- some of the examples we're going to have are generic. And we're not going to-- because of confidentiality, we can't show the projects themselves. But we will show you the workflows we've adopted across all of these different sizes of projects.

So how do we get to the full implementation of SSOE with ACC? As Lisa had mentioned, we did go through a pilot progress. We found champions such as herself to be able to push forward here.

So we'll give you a little bit of backstory before we get into the demo and show you how we're doing it. So this started as early as 2017. We were doing the research on what was called at the time the next generation of BIM360.

We worked with our enterprise account team as well as many of the engineering, as well as product leads. With that next generation team, we worked on how to do [INAUDIBLE] work-sharing at that time, as well as classic field and construction management activities. And we really just gathered what the system could do on very small projects, just to see where it would come long-term as we were looking to really grow our organization, as well as being able to adopt a single source of truth to be able to conduct all of our engineering and design activities.

So from 2018 to 2020, that research really led us to be able to go through a data-mapping exercise that we showed that we had over 28 different locations we were storing project data across all the different offices we had. We went through executive management and presentations, including finance, HR, and other systems. And then we went through and got operations teams, which is our day-to-day design and engineering and architectural teams assembled, getting experts like Lisa and others, and working on what an actual rollout schedule could be.

So we went live in 2021 with BIM360 on January 1st. We rolled out a robust training program for all staff. We had roundtables and therapy sessions. We'll call them communities of practice where we got a lot of experts together to share learnings to expedite how we can go into the next phase.

Now during that, this sounds like it was all rosy, we were also known that ACC was coming out right when we were rolling out BIM360 on January 1, 2021. So right when we were rolling out what took two years of planning, we already started planning phase 2, which was the ACC ecosystem and no longer using BIM360, as you can see here on the far right, which is phase 2. So we went live with that May 31 of 2022. So that's all new projects go into the system.

We revised our training as well as the workflows to enhance what ACC offered. And we went with a more data-forward approach and less files-and-folders approach. And we are currently going through the refining of quality procedures that we will be showing you today.

So some statistics. We've done almost 3,600 projects automatically created with linkage from our ERP, our Enterprise Resource Planning system. What that means, is when you enter a project into that system, it automatically kicks off projects in originally BIM360. As you can see on the left, there's 1,400 active projects still. That started between that research date until basically May 31st of 2022.

Since May, we've opened up 1,379 active ACC projects. And a few other things to note, we have 1,368 internal users at SSOE, and 4,200 and growing external users. They're are all controlled through an external roles in our templates.

Another side note in the bottom is we've also closed and archived over 1,000 projects. So our totals there, that's where the number of 3,600 roughly comes into. We do have a bunch of closed-out projects, as well, already.

And a little bit about our platform strategy, again, we're adopting a cloud-first strategy like many other organizations. Our engineering data, and our design data, our models, et cetera, is all done in the Autodesk Construction Cloud as you can see in green, with some direct connectors to the Autodesk Vault for our Inventor projects, as well as Cintoo for point cloud data.

The red cloud in the center is what is called our SSOE cloud. That's where we're basically putting a layer of connectivity and fabric that allows us to directly import/export data from our Autodesk Construction Cloud, as well as our ERP systems, which is Deltek, Vantage Point, Dynamics, and a few others. And then it also allows us to connect to the blue one above, which is Microsoft Office 365 and our standard repositories for SharePoint.

So when we rolled it out originally, on the left in the blue is the focus. And again, that's the focus of today's presentation as well, purposely so. But again, want to share the story that we really focused on, again, the quality items of Project Home, data at the center, using standard practices and project management, submittals, RFIs, as well as document management folders and files and how we put everything in there.

We are using, on the green side, as a standard practice on a lot of our mega projects and even our midsize projects, design and model coordination. We do some field management, CA. Lisa's helped implement that in several teams, as well.

And then we do a little bit of assets. We're starting to get into it. I wouldn't say it's a standard on projects at SSOE. But we are definitely working through some learnings and getting some best practice together.

So let's first talk about some of the templates, because really to be able to scale and have the automation in place-- and even if you don't have automation in place, scale still is a concern for every organization. You need to have consistency. So we're going to go through the template process at SSOE and how we approach that.

So what makes a good template? Like most companies, everybody has a standard folder structure. You maybe had a script that set it up.

And what we did, is we took a look at that. And we did have some time spent around that. But one of the things we want to talk about first is you do have to be an account admin in the Autodesk Cloud Infrastructure to be able to set up templates. So if you aren't account admin, you're watching this video or you're attending at AU, that's the first thing you got to start with, is who's your account admin, and getting in there and being able to configure the system.

That individual, then, can hand off Edit Template rights to non-account admins. And we'll show that in a moment in a video. Also, the way we approach things and also how it's set up based on Autodesk's recommendations and how they've made the system is permissions for folders as well as the downstream data modules like RFIs and Submittals is only based on roles. That doesn't mean you can-- you don't have to follow that once a project is set up, but we did build that into our ecosystems and our decisions.

So we chose roles in our hub that make sense for our internal employees as well as externals. This doesn't mean there aren't subtasks to do later on once you create a project. But again, the roles is the limiting factor in how you do have to think about structuring this.

Also, don't forget to publish the template once complete. This is a new feature that's in ACC. It wasn't in BIM360. And it didn't even exist in ACC until about a year ago. So you do need to publish this if you want users to use it. But you can work on something in the background for a while without publishing it.

And also, make sure to check for new features every time there's a bimonthly release. So that is typically-- again, Autodesk has a cycle of being updated on every third week of the odd month. Now sometimes that does slip, but that is their targets. And they're pretty consistent on hitting those targets. So what we've done at SSOE, is we try to go in and look at these templates, and make sure there's no additional features that could impact our business as well as our automations.

So again, the overview. So this is going to be a video that I'll show here that just goes over the process of-- again, it's an existing template that we already have. But I'll just pull some highlights here.

