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AutoCAD Plant 3D—Ask the Experts

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Description

Come ask your questions to a panel of industry and Autodesk, Inc., experts. This panel has done setup and customization for users all over the world, and it is active on the discussion forums. This session features AutoCAD Plant 3D.

Key Learnings

  • Discover other common issues
  • Meet successful users
  • Learn troubleshooting techniques
  • Get solutions to common problems

Speakers

  • David Wolfe
    David Wolfe started working in the piping design industry at Fagen Engineering LLC. While there, he implemented Intergraph CADWorx P&ID Professional software on a biodiesel project, and he utilized Intergraph CADWorx Plant Professional on some small ethanol projects. David continued his designer role with other biodiesel projects at Proformance Group Inc. Following those projects, David began working at ECAD, Inc., where he developed a Mastering CADWorx P&ID video series, taught at CADWorx & Analysis University, and became an active participant in Autodesk, Inc.’s, community forums. Throughout his work at these companies, David started learning programming first with LIST software, then Microsoft Visual Basic for Applications (VBA), and then moving on to .NET (C#). David teaches courses on AutoCAD Plant Design Suite software at the beginning, intermediate, and advanced levels. He also performs on-site consultations that help companies maximize their product use. David authored De-Mystifying AutoCAD Plant Isometrics and compiled Tailoring AutoCAD P&ID and AutoCAD Plant 3D.
  • Avatar for Jason Drew
    Jason Drew
    Jason Drew is a Technical Account Specialist with Enterprise Priority Support at Autodesk. He joined Autodesk in 2011 as a member of the AutoCAD Plant 3D and P&ID support team. His previous roles include Intergraph SmartPlant P&ID (Admin and Designer), software training and support as an Application Engineer at D3 Technologies, and IT Support at several engineering companies in Tulsa, Oklahoma.
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Transcript

DAVID WOLFE: Good afternoon. I have 3 o'clock. Are you guys doing all right? How many have been to AU one time? Is this your first time? Second time, third time, fourth time, fifth time, sixth time? I don't even remember how many times I've come. Good.

I've met, I think, three new people this morning on the way to breakfast. So I hope you guys are taking advantage of all the classes. It's a lot of fun. There's a lot of stuff to get into your head. And I know sometimes it's overwhelming. But good. I hope you guys are taking advantage of it.

This is Jason Drew.

[INTERPOSING VOICES]

Jason, do you want to give a little spiel about yourself.

JASON DREW: Yes. I've worked in product support team, enterprise support with Autodesk. Started there back in October 2011, starting on the front line team, basically, working with a lot of different customers. Moved over in 2012 to the enterprise support group. So work with a lot of larger accounts, bigger companies.

I started out with mainly IT support and then shifted over to using intergraph smart Plant P&ID, doing P&ID design and P&ID administration. And then finally, got over into the Autodesk products. That was around 2010. So I've been using the AutoCAD Plant 3D and P&ID since the first releases, probably when [INAUDIBLE] started. And it's just still doing that today.

DAVID WOLFE: I am David Wolfe. I started using CAD Works in an engineering firm. Where am I and where's the speaker?

JASON DREW: Somewhere.

DAVID WOLFE: So I started using CAD Works, then I switched to working for a reseller, ECAD, and we changed over to using Plant 3D about five years ago, I think. Four or five years ago. And we've been working with that, written some documentation for Autodesk about figuring isometrics and setting up projects. And then, we have a blog, pdoteam.com, and I am on the forums a lot, so trying to help people and make sure we all figure out ways to get stuff done that we need to.

So what we are going to do this afternoon is I'm going to go through, give a brief overview of things that we picked up in 2016. Every year I find something new about Plant that is just really exciting to me. Hopefully, it'll be exciting to you guys. If not just fall asleep and then I'll know who's bored by what I'm talking about.

But we'll go through some of those things and then we're going take a look at troubleshooting issues. It's really helpful for me to be able to categorize what type of issue I'm having. It's also helpful for people, when you're getting support, to know what files to give to them. So we're going to go through some of those topics real quick and then open it up for question and answer time.

So nothing's off the table as far as questions that you ask. However, we have no idea what the product is going to look like next year. So obviously, we can't tell you this feature will be in it or will not be in it. We can't make any promises.

I could say 2018 is best release that you're ever going to see, you need to buy it right away. But obviously, we'll have to wait to see it before we say that.