So on the left-hand side under the Account Administration, I'll go ahead and click on our Standard Project. And when you're in there, you're going to get greeted by a configuration window. And you can see here, this is where you publish the template.

Ours, again, is already set to Yes. If want to add members, you would go ahead and click on it. I click away from this pretty quickly so you don't see our member list in there. But that's where you would go ahead and press the Add button to add additional members.

Now once you're in it, you click on the dropdown. You go ahead and go to Build. You can see that there's the Files, Issues, Forms, RFIs, Submittals, and Assets.

So we'll start with files. So again, we've dumped in a standard folder structure. The top level is what we share with externals. The next level down is what we do, our internal work, again, all engineering. And then the VBC is meant to be a quasi-share with other companies.

So to get to the permissions, you click on the three dots. And you can see here that we have permissions set up. So every new project, our standard roles are in there and what permissions they have the ability to do, whether it's manage, create, view. Again, you can see, by default, Autodesk only allows you to do roles. And this is why we spent so much time on our role configuration.

If I click to the SSOE folder, you'll see the permissions get dropped out. It's a lot smaller list. Again, those are by default. Just the standard roles we want to have, the ability to edit. Then once I get into the VBC folder, you'll see the owner under the client folder. And then the external users have the ability to come into the subconsultant folder and do editing.

Now pause that for a moment. There is a side note that once a project is set up, there is an email I'll talk about in a moment. And we do add company permissions to the folders with our automation that says, SSOE group, as a company, gets default permissions.

So again, that's the difference between roles and companies. You can't do companies in a template. You can only do roles. So that's where you do have to apply some additional legwork after a project is set up.

Now under Issues, we pretty much have a standard types. But you can do additions here. Custom Fields, we've added one. Templates, we have yet to do as an organization because we're still trying to figure out, that is a very new feature, what templates make sense. But this is a very nice feature for quality procedures. And again, Statuses, there's been some growth there, as well, where we have yet to spend some time, again, going through and seeing what new changes we need to put in place.

All right, so under the Forms button here, you can create templates for forms. And to think of this, a lot of companies have standard Word templates that they use maybe for transferring files back and forth, BIM execution plans, project plans. You can see here we've created a folder for BIM.

And this BIM execution plan is actually a form-based off of a smart PDF. We found that smart PDF importing is very robust. It gives you a lot more controls than starting with out-of-the-box. Let's call it form template in ACC. And that is a very, very nice workflow.

Again, for RFIs, you can see here we've added our standard roles, Project Controller, Manager, Project Manager, Assistant to be able to set up, manage, create our submittal-- sorry, our RFIs. So on all new projects, they have the ability to do that. Again, if you wanted to add additional roles, you can do it. But you can see when I scroll down here, only roles show up; not companies.

So just like the files, you'll have to do additional setup once a project's there. And then lastly, the advanced settings, we went ahead and toggled Reopen RFI, the Closed RFI Visibility, and the Open RFI Visibility. Because of the way we work as an organization, it's very powerful to have those on.

Lastly, we're going to go ahead and talk about submittals. So again, just like the RFIs, we want our project management staff to have the ability to manage and have sole permission for those submittals. We went ahead and changed the responses from default, because of our legal stance as an engineer and architect of record, to match our previous submittal stamps that we've had in the past. So this was a very powerful feature that was added to ACC that was not previously in BIM360.

Again the types are pretty much out of the box. We have done little to change this. It was pretty good for what we needed as a company. And then advanced settings, we made sure to turn on the closed submittals visibility so, again, all projects see that.

All right, so some final thoughts on the templates. There's a lot of information there that we did go over. Should project admins create their own projects? Now, again, it depends on your organization.

For SSOE, we have automation in place. We've turned this off because we have a system that's constantly linking and making sure our ERP systems in data sequence or lockstep with what's going on in our Autodesk Construction Cloud environment. If you're a smaller organization or don't have the automation, this is very powerful to turn on.

And again, you just do it from the Account Administration. You can see on the left-hand side there, the Settings button. And then you can just toggle that on.

Additional final thoughts, again, when it comes to scalability, templates are good. And I'm not talking just ACC templates. This is an email template that we've created with our automation.

But again, you don't have to have automation to create an email template. You can hand it off to all your account admins and say, as soon as a project is created, send this email to the people that are going to be on the project. And these are the things they need to do when they set that project up.

So we've just highlighted a few additional non-automatable or non-templateable-- that was a tongue twister there-- templateable functions within the Autodesk Construction Cloud. And make sure that people turn these on because, again, they do set the project up for success. This is something that you don't want to have to think about when you're trying to get a package out, to remember to turn on a toggle. And here's another finish part to that email.

Again, we try to review this during every release. Sometimes we miss it. You'll note here that the notifications, there is highlighting on it. There's some further discussion on notifications because there was a big update here in September that finally just hit us right prior to this recording.

All right, so I'm going to hand this off to Lisa at this point. And she's going to go over a few deeper dives into some of these techniques.

LISA LEWIS: Since I happen to be more involved in RFI submittals, the CA process, and I dig deep into a lot of the aspects of the usage of the software, I've noticed and I've had in the beginning people asking me, well, how does this affect that we're doing it this way versus this way? And I said, you know what? I'm going to perform a timed test. And I'm going to tell you exactly how much the difference in time.

And this is just in the beginning of using ACC in regards to how we used to do it. There was a two-second time difference. And I'm still brand-new at this, so I know my timed test has gotten even better over the time. So the dispute of the times became squashed. We went from Excel spreadsheets for logs to be able to use ACC as a log system and keep us in line.

I'm also going to be going over AutoSpecs today, which this is the time saver and a half. I used to work for a general contractor taking a project manual and taking it home for homework and reading it and tabbing each one of the items that I needed to put into an Excel spreadsheet to be able to say, these are the documents we need for closeout or for submittal. So now with AutoSpecs, we're letting AI do all the work. And it's an amazing piece of software that's been recently entered into ACC for us to use. Great software.