JASON DREW: And even though I work for Autodesk, it's a publicly traded company so there's things that I can't really say legally. But we cover what we can.

DAVID WOLFE: Yeah. So let's go ahead and get started. Hear from top troubleshooters on common issues. So when I think of top troubleshooter, I'm basically the guy that hits his head against the wall more times than anyone. So I'm just really stubborn about trying to figure things out. So there's no real glory there.

So we're going to look at some of the top tips, discover common solutions, ask your questions, and guidelines. We went through the introduction. I have a tendency to say all the things and then realize where I am in my speech so that's why I'm going through all the slides right now.

So there's introduction. So that's who we are, ECAD, Inc. video team. Some quick tips on where you can go for help. So the forums, there's a lot of people on the forums. I'm a big fan of getting help.

You talk to me, you talk to Jason Drew, you get one idea. You talk to someone else, you get another idea. So come together we can all get a lot of good ideas about how we're solving our problems.

And then, if you download the PowerPoint, there's going to be the links in there, so go back-- Did you guys know that all this information is online? Raise your hand if you did. OK. So all the class materials are online for all the classes. So go back, throughout the year, and see classes that you missed. But the links will be here.

So there's a PDF that we put together with the top questions and solutions from Autodesk. It's really comprehensive, going from P&ID through modeling and setting up your project structures in isometrics. Then there's also de-mystifying AutoCAD isometrics, which is more of a deep dive just into isometrics and some of the XML stuff that you get into.

So top tips. First of all, automatice line list report. So one of the hurdles that we have had for a long time is finding a way to generate what we pipers would consider a line list. Most of the time we use a product it gives us a list of all the line segments, or something like that. Well, that's not really a true line list, if you know what I mean.

So let me go ahead and let's do this. So let's get into a line list. Let me go ahead and start Report Creator. How many of you are familiar with the Report Creator? If you're not you need to spend more time in the Report Creator. It is one of my favorite aspects of Plant 3D because it is extremely flexible and you can do a lot of really fun stuff. And I just get really geeky about Report Creator stuff. So please, I apologize.

So I'm going to go to the report layout so we can take a look at what's happening behind the scenes. So the big hurdle is we have two classes one is the line groups class. And then that captures and stores all the information for the line segments that are related to the line groups. So it's really important that you get your tagging and things figured out for this. And we talk about that a little bit later.

But what this Report Creator, this particular report format lets us do is it takes all of those line segment information, it takes the equipment from and equipment to information, and applies it at the line group level so that you can get just a list of the line groups. But you also get the relevant equipment from and equipment to information.

So to demonstrate that I'll show you the preview of it while I cross my fingers. And there's a blog article-- and this happens every time, by the way, so you just hit Cancel and keep going. There's a blog article that covers this in depth.

It gives you, right here, you have the automatic P&ID line list download. So you can download that. And it's basically the report configuration that I'm showing you. And then there's some steps you do to configure a project. It goes through all the steps, shows you some option, and it goes through the basic stuff you do.

So the deal is, I wanted to make a report. Because we do set up for a lot of clients, I want to be able to make one report that I could try to work for all of our clients. So it has to be really flexible.

So I'm using parameters. Like here, we use some parameters and say, I can determine the order that the line tag appears just by putting in the column names here. So there's some really cool things that you can do.

And let's switch over. So the highlight is you have your line tag format. Like here's the from information that's combined, tk 1 and tk 1,003 and 1,004. So there's something you wouldn't get out of the normal line list report. So it combines that force.

And then also, if you look at the bottom right, you have the combination of the drawings that are related to that line group. So 1,001, 1a1 1,001 and 1a1 1,002. So things that-- You can get that information for free. It's in the database. it's just not in a good format for our Report Creator to use it unless you do some behind the scenes coding, which is what took place there.

And if you really want to geek about-- So there's a Scripts button, and you can use C#. And so, what I did in the background is wrote some scripts to save all that information and process it together. So there is that. The next thing. So that's a free download, you can go to that.

Next thing is a fabrication bill of material. So this is obviously going to be dependent on who you are and what you do. But some clients need to be able to generate a bill of material that doesn't group the items together. And one of the awesome things about AutoCAD isometrics is you have so much control over the grouping.