The advancement with ACC that has helped out a lot is the Home Page with a Calendar To Dos. It helps quickly figure out, for an engineer or an architect, what their tasks are or what's coming up or what's due. And say they're on about five different projects. They can look and see that they have five RFIs altogether, and maybe three from this project, two from this project, and so on. So that has helped to figure out what is in their court.

Setting up workflows, and I'll go over that within submittals-- and I know that in the future, they'll be adding workflows for RFIs. But that's in the future. So I'll show you how it works within submittals. But it has taken a lot of the guesswork out because, for me, I'm not necessarily knowing all the team members on the team that are going to be reviewing RFIs or submittals. So if I can get it told to me at the beginning, set up the workflow, and then it just keeps the process advancing a lot faster.

In the beginning, I also told you that I'm very accepting of change. And this has made it very helpful to understand each one of the advances or changes that ACC has done. So I'm always trying to look for other people who are accepting of change. And in that, my next thing is to incorporate people willing to try.

One of the areas that recently came up is Meeting Minutes. I went and I watched somebody else use it, and said, this is pretty easy to use. I think I can encourage this one person to try and use it with a little bit of my help.

This one person now uses it on all of her projects. And she is now starting to get other people to use the Meeting Minute module, as well. So like the next one says, let it spread like a virus. Once you get that one person that's willing to try, they will get another person willing to try, and another person willing to try.

Next, now we're going to go into RFIs. RFIs, to me, is just a clarification question. So we're going to go ahead. I did a little video, how you set up doing an RFI, clarifying with-- you can just do a plain question. And see, just can you pause it for a minute because I want to clarify?

So you can just do a plain question. Or you can do a question with reference material being a sketch or just a product material. But it's not necessarily the full document. It's just an attached document with something to help answer the question.

So here, let's go ahead and go into the RFI and click on the RFI. The RFI number is editable. This is great if you do PRFIs, which happen to be at the beginning of-- you can pause it-- at the beginning of a project. It's going a little faster than I'd like.

And PFRIs are not necessarily in the CA area or Construction and Administration area. But PRFIs are during design. And we have utilized one of these when we-- you can also correspond with an owner to ask them questions. So here I went, and I labeled it Campsite Electrical. And now I'm assigning Ball in Court. Go ahead and proceed.

So this is Campsite Electrical. I'm signing my mechanical, electrical engineer co-reviewer with a due date. I can put in location, location details, additional information if needed. And here's the question that they sent in regards to that RFI. If a general contractor or subcontractor has a suggested answer, they can put it in to help aid in the answer.

And here's where I can add my reference to help aid in the answer of the question or clarification. And you can just dump, upload. Add additional information to help you if you needed to do cost impact, discipline, priority.

And then I always like to assign somebody to be able to watch. My project manager likes to watch all the flows of everything that comes and goes. So that was how you enter in a RFI.

And I'm doing this based on a general way of doing RFIs. You can be a little bit more intense with the RFI with more information. Or you can be as simple as you want. And just doing a question with an answer is simple.

So let's go ahead and do the answer. So here Mr. Sparky is going to be answering the RFI. And he clicks the Submit response. And he can answer the answer to the question, yes. So each campsite is powered with 30 to 50.

If he needed to go look at the reference material, he'd scroll down and open up the attachment. But here's the response. You can add additional comments if you need it. And that was it.

And for me being a project manager, PMA-- so a project manager answered the question. I need to give it back to the general contractor or the subcontractor. That area, particularly, is easy. OK, so I would normally just take that answer if it was just yes, and copy it and paste it and send it on its way into either client software, DC software, or in an email to somebody.

So now there's another different way that an RFI can be done, as well, that is done through normal processes, is that people like to keep the RFI question within the attachment. So we're going to do it as if it was-- the question was on the attachment. So go ahead and proceed. So I'm going to create an RFI and leave it as number two. And I'm asking my question of verification. It's important.

OK, assigning my-- I want my project manager to answer this question, because he's going to follow up with making sure that the answer is correct in the size of the dimensions. And my assistant project manager. Giving it a due date.

And the question, because it is an attachment, it's just referring to please see the attached, which is going to fall into the reference area. And I will upload it by dragging and dropping the question that was provided to me by the GC. Upload the file and any additional information.

But I'm going to go ahead and hit Create. So now this submittal is created. Now we're going to go ahead and go to the response, the way to respond to an RFI as just an attachment.

And here, Notorious PM, he is going to open up the attachment. Look at the question that's on the attachment, which is, please confirm the size of the pad of site number 19. And he's going to go to his markups and attach text to be able to answer the question within the RFI.

In order to signify that this is a different form of text, because the person asking the question was in red, we want to signify a different color. So we're going to color the box blue and the text blue.

And you do not have to save anything because it automatically saves. Well, I'm sorry, you have to hit Publish. Then close out.

Now I'm going to move it through the process. So Notorious responded. He's going to submit the response.

I'm sorry, I'm doing this on behalf of somebody else. So you'll always see that, because I'm doing this video on my own, response is attached and the reference. That way it signifies to whoever that you will see the response below. Close and Distribute.

I want to let-- they're letting me know that this is complete No additional comments. And close RFI.

So in order to show you that the information remained on there and to be able to pull to download the attachment to distribute to your GC, up in the upper right-hand corner, you can download it with the three dots. It'll let you download and-- then you can pull it from your Downloads folder and attach it an email, or give it to-- or dump it into the client software.

The extras in regards to RFIs is that you can duplicate an RFI, void an RFI if it's not necessary, export the RFI, and reopen an RFI. I have had to use Reopen an RFI a few times because the answer or clarification wasn't good enough. So we reopened it, added additional questions, and proceeded on with making sure that the clarification of the RFI is correct.