And let's go ahead and go back. So here's the itemized bill of material. So basically what we do is we created a database ID that shows up that we can use in isometrics. And we add it to the iso output. And then in the iso XML we have the aggregated list. The aggregated list is just a way to say this is your bill of material. This is how we're combining everything together to know when we need to get unique rows.

So we add the database ID so that we know that everything in the model has a unique ID. So then we say, if we group on that then we will get a unique row for each thing in our project. So I did that for all the items. And then you can scroll down and you get one row for every single item. Now obviously, if you look at the quantity row, one, it's kind of redundant but it works. And you get the output you need.

AUDIENCE: Can you subtract the shop material from the field material?

DAVID WOLFE: The question is, can you subtract the shop material from the field material? I don't know of a way to do that because when you display the shop and field items it totals them in separate lists. So there's no--

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: Yeah. So they basically, each list checks a different property and then filters based on that property. There's no comparison between the two. Good question.

AUDIENCE: [INAUDIBLE] can you export [INAUDIBLE] material, shop materials listed [INAUDIBLE]

DAVID WOLFE: Yes. You can do it separately.

AUDIENCE: Is that global material pretty much out of the box or do you have to test the lines that you get back [INAUDIBLE] export?

DAVID WOLFE: This? This is customized. But that's what this article is showing, that you can do it and the steps to do it. And the only reason I that bring it up is because you can do so much with the bill of materials. I'm not going to say you can do anything you want to but you can come really close. So there's a lot of power there.

The next thing, dynamic nozzles for equipment. So this is-- I'd better hurry, huh? So one of the other issues you have with equipment is that, for example, you can control the projection of the nozzle off the head because it is hard-coded on a bent nozzle. Last year or the previous year we discovered that if you put the word "custom" in the component designation property you can basically have in your properties list any-- let me see if I can hit this hyperlink.

So here's the illustration of the example. You pick your bent nozzle, and we want to be able to control the projection of the nozzle off the tank. So this is basically driven by being able to set the custom, the word "custom" in the component designation property in the catalog.

Once you do that you can control all of the dimensional information and make it just like a custom part. That's from the piping component. So in this blog post we provided-- I'm pretty sure I put the download in there. Yup.

So I updated the entire nozzle catalog so that the word "custom" is on all the nozzles. And so you can download this, replace your current one, and then you can have custom nozzle of any projection and length.

JASON DREW: And works for parts too.

DAVID WOLFE: It works for parts, it works for everything. We had a client ask the question, again, about doing it. I was like, let me look again. It had been a while since I'd looked at it, and tried it, and--

[INTERPOSING VOICES]

JASON DREW: [INAUDIBLE] the setting, there you go.

DAVID WOLFE: Yeah, I was really excited. So that's available, again, for download. And then, last thing is, we have a plugin, also called Fasttrack Plant. I'll just touch on this real quick. If you'd like a demo we also have more information in the store on our website about it. But it has a bunch of little features we put in to just kind of make life easier.

One of them is moving attributes. So by default, let me double-click to get model space. So by default these attributes are linked. It's really annoying because you have to create multiple invitations to move them around. So we made this OrientAttributes command, and I can do move, pick my attribute, and move it around. So that saves-- just little things like that that save some time.

We also did a spec-driven extension. So for example, I can come in here and tell my valve what kind of valve I want to have. And it looks at my 3D spec. And then, you can tell it to control and show the end types or not. You can also check to see which valves are out of spec. So let's see.

So for example, if I turn on Show out of spec valves, those vowels get flagged because they're not the right end type. And it looks back at my piping specs to see that. And then, you can also tell it to show end types or not.

One of the other features we have on the modeling side is a line list palette, just to make it easier to find and isolate lines. So I can come over here to Fasttrack 3D, pull my line group viewer. And let me close this. So this looks at all the lines in the model. And I can come in here, I can filter. If I wanted to filter I can type in here, or I can come in here and do Isolate.

And then you have options for how you want to isolate. And instead of trying to find it and browse to it you can go to Zoom. And you can also select from the palette. So these are just usability things. It just makes it easier when you're trying to find lines and select lines you have to go find the first component, find the last component, and select.

The retain ISO information, a lot of times, if you're trying to isolate a line you turn the layers off. You also just turned off the ISO information. So we can leave that on based on the line number that it's associated with, and you can still see it.

This also has the related models. So one of the other issues we run into is, let's say, you were running a line, 1,010, and you're running it model two. And then you go over to model 3 and you keep running the line 1,010. Then you go start a new line but you forget to change your line number. Well in that case, you go to run the ISO, you have two different lines because you ran it in two different places but you don't know where it is.

So what this does is it groups the line numbers by the drawing they're associated with so that you can see what line goes through which models. And so you just do this and then refresh the tree. And you didn't see that. [AUDIENCE LAUGHTER] Yeah, this is a beta test for 2020. [AUDIENCE LAUGHTER] So, troubleshooting.

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: Do what?

AUDIENCE: Get to send a report?

DAVID WOLFE: They're tired of hearing my reports. So line numbering. Real quick, before we get into other topics. Line numbering is probably one of the things we see wrong most often.

The issue is partly because of our nomenclature. When we talk about a line number we're talking about a line from pump to tank. But we're also talking about the unique numeric value that is part of our line numbering system. So because we confuse terms a little bit it's easy to get mixed up with what's going on.

So when we set up tags for a line numbering system we need to think of these in two ways. One of them is first of all, the line group tag. And I keep running back and you just stand here and talk.

So when we're talking line group tagging, there are two ways that we typically see like groups tagged. You have your line number value or you have your service and your line number. There's a few exceptions to that, but like 90% of that you see service and line number or your line number.

But what happens is, when we go see clients, or whatever like that, we'll walk in and see, look at their project set up, a lot of times you see in the line group tagging, they'll put the size, the service, the line number and the spec. That's incorrect because it gives you multiple values, multiple unique values because it includes the size. So you could have two-inch p 1,001. You could also have three-inch p 1,001. Well, your we data is wrong now because you have two different groups but they're both 1,001. So that's one thing you want to make sure you get right. And if you go through the tailoring AutoCAD P&ID Plant 3D it kind of explains that in a deeper sense.

The other thing you want to make sure you do is you get your tagging set up first. Don't change your tag format through the middle of a project mainly because, then you're going back and you're re-tagging everything manually. And that's a big pain. I'm just trying to save you a headache. So don't do that.

Along with the tagging, the way you need to understand how you display the tags. So the first way you display the tags in P&ID is you're using annotations on line segments. So that's where you put your size service-line numbering set up. It's on the annotation it's not in the line group tag.

The second way you do it, on the 3D model or on the orthos and on the isos, you would want to use calculated properties. And we have a blog post on that, setting that up. So those are just two, or I guess, three big tips to help you get started without-- Make sure you research these issues or check yourselves on your project set up before you go through these.

When you're done about troubleshooting we're looking at isolating the scope of issues. You're trying to figure out where your problems are occurring. And these are really general.

So you have your P&ID scope. And these are all in the handouts and documentation so I'll just go through them real quick. So if you're looking at your P&ID symbol issues you're going to try and figure out if it's in a drawing file, if it was in your project folder content, or the template, or your tool palettes.

Tool palettes basically just hold a reference to the name of the Symbol Style, so there's not really too many issues except in the configuration process. Tool palettes, which is AutoCAD. The templates in your drawings are really the only other places that you're going to have issues.

3D modeling, your issues are going to fall into a few categories. Your drawing your models, your project folder content, your piping specs and catalogs. So that's where you want to kind of break down where you're modeling issues are coming from, if they're coming from your specs, if they're coming from some project settings for the current model.

Isometrics. Oops, too fast. So there's a little more. These are a little bit harder to get into because you can have issues from your 3D model and your line, if you don't have property set correctly, like symbol keys or types, those could be wrong. You could have your isometric DWG holds information about the items that get placed in the model. Your ISO style can need tweaking, and things like that.

And then, orthos are a little simpler. You basically have your project styles, and then your 3D models and your ortho templates.

Then the database. How many of you like databases? Really? Come on guys. Can we please be more geeky?

So I don't know, I guess I started liking databases--

AUDIENCE: The first time you [INAUDIBLE]

DAVID WOLFE: --after-- no, no, no-- after I spent three weeks doing a manual takeoff on P&IDs. From that point on, I was like, there's got to be a better way to do this. And then I started learning about databases. And then it became much clearer about why I need a database and what the importance is.

So there's a lot of stuff going on in the database. Tagging is something that we can look at. Information that maybe duplicate information is where we look in the database, and things like that.

Project folders. So if you're having trouble with your project, your settings are going to be stored in project folder content. If you're having trouble with your isos, pretty much anything that you're going to see is going to be in your isometrics folder.