There's reminders, and there's a little envelope in the middle of the screen next to Due Date, that if you click on this, it sends another notification to the Ball in Court person that they still have an outstanding RFI to respond to. The activity log is also another way that you can send out a notification by putting an @ and then the person's name. Do an @ mention, and then ask the question. And it will send them another notification, and then say, reminder, please, you have an RFI outstanding.

You can select a priority. There's normal, high, and low. That actually helps bring to their attention they need to respond to the RFI as soon as possible.

My best friend is the activity log. It allows that you can keep notes. And tracking are stored there.

So for instance, Joe Schmo decided he just going to go ahead and send out the response to the RFI earlier than clicking through the whole process. And I noticed it. I can go back and take note that Joe Schmo sent out the response through email on 10/31/23. That way, it least keeps track of what's going on with that RFI.

So the other thing that people tend to forget and they get overwhelmed is how much information some-- currently, one of the projects I was on, was there's 500 RFIs or 500 submittals. Another project I'm seeing, and it just started, was 500 RFIs within the first month. It can get overwhelming.

So I recommend to use the filter to reduce what you see when you have so much to see. And my best filters that I love are the status, which I can separate and say, OK, I only want to look at the open, and the Ball in Court. That allows me to direct the RFIs to a particular person who may have a few outstanding, and just put them all together in a list, and say, please answer your 10 RFIs.

Now talk about submittals. And submittals is all about workflows. So my biggest advice is prep, prep, prep.

The biggest thing for me is to go to a kickoff meeting, and I find out who, what, where. Who being who am I sending or who am I dealing with in regards to who's the electrical engineer, the mechanical engineer, the plumbing engineer? That way I have them, and I can get them set up in a workflow within Submittals.

What software are we using? Are we using ACC, or are we using a client software so I know how to communicate and go back and forth between them. Where, it's all-- I'm going to proceed on to Settings.

So we're going to discuss permissions, default values, types, responses, review workflows. And then I'll also show you a little bit about spec sections, which we'll follow up with in AutoSpecs, as well. So this video is on submittal settings. Up in the upper right-hand corner, you can click on the Settings. OK, and if you click on one, it brings up the whole Settings page.

So in Permissions-- so as you saw, Mark discussed about roles in here. And thought that it would be pretty interesting when we can add-- say, for instance, the roles are not significant enough. He had it in his templates. But I need just one person that's not within these roles to be able to have access. I can add now here the individual person to be able to work in the submittals.

And we go to default roles. And usually, I'm the submittal manager. So I'm going to select myself. This will help keep the process of the submittals flowing.

And the default review time is according to the contract and how many days they have to review the submittal. And then my default watchers are the people that have asked me to watch what submittals come in. So if they are needing to see those submittals for any reason, they'll pinpoint and come out to me and say, please assign this submittal to me.

So he said he pre-set up these responses within the template. And sometimes certain contracts have certain verbiage. We're still allowed to edit on this side to make sure that they correspond with the contractor's verbiage. And here I've included an extra one just because I've had that GC who just has decided he's not reviewing it. And we can void it all out.

And here they give the typical thing. But I've been able to add an extra one for mixed design. This is where you're going to set up your review template of who your reviewers are.

So I name them according to if I have an electrical submittal. So put an electrical review. And I'm going to have my main electrical engineer, which is Sparky Sparky. I'm also going to have my backup reviewer in case Sparky Sparky is out on vacation. So that's going to be a Little Spark.

I'm also going to add an additional step. This is going to be my final reviewer, which is going to be my project manager, making sure that it all coincides and is good in regards to the contract documents. So I give them two days, and I give my main reviewers 12 days. That way it equals 14 days for them, total, with what is in the contract to review.

I also like to keep my Close Submittals open. This is one of those options that they can see. Anybody can view the closed submittals.

OK, types of workflows, I wanted to go over this really quick. So anything with a red little star is mandatory for review. They are the main reviewers. And you can have one or more.

So if you're in step one, if Hot Stuff and Notorious PM are the main reviewers, they both have to review the submittal. It will not proceed to the next review step until both of those review it. Now little Big PM, he can review on the behalf of Hot Stuff or Notorious PM and push the review through. So just perhaps Mr. Hot Stuff is out on PTO, he'll need to be able to review for him.

So in other words Hot Stuff, Notorious PM, they both have to review it in order to go to Mark LaBell, which is the final review step in order to push the submittal through. So this is the other area I was going to say, is you can create spec sections during or-- I'm sorry, now. You can put them in one at a time.

So you put the spec number, the spec title, and then hit Create Another if you need to keep doing them one right after another. But within Spec Point, I'm going to show you a little faster way of being able to do it because Spec Point allows you-- it's awesome. It's a new magic trick. And then you can hit Create.

Now if you don't use it during this time of prep, prep, prep time, you can also create the spec section while you're creating the submittal itself. So we'll go ahead, and I'll show you how to do that.

So here I had one item that I had already put in. If I did not have the particular spec section, I can click Create New and create a new spec section. So go ahead. That's what I meant by during.

So I'm using that spec section. I can add the title of the specific spec submittal. And I put in what package.

I can put in a template. I don't necessarily use those. Oh, yes, I do. I'm going to click the pre-advanced templates that I've done, then select the type, which is product data.

Responsible Contractor is going to be me at this time because I'm acting on behalf of the contractor at this time to make this flow. When I'm saying this, there are several different ways that somebody can put in a submittal. You can have a general contractor put in the submittals. Or you can have a PMA put in the submittals.

So for instance, one of the projects I had, the client wanted the software-- all the RFIs and submittals to go through his software. But we still needed to make it work through our office workflow. So when an RFI came through or a submittal came through the client software, me, as a project management assistant, would grab it out of that software, put it into ACC, and then assign the workflow.

So when that happens, I now become assigned to Responsible Contractor. Then I will become the project the submittal manager, and then move it to a reviewer. So go ahead. Now I'm assigning a submittal due date, assigning a priority, and then I have my pre-done watchers, and then additional information for planning.

And now I am going to click on it. And I'm going to become the submittal manager by clicking on Submit. And in order to push it to the reviewer-- oh, we have to drop the submittal in there. And done.

So now I'm still in the-- I haven't gone to any of my reviewers to review it yet. I've got my architectural template that was just double-checking. And the other areas, there's so much that you can use in regards to helping you with this submittal. And I'm showing you right now the activity log that has showed when the submittal was entered.

And in order to review-- OK, I'm sorry, it won't let me advance to the reviewer until I copy to the next person. Now I'm just going to hit Done. OK, now as a reviewer, Notorious PM-- go ahead-- you can click on Review up above or Review next to his name.

Now in order to review the submittal, he opens up by clicking on there. You can see the submittal. And he's reviewing it right now.

He finds something wrong with it. It's not dark chocolate. He's crossing it out. And he's going to add a comment.

So it's not dark chocolate you use for s'mores. It's milk chocolate. And in order to bring it to somebody's attention, we're going to change a little bit of the color. That way they get this correct when they go to make these wonderful s'mores.

Now we're going to add a submittal stamp by clicking on Create Stamp. You can select the pre-done responses that we had in our settings. And as you can see, it had my name and the date on it of when I reviewed it. I can also reduce the size so that it fits right into the box appropriated for our stamp, OK. And now I'm going to save it.

This is a nice little feature that if I don't want to have that name, I want to have it as a different file, I can add an additional name to it or an additional word to it to make it a different file. So now I know that that's a reviewed submittal. So I actually have to change my response to exceptions noted, and done.

OK, so now Mark LaBell's got to review it. And in order for him to review it, he's going to have to go up, open up Notorious PM, and copy it down. He likes the response that was put on there, so he's going to accept Exceptions Noted. And he doesn't have to include a stamp. He just needed to review it.

And it moved on to the next step, which was me. I'm again this the submittal manager. So now I need to take that submittal, copy it down, select the final response that everybody has agreed upon, and done.

I would download-- that jumped a little fast. I would normally download-- there it is. Download in the little purple circle the final document. And take that download and give it to the-- put it in the client software, or email the general contractor or whatever other software somebody else would be using.

So resubmittal, these can be done in there. When you're up in the upper right-hand corner, there is an option to change the workflow actions, clicking on Create New Revision. And when you do that, it actually puts a Revision 1 within the title.

And then you'd repeat the steps that you would do for creating a submittal. And it would retain the workflow that you had before. But it just has the new attachment that the general contractor would have for you to review.

And like I said, the best thing that I believe there is in regards to what ACC has, is that activity log. And as you can see down at the bottom, it says Close and Distribute. Then it said how it went through the whole system. But it's a good indication of what is going on with that submittal. And like I said, you can leave notes.

OK, now onto AutoSpec. I love AutoSpec. I was asked one time to please check into this software. And I said, oh my gosh, this is a time saver.

And like I said before, I used to take home homework where I would read a project manual, tab all the pages, and create an Excel spreadsheet. And this would take me about a week to do of reading over a thousand-page document.

So what is AutoSpec? Autodesk says that it analyzes your spec documents to create an ultra-accurate submittal register in minutes. I say it's just dump your project manual into the software, do a little shake and shimmy, then, poof, you can Create List.

The lists are required preinstall meetings, submittals that have product data, shop drawings, test reports, et cetera. You can have a list of demonstration of trainings. You can have all your closeout lists what's required for O&Ms, warranties, and as-builts.

Specifies where you can-- it specifies where the item is located with a click. And it can take you directly to where the item is in the project manual for better reference. So what it does is provides you that list. Says, OK, it's on this specification, and it's in this paragraph. And it allows you to click on it, read that paragraph so that you have a better reference material of what exactly you're requesting within that project manual.

The interesting thing I just found out, and I'm madly in love with this part, as well, is that you can select different types of submittals to create a submittal register to then publish and use and build submittal module. So what this means is that-- if you proceed to the next slide. let's see if I-- oh, I'll show it in the next few slides.

I'll explain that one. But an access can be given to a member when you add them as a member. As you can see, I've provided a little place there that if you needed to edit their member access, you can see there's a little slide bar. And also the access to the Autodesk, once the member is provided with it, it would be up where you can select the Docs, Build, Insight, and Project Admin down menu.

Once you get into AutoSpecs, your home screen says, welcome. Let's get your project manual in here. So top part is showing please upload your project manual.

And then the next slide would say, what version? So you can start downloading a project manual as early as you even begin having one. So if you are in DD, Design Development, you can create a version. And then you can create version each time your project manual has advanced. So as you can see to the right, it says Replace Existing Version. That way if you need to keep track of what's going on with your project manual, you can do that through this, and then next to Upload Your Specifications.

Now I'm going to say it takes about 15 minutes if your document is about 1,000 pages. It did me. So give it a little bit of time.

It's also going to ask you to verify your country. And then you can proceed. And it creates and spits out this nice list. Next.

Aha, filter it. So the list is mondo size. So what we need to do is take it and say-- right in the middle of the screen it says, Division, Section, Submittal Type, Submittal Group. So you can separate the action items or meetings or whatever you need by division.

You can separate it by-- I did meetings on the screen. So I decided I wanted to just see all the pre-installation meetings. It provides me a list of all those. So if I wanted to see exactly where they were on the specification, I would click on the checkbox. And it would take me to the spec view on the right-hand side and show me exactly where it is.

And as you can see, on the same line it has the subsection number, it shows me exactly where it's listed. So if I needed to provide my CA a list of all the pre-installation meetings so that they know that these need to occur, I would click on my list here. And then I would export the list. In the upper right-hand corner, it allows you to export a list of all those meetings in an Excel format for him to be able to use and give or to the GC if he needs, and says, I need all these-- I need to make sure I'm here for all those pre-installation meetings.

Closeout documents have been a wonderful thing in regards to a current project I'm on. I can say, oh, wait, we're missing this O&M. We're missing this warranty. So go ahead, proceed.