So if you have a problem with your P&IDs you can pretty much just send us a project folder and the P&ID folder. You don't need to send us the isometrics folder, you don't needs to send us an inspections folder. If you are having trouble with your isos we need a sample model, your iso styles, and maybe, if you've customized your symbol keys, maybe your isometrics folder.

But that's just some overview things. So let's go ahead and get in Q&A. Who's got a question? In the back.

AUDIENCE: On orthos, bolt quantities. It comes out there's a second quantity instead of each bolt, But it does not come out that way [INAUDIBLE]. Are you changing all the Report Creators? And the isometrics will come up as individual bolts, but I cannot find a way to make the orthos come up as individual bolts.

DAVID WOLFE: I agree. [AUDIENCE LAUGHTER]

AUDIENCE: [INAUDIBLE] you're going to fix it.

DAVID WOLFE: Not that I know of. We have very little control over ortho, the way it makes a bill of material. So you're generating isos and you're putting bill of materials on your orthos?

AUDIENCE: Generally no. If we have a small project then we will send out just an ortho.

[INTERPOSING VOICES]

AUDIENCE: Small. And then we mainly have corner [INAUDIBLE].

AUDIENCE: If you don't do iso then it will be a project bill of materials. So you're [INAUDIBLE]

AUDIENCE: I usually-- So honestly, the way I prefer to do it is, especially for the small projects, I'll do a bill of material through the Report Creator, export to Excel, and then link the table to the AutoCAD file, and bring it in a link to AutoCAD table, and then you don't have to worry about it.

AUDIENCE: But then your annotations--

DAVID WOLFE: Yeah, yeah. Well, I also did a plugin to fix that. That's kind or, yeah. So there's not there's not a good way around it. Yes?

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: No. But we do write plugins for people.

AUDIENCE: You just run an iso and draft a bill of material on the iso and piece it on the ortho. [INAUDIBLE]

DAVID WOLFE: Or you still have the issue of the annotation-- you still have the annotation issue.

AUDIENCE: I'll stick with orthos. How do you show insulation on an orthographic view?

JASON DREW: I had that question a few weeks ago. I couldn't get it to turn on and shut off. The installations were like, it goes outside the pipe, it's just sort of graphical. I don't think it's really physical. And I don't think they've ever really implemented that to show it in there. So it would have to be something new they would have to put into the product, unless Dave wrote something that makes it shut off.

AUDIENCE: Can we just place a 2D model--

DAVID WOLFE: I'm sorry.

AUDIENCE: Can we just place a 2D model [INAUDIBLE] I just don't understand why it doesn't show it as an important part of the process.

DAVID WOLFE: Point insulation display doesn't work.

JASON DREW: Pretty sure I turned that all the way up. Then I ran ortho again, it didn't really drop it into a layer. We've also tested going out to NWC files. If we can get it in there, but the ortho doesn't seem to pick it up. So it's been logged with the Plant team.

DAVID WOLFE: That reminds me, I was going to do a-- [INAUDIBLE] So first we have bolts in ortho [INAUDIBLE] Then you have insulation on orthos.

JASON DREW: Was it the quantities on the bolts, is that right? Yeah, the quantities.

AUDIENCE: [INAUDIBLE] grouping of the quantities. [INAUDIBLE] but on the isos it groups it.

[INTERPOSING VOICES]

DAVID WOLFE: Have you thought about putting-- have you thought about putting-- no, never mind. Dumb idea. Do you place a annotation, place the insulation as an annotation so it calls out the insulation thickness on ortho? Do you?

AUDIENCE: [INAUDIBLE] The insulation there on the specs

DAVID WOLFE: Part of the issue is people show insulation different ways. Very few people want it all over their drawings.

AUDIENCE: You want to be able to turn it on and off.

DAVID WOLFE: Good question. Next question? Yes.

AUDIENCE: Could you walk through [INAUDIBLE] how to make the transition from full SQL to [INAUDIBLE]

DAVID WOLFE: Well, you don't start easy do you?

JASON DREW: There's a whole paper for that, a whole white paper.

AUDIENCE: It's not that difficult.

DAVID WOLFE: Let me see, how to transition from-- So, are you talking about transitioning a single project, or just starting a project from scratch with SQL Server, or like the business workflow, or what are you looking for?