OK, and I just explained the submittal-- we're moving on to submittal register. To start, once you have all your stuff into the AutoSpecs, you can click on Submittals to Autodesk Build. Then it provides a list that allows you to be able to sort all those things.

So if you just want product data submittals to put into your-- lot of people just want product data, shop drawing submittals. You don't need those meeting submittals or the O&M submittals right now. You just need the ones that you believe are going to be mixed design, you can sort and grab all those.

And then what you do, is once you have them clicked, sorted, figured out that those are going to be the items you want or believe are going to be used in your submittal module, you click Publish. And then it'll publish and move right over to Build.

So here, I did a cast in place. I used the 3,000 division. And I said, I want to see all the product data, shop drawings, and, I think, mixed designs to be able to be published over to my submittal. So now when it comes time for a submittal to be issued, I can connect it directly to one of these items here that's already in my submittal spec section.

For instance, the GC sent me one for the product data for the 03-4-100 precast structural concrete. I can click on that, assign it, and make it match up together. Next. Next Is Mark, yeah!

MARK LABELL: All right, well, thank you very much for explaining in depth the RFI submittal and AutoSpec process that you've worked so much at SSOE and help change, especially with the AutoSpecs. I know, Lisa, you've tested it from Pipe, to a different version of AutoSpecs in ACC to now the current version. So this slide deck has changed a few different times for you over the months. And I'm sure it will change in a couple more months, too, as the product becomes more robust. So again to her earlier point, always having an adaptive mindset around technology and being able to be a change agent.

So next thing we're going to talk about here pretty quickly we'll touch on is just project tracking and how we're using meetings and schedules. Again, these are tools that were in our phase 2, if you went to our earlier slide. They weren't the focus of our initial roll out of BIM360. But now we're starting to see project managers, engineers, and architects of record get into them, and really start to dig into the utilization, as well as maybe were there some pitfalls based on old technology, but a lot of learnings here to talk about.

So lessons from the trenches when it comes to meetings. And on the right-hand side, you can see there's a little image of a project. The formatting is simple.

And this has been a very, very common feedback that our team has stated to our technical staff, such as Lisa, and myself, as well as Autodesk is, like OneNote and other ways of taking a meeting minutes in the past, you don't have the ability to highlight, add additional iconography. But the counterpoint to that is all the meeting minutes, no matter who the project manager or person taking them, do look the same, which there is some solace behind that, which is kind of nice. You don't have to dig through and figure out the note taker. So while it is a simple set of tools, the team has actually liked that they've been stripped from maybe too many formatting techniques to manage, open issues, and items to talk about over and over again.

Another thing that has been noted is only those invited can see the meeting in the minutes. So if you do have a large, growing meeting, you have to make sure and add additional attendees or else they won't be able to come in and maybe add items to talk about ahead of the meeting agenda. So that is definitely a pain point as the meeting grows and more and more team members attending as the project gets mature. You just have to stay on top of that, be diligent in adding those individuals, or else they can't see it.

Now the good point of that is if you're a project manager and you're managing this project in ACC, you see all the projects because you're that administrator. But anybody that's not an administrator, again, it's invite only to that meeting, that list will change. So depending on who's got access, this list on the right-hand side could significantly change.

Again, lessons from the trenches, create your reoccurring meeting in Outlook, and then copy and paste the Teams link or the Zoom link instead of trying to use the plugin. It is nice. But a lot of us are very still Outlook-centric. And when we create our meeting invites, we have those contacts already in there. It's a lot easier to get that reoccurring meeting set up. So that's how we've been approaching it.

And then as a wrap-up when it comes to the meeting lessons from the trenches, we don't use the Send Meeting Minutes, especially when we have external individuals. Internal people have gotten used to it. But the externals, it does tend to get caught in the spam and junk filters.

So we always just right-click the meeting notes link from there. And then the PM or the person that created the meeting notes and the minutes will then compile an email like normal through Outlook, and paste that link into the [INAUDIBLE]. And then the recipient can click on it, and it'll drive them back into the meeting module in ACC. But it doesn't, then, get caught up into their spam or junk filter.

From schedules, lessons from the trenches, again, we're starting to see this being used more and more on our larger projects. The smaller, mid-size, again, they tend to have a very quick project schedule. So going through all the paces of doing some of these data features doesn't make sense. But you first need to do your P6 or your Microsoft Project schedule. And then you upload it into the module.

Once it's uploaded into the Schedules module in Build, you can then move that folder to match into your folder structure that we've set up in those templates. So that's what we instruct people, is get your stuff in there first. And then you can work on it directly from Desktop Connector going forward.

And as you can see here in this image, this is an engineering schedule. It's tracking the updates. It's really nice in the upper right-hand corner. If you get into it and you haven't been into it in a couple weeks, you can click on that, see what's new in it. It's pulling highlights.

And that's really why the team, our engineers and architects love this feature, is they're not Microsoft Project schedulers or P6 schedulers. They're just used to getting a PDF file that's buried in a folder structure that really doesn't have a whole lot of context. And this module is really helping contextualize the change that's happening back and forth between a general contractor or a client and ourselves.

Also, we have the ability, and you're starting to see some teams really dive into this using the referencing feature. So you can click on a line in the schedule and link that major deliverable of that schedule line to either files in a deliverables folder or sheets or many of the other data elements. And some teams are starting to use it for assets. And it's really helping just streamline.

Again, you go to the schedule module. You can see what's changed. You can also click on a specific line and know, hey, if I do that, I can find where all my assets that are related to that particular issue that's going out or the major sheet set that I'm sending out to the client. So again, we're finding value across many different teams in that schedule module and the linking.

The last but not least is the reporting function that we're going to talk about today. And there's a lot of different ways you can do notifications Lisa highlighted with the RFIs and submittals. There's that little button there where you can click on the envelope. And it's going to remind people. You can also do @ mentioning.