AUDIENCE: [INAUDIBLE] trying to keep a master project going. And then, every time we add additional custom parts or additional specs, you can look back, always taking that [INAUDIBLE] back into this master project where we're trying to create our projects from this master project template. And when we do decide to go to full SQL, is there a way to make sure we get all that information captured and move to full SQL Server so we don't have to go back?

DAVID WOLFE: It's virtually-- you don't really do anything different other than when you're creating your product you just choose SQL Server. The paths stay the same. You still-- how many of you use a network path for storing your specs? You don't use a project [INAUDIBLE]

AUDIENCE: We want to start doing that. We're actually on Vault. We're a little taking our time.

DAVID WOLFE: It works sort of the same way in Vault except for the fact that you can't use network path specs. All the specs involved are relative to your project.

JASON DREW: And in 2017 they've put it in there. 2017.1, it's now in project manager. It helped a little bit going to that. But I guess, first step is get it over SQL Servers. So you got to spin up SQL Server, migrate SQLite over to the SQL Server. And then that's going to be your master template project from that point out. And like you said, you could just pick that from the project setup wizard and-- I mean, any new project you can create, you can either create those on SQL Server or not, or SQLite, you can go either way. You're picking a template, right?

DAVID WOLFE: I mean, I usually keep my templates in SQLite and just create the new projects in SQL Server because you don't really need the database structure at all.

AUDIENCE: Can you use a Vault?

DAVID WOLFE: Vault's a different animal. So it's kind of a larger discussion than we can do in this class.

AUDIENCE: Is there consent of the [INAUDIBLE] data? Is there [INAUDIBLE] of the data?

AUDIENCE: [INAUDIBLE] data that [INAUDIBLE] the server.

AUDIENCE: What [INAUDIBLE] What version of Vault are we using?

AUDIENCE: Apparently 2014.

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: So you definitely want to be on the later releases. So when you're using Vault--

AUDIENCE: I'm actually running [INAUDIBLE] completely because I'm not able to use 2014 Vault. 2017 [INAUDIBLE] So I'm not running anything but Vault besides PDFs that convert [INAUDIBLE] eventually are able to use 2017 Vault after that.

DAVID WOLFE: So you can create a project template that resides in Vault so that you have template folders with the Vault access permissions and all that other stuff, which you have to do that separately, obviously, from your template on your network. But the process is still the same. You go start a new project, go through the wizard, just say it's with Vault, and then it's going to store the template up there.

So there's not really a lot of behind the scenes configuration as far as the database goes, for saying this links to here or whatever. The only time you get into issues, really, is if you change database names, where are you trying to move a project from SQLite to SQL Server. And then there's the utility you need to use. But again, it is still not complex. You just have to know where to go.

I'm pretty sure there's white papers on migrating from SQLite--

JASON DREW: Yeah. There's a whole white paper on the whole process of setting up a new SQL Server with SQL Server Express, which is free. And you can load it on there and then it tells you how to go and use the utility to migrate it up. It helps to have a database admin in-house. But if you don't, you can bring somebody in to help you go through that and make sure everything's transferred properly from SQLite and is in there.

AUDIENCE: [INAUDIBLE] its own server?

JASON DREW: Well, yeah. Usually you would have a dedicated SQL Server.

AUDIENCE: AutoCAD Plant 3D?

JASON DREW: Yeah. You could run it on--

AUDIENCE: [INAUDIBLE] could Vault?

JASON DREW: And that's going to have a SQL Server on it too. So you can put projects in there. I've seen people do that.

DAVID WOLFE: It's not like it's going to work. The issue is how many people are you throwing at it? SQL Server is really robust, thousands of people can use a SQL Server. Microsoft sets this up to run huge things. The issue is, from an IT perspective, they're going to say, best practice is always to separate the two because then you're not sharing resources between two different products. So that's why we'd would say separate SQL Servers.

AUDIENCE: So separate Vault, separate Plant 3Ds.

DAVID WOLFE: Yup Just divvying up the workload.

AUDIENCE: If it means anything, I've gone back and forth [INAUDIBLE] You can [INAUDIBLE]

AUDIENCE: If this is Vault it will never, it will never [INAUDIBLE]

DAVID WOLFE: Yeah. So the Plant database stays separate from the Vault database the entire time. So you have your Plant data and then they are always caching the data locally and then drawing a file. So if something happens to be database, move it from the project, add it back, and you have the data back in the database. So virtually, the only time that I ever see data loss is if something's crashing in the middle of a save, or something like that.

JASON DREW: Or if somebody's in Vault messing with projects they shouldn't be seeing. You have to watch the permissions there. But then, that's pretty straightforward.

AUDIENCE: So you'd say, set up the SQL Server, dedicate it for Plant 3D. And I'm going to go in, create your project, and choose the SQL Server, and then you select that server that you've dedicated for [INAUDIBLE]

DAVID WOLFE: That just goes right through the doc wizard.

[INTERPOSING VOICES]

AUDIENCE: After you're done.

DAVID WOLFE: So in the process, the new project wizard says, do you want to use Vault or not? And so, you pick your Vault then, you also pick your database details as well.

AUDIENCE: It also has a spot too where it says copy [INAUDIBLE] the project settings from an existing project. So if you just tap that for whatever, whether it's a SQLite or [INAUDIBLE] We actually did the same thing, where we had a template and we were unable to purge classes so we had a whole SQL Server set up not knowing that the template probably didn't need to be a full SQL instance.

We recreated the whole project, the template project, into a SQLite. Just been running with that ever since. And so, every project going forward that's utilizing this template as the settings are structured, that's going to be a full SQL project going forward. [INAUDIBLE] template just resides as just a SQLite, not actually utilizes SQL Server.

DAVID WOLFE: Very good. Next question. Oh, never mind. Anyone else?

AUDIENCE: One of our most costly mistakes right now has to do with dimension continuation. And, dimension continuation, as in XML setting for the iso config file that says that the dimension line is going to go past the weld and the dimension of the next page. Seems to work fine on Tees. It doesn't seem to work fine on stoppable 90s and a variety of other fittings. Wondering if there's a filter or some other setting to get that thing to work right?

What we've had issues with is the designer will or the detailer will one, not drag that dimension and manual changes, like it's supposed to. So then the shop will read that dimension as the center, and the center dimension [INAUDIBLE] incorrectly. We've had situations where they did drag the dimension from wherever it decided the dimension [INAUDIBLE]. They drug it to the continuation and then didn't manually change the dimensions or the correct dimensions. So we had pipe valves with the wrong dimension. So that has been a very big source of pain for us.

DAVID WOLFE: What's wrong about the dimension on the elbows?

AUDIENCE: It just doesn't work [INAUDIBLE] dimension for the continuation of an elbow. It'll do it to a Tee. It just [INAUDIBLE]

DAVID WOLFE: Is it still trying to go? Is it trying to go to the elbow and just not working?

AUDIENCE: [INAUDIBLE] it will. I don't know.

AUDIENCE: [INAUDIBLE]

AUDIENCE: Yeah. [INAUDIBLE]

AUDIENCE: [INAUDIBLE] positioned correctly it just doesn't go to the [INAUDIBLE]

AUDIENCE: We want all of our dimensions to be center to center, and then, all of a sudden, you get this dimension that goes to an edge.

DAVID WOLFE: That's one of those I'll have to take a look at.

AUDIENCE: It included a list. Yes. All things. It works for Tees. That's it. It doesn't [INAUDIBLE] for the user or a stoppable 90, or a [INAUDIBLE], or an original, whatever. There's a lot of different things that it doesn't work with. Just wondering if that's an XML setting or is that something that's coded and it's not going to run?

JASON DREW: Are you using Plant 2016?

AUDIENCE: Yes, and '17.

JASON DREW: And do you see it on both?

AUDIENCE: Yes. I actually just started with '17 [INAUDIBLE] And then I went to--

JASON DREW: So it could be something they need to make a code change in to fix. So I don't know of any workarounds for that one.

DAVID WOLFE: Yeah, we'll have to take a look. Did I spell your name right?

AUDIENCE: Yes sir.

DAVID WOLFE: All right.

AUDIENCE: Do you have any plans for exporting to IFC?

DAVID WOLFE: The question was, are there any plans for exportng to IFC? Have you heard anything?

JASON DREW: I haven't from in-house [INAUDIBLE] Yeah.

AUDIENCE: [INAUDIBLE]

JASON DREW: What's that?

DAVID WOLFE: We have no-- We can neither confirm nor deny reports of exporting to IFC.

JASON DREW: I'm pretty sure it's on the Plant Idea Station as an idea to vote on to have that in there as a future feature.

DAVID WOLFE: Do you know where the Idea Station is for Plant? Are you familiar with that?