But sometimes having a constant nag is what PMs, project management teams, and engineers really need or want. That's something they ask during the project setup, is I don't want to be notified through the system. I don't pay attention to those. But if you send me an automated report, I prefer to see that. That's my preferred method of looking at data.

So we'll go through a couple of different things here. And again, like with Lisa and the AutoSpecs, there was changes last-minute. This was part of the September changes to the ACC ecosystem is notifications.

And depending on your queue in the system, everybody will get this screen sooner or later. Ours just happened to show up this morning right as we were putting this presentation, the final looks at this and review of it, it changed. So didn't have a chance to really adopt all of the notification changes in here.

But I just wanted to throw a quick, little, fun highlight there that it is changing. And it's for the better, although Cubert says it may not be, the bottom left there. But you get a lot more control over what notifications, to whom, in the frequency around this. And this is a very welcomed feedback that Autodesk has worked with a lot of its customers on. And we're excited to put this into place.

Well, why we've chosen reports over notification in many cases, is it helps create action. And this is in a project. On the left-hand side when you're in Build, there's a module that says Reports. And I've already clicked on this here.

And this is just a screenshot to show this is an active project. This is the frequency of what's been run on it. And I've blacked out all the names. But you can see there are a lot of reports that the team's utilizing, whether it's for RFI summarization, a file log summary for compliance and auditing. We also do a nag for all submittals that are due within the next seven days.

So I'm going to actually show a video on how we've set that up. So here's an actionable report. So when you're in the Reports module, you can go ahead and click on your Edit Template. And of course, I've just called this one, Submittals Due in the Next Seven Days.

And we've started the filters here with anything with a due date in the next seven days. And that's the only filter. You can apply additional filters here by clicking on the plus sign right under filter.

But again, we only needed one filter for this particular report. We didn't need it to be too robust. But if you wanted to do it by companies, maybe by disciplines, you could also add additional filters in there.

But for what we needed here, we chose to do a sort by Ball in Court. So if we wanted to see an individual, they can look at all of theirs, and not have to filter through the lists of maybe there's 30 or 40 that are open over the next seven days. And again, it's sorted by due date. So they can prioritize their work and when they need to take action by.

So an electrical, or mechanical, or an architect can come in here and go, here's all the things that I need. I don't have to look at all the other submittals. And they got the ability to do it.

Then once it's done, you can come in and click on the submittal schedule. And then I put Weekly in here. And you can click on every day of the week.

You don't have to do just one day. You can say, every day of the week, this thing runs at 9:30 PM. And we're going to run it for the next year. And you can send it directly to individuals that are on the project. You can also send it to people that aren't on the project with dumping in their email address.

Also, when it comes to data, not getting into the details of how we use it, but if you get into Insights tab, there's a data connector function. And again, we use automation heavily at SSOE. So we use a data connector, API to be able to dump out all of the data from the ACC and BIM360 ecosystem. We condition it in our data lake, and link it to the other side of our ERP system to be able to pull insights such as project number. We use that in ACC as well as our ERP system.

But there are other insights in there like the business unit or the location of where it is. We're now putting that into ACC, who the PM may be; according to our ERP system, is the project active or not; what the technology stack that we said when we were proposing on the project, as well as the methodology of construction. So there's a lot of information that we track in other systems that we don't want to have to keep putting it into BIM360 or ACC, because if it's not updated there regularly, which it wouldn't be, it just becomes dead or bad data.

So that's the power of having all these interconnections and data systems in place, is you have the ability to then filter it. And we've created a week summary dashboard. This is a website, but we've also done it in PowerBI as well, where an individual can come in and say, show me all issues, RFIs, and submittals that I have over the next week. And it brings it up in a very nice view.

And you can click on any one of those cards, and it'll take you directly to whether it's an RFI, whether it's a submittal, or an issue. And it'll take you directly to that card in the website. So it's very nice to go from there.

And lastly that we want to point out is, again, it truly is all about the data. Everything we have talked about here is data-driven. We really stayed away from the file folders.

We didn't get into the model side of things or the CAD side of things purposely because this is taking it on the project management and the project delivery-quality journey. There's a lot of stuff we've done on the modeling side and linking it all together here. But really, it truly was focused on that. And constantly through Lisa and individuals like her, we're finding new ways to use the features within, you can see here on the left-hand side, like AutoSpec, and Take-Off, and Correspondence, and just building it into smarter automations, integrations, as well as dashboarding.

So there's a lot of opportunity within this system. And we know we're really pushing it. But we still know there's a lot for us to learn as a company. And we're really excited about that future. And then Lisa's going to wrap it up with just some final tips from a user in the trenches and the day-to-day.

LISA LEWIS: So I wanted to pinpoint a few things that I feel very passionate about, is that the ACC allows you to do many different ways to get the process done. So if you're a client-- like I said, you can have a GC put in the submittals, or you have a client software that you have to accommodate for, or that somebody just doesn't get how to use ACC. You can go as far as being just as basic-- my last one, even a most novice person can follow along to how the basics of the software work.

So if you need to just use the basics part of it, it's easy to use. If you want to be more complicated with the software, you can be more complicated with it. It has a lot of different ways to just get the process done.

And it doesn't matter how your process is. It will get done. So you can, like I said, add as much information as you want or as little. It also has many ways to communicate to keep the process moving and keep errors and timeframes down to a minimum.

So as far as the process of moving, it is saving us time by not having to do an Excel spreadsheet. The documents are already in there. And it creates its own spreadsheet. And as we get deeper and deeper into some of the other aspects of ACC, like I know we haven't even touched on design collaboration, clash detection. There are so many things in here that's going to help keep us as low errors and better timeframes.

MARK LABELL: All right, well, thank you very much on that final tips there, Lisa. And again, as we said or introduced early on, this has been done on some of the biggest projects that are going on in the country, anything from a battery factory, to semi, to airports as well as hospitals, and very, very small renovation projects. So the system can withstand it all.

Sometimes it does get stretched to its limits. But it's definitely, I think, keeping us far more productive than past systems, as we said earlier. So again, appreciate the time that we've been able to spend with you. And have a great conference.

______
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We use Tealium to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Tealium Privacy Policy
Upsellit
We use Upsellit to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Upsellit Privacy Policy
CJ Affiliates
We use CJ Affiliates to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. CJ Affiliates Privacy Policy
Commission Factory
We use Commission Factory to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Commission Factory Privacy Policy
Google Analytics (Strictly Necessary)
We use Google Analytics (Strictly Necessary) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Strictly Necessary) Privacy Policy
Typepad Stats
We use Typepad Stats to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. Typepad Stats Privacy Policy
Geo Targetly
We use Geo Targetly to direct website visitors to the most appropriate web page and/or serve tailored content based on their location. Geo Targetly uses the IP address of a website visitor to determine the approximate location of the visitor’s device. This helps ensure that the visitor views content in their (most likely) local language.Geo Targetly Privacy Policy
SpeedCurve
We use SpeedCurve to monitor and measure the performance of your website experience by measuring web page load times as well as the responsiveness of subsequent elements such as images, scripts, and text.SpeedCurve Privacy Policy
Qualified
Qualified is the Autodesk Live Chat agent platform. This platform provides services to allow our customers to communicate in real-time with Autodesk support. We may collect unique ID for specific browser sessions during a chat. Qualified Privacy Policy

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Improve your experience – allows us to show you what is relevant to you

Google Optimize
We use Google Optimize to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Google Optimize Privacy Policy
ClickTale
We use ClickTale to better understand where you may encounter difficulties with our sites. We use session recording to help us see how you interact with our sites, including any elements on our pages. Your Personally Identifiable Information is masked and is not collected. ClickTale Privacy Policy
OneSignal
We use OneSignal to deploy digital advertising on sites supported by OneSignal. Ads are based on both OneSignal data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that OneSignal has collected from you. We use the data that we provide to OneSignal to better customize your digital advertising experience and present you with more relevant ads. OneSignal Privacy Policy
Optimizely
We use Optimizely to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Optimizely Privacy Policy
Amplitude
We use Amplitude to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Amplitude Privacy Policy
Snowplow
We use Snowplow to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Snowplow Privacy Policy
UserVoice
We use UserVoice to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. UserVoice Privacy Policy
Clearbit
Clearbit allows real-time data enrichment to provide a personalized and relevant experience to our customers. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID.Clearbit Privacy Policy
YouTube
YouTube is a video sharing platform which allows users to view and share embedded videos on our websites. YouTube provides viewership metrics on video performance. YouTube Privacy Policy

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Customize your advertising – permits us to offer targeted advertising to you

Adobe Analytics
We use Adobe Analytics to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Adobe Analytics Privacy Policy
Google Analytics (Web Analytics)
We use Google Analytics (Web Analytics) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Web Analytics) Privacy Policy
AdWords
We use AdWords to deploy digital advertising on sites supported by AdWords. Ads are based on both AdWords data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AdWords has collected from you. We use the data that we provide to AdWords to better customize your digital advertising experience and present you with more relevant ads. AdWords Privacy Policy
Marketo
We use Marketo to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. We may combine this data with data collected from other sources to offer you improved sales or customer service experiences, as well as more relevant content based on advanced analytics processing. Marketo Privacy Policy
Doubleclick
We use Doubleclick to deploy digital advertising on sites supported by Doubleclick. Ads are based on both Doubleclick data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Doubleclick has collected from you. We use the data that we provide to Doubleclick to better customize your digital advertising experience and present you with more relevant ads. Doubleclick Privacy Policy
HubSpot
We use HubSpot to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. HubSpot Privacy Policy
Twitter
We use Twitter to deploy digital advertising on sites supported by Twitter. Ads are based on both Twitter data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Twitter has collected from you. We use the data that we provide to Twitter to better customize your digital advertising experience and present you with more relevant ads. Twitter Privacy Policy
Facebook
We use Facebook to deploy digital advertising on sites supported by Facebook. Ads are based on both Facebook data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Facebook has collected from you. We use the data that we provide to Facebook to better customize your digital advertising experience and present you with more relevant ads. Facebook Privacy Policy
LinkedIn
We use LinkedIn to deploy digital advertising on sites supported by LinkedIn. Ads are based on both LinkedIn data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that LinkedIn has collected from you. We use the data that we provide to LinkedIn to better customize your digital advertising experience and present you with more relevant ads. LinkedIn Privacy Policy
Yahoo! Japan
We use Yahoo! Japan to deploy digital advertising on sites supported by Yahoo! Japan. Ads are based on both Yahoo! Japan data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Yahoo! Japan has collected from you. We use the data that we provide to Yahoo! Japan to better customize your digital advertising experience and present you with more relevant ads. Yahoo! Japan Privacy Policy
Naver
We use Naver to deploy digital advertising on sites supported by Naver. Ads are based on both Naver data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Naver has collected from you. We use the data that we provide to Naver to better customize your digital advertising experience and present you with more relevant ads. Naver Privacy Policy
Quantcast
We use Quantcast to deploy digital advertising on sites supported by Quantcast. Ads are based on both Quantcast data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Quantcast has collected from you. We use the data that we provide to Quantcast to better customize your digital advertising experience and present you with more relevant ads. Quantcast Privacy Policy
Call Tracking
We use Call Tracking to provide customized phone numbers for our campaigns. This gives you faster access to our agents and helps us more accurately evaluate our performance. We may collect data about your behavior on our sites based on the phone number provided. Call Tracking Privacy Policy
Wunderkind
We use Wunderkind to deploy digital advertising on sites supported by Wunderkind. Ads are based on both Wunderkind data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Wunderkind has collected from you. We use the data that we provide to Wunderkind to better customize your digital advertising experience and present you with more relevant ads. Wunderkind Privacy Policy
ADC Media
We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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