AUDIENCE: I didn't the hear the [INAUDIBLE]

DAVID WOLFE: Are you familiar with the Plant Idea Station?

JASON DREW: That's like part of the communities, Autodesk communities.

DAVID WOLFE: So this is one of the biggest ways that Autodesk knows what's important to you guys. They're tired of me voting up every single idea. But what you can do is go here and kind of take a gander through the list and vote up what's important to you. And then they rank those, and sort those, and go through and see what features are important. And they fix them various times. Trying to remember the last--

There's a whole list of ideas. You can do a search for IFC and vote it up. Yes?

AUDIENCE: Is there a way to import a line list from an Excel spreadsheet to populate the P&ID [INAUDIBLE]?

DAVID WOLFE: No.

[INTERPOSING VOICES]

DAVID WOLFE: So the difficulty is-- The question was, is there a way to import a line list from an Excel spreadsheet to populate a list of line numbers? On the 3D side, you care about the most, I assume?

The issue is, well, so no, the issue is every-- I mean, we could do that. We could create a-- I could do it with plugin but--

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: Do what?

AUDIENCE: Properties would constantly be changing based on who you're working with or who the general contractor is. [INAUDIBLE]

DAVID WOLFE: He's asking mainly just to be able to prefill instead of having people type out line numbers.

AUDIENCE: [INAUDIBLE] we're always working in a [INAUDIBLE] But it changes based on the facility you were working in. If somebody has a, like you remarked earlier, the two-inch or three-inch Tee you want are 101, that would change your [INAUDIBLE]. You won't always have the same problem.

DAVID WOLFE: Right, right.

AUDIENCE: [INAUDIBLE] descriptions?

DAVID WOLFE: Yeah. There's no way to do it right now. We could add it as a plugin feature. Huh?

AUDIENCE: I think that it could be possible.

DAVID WOLFE: I'd have to play with it. The issue would be if the project got audited it might clear out the line group table on the P&ID side. And then it wouldn't have the information [INAUDIBLE]. I might be able to look at--

JASON DREW: Would you use the external database reference to-- I guess you would have set up a lot of fields to do that.

DAVID WOLFE: I don't know. Because it does expect an AutoCAD object for the line items and the P&IDs in order to preserve them. So

AUDIENCE: [INAUDIBLE] plugin [INAUDIBLE] You did fail to see what that--

DAVID WOLFE: But all of those items listed in the data manager are associated directly with an object in drawing file. So there is no ghost entities or anything like that.

AUDIENCE: Well, they are associated with the 3D drawing file, the [INAUDIBLE]

DAVID WOLFE: No, it's either in the 3D drawing file or it's in a P&ID. So not at this time. The middle of the three people raising their hands. Blue shirt. Yes.

AUDIENCE: When we're [INAUDIBLE] creates a [INAUDIBLE] layer for [INAUDIBLE] And it used to be that [INAUDIBLE] I'm using '16. I don't think it's fixed in '17, but I cannot purge the [INAUDIBLE]

JASON DREW: [INAUDIBLE] into that so far.

DAVID WOLFE: I know I've run into the layers. I've run in to being able to purge it. So the question was, when you create a line number it creates two layers, one for the line number itself and one to line number underscore fasteners after it. And so they want to be able to purge a layer. Do you move with the fasteners to the line number layer?

AUDIENCE: No.

DAVID WOLFE: Why are you trying to purge it?

AUDIENCE: Just to tidy up the layer manager

DAVID WOLFE: There should be objects on those fastener layers. Because-- so what it does when you connect a pipe--

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: Pardon me.

AUDIENCE: It is all [INAUDIBLE]

DAVID WOLFE: Right. But when you connect a pipe and an elbow there is a weld. And there's a connector object that's the parent of that weld. That connector is actually on the like 1,001 underscore fastener layer. So that's why you can't purge it.

AUDIENCE: In 2013 you could.

DAVID WOLFE: I'm sorry.

JASON DREW: They may have fixed something in '13 and that's the way it works now. And then before it would just wipe it out.

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: As long as there is an object on the layers AutoCAD isn't going to let you delete it. Sorry. Next, in the back.

AUDIENCE: I was [INAUDIBLE] in forming the line numbers. We've created a [INAUDIBLE] custom new in the data manager for the line number groups in 3D. While we can't populate new line numbers, we can export to Excel, add additional information and import back in, and these will change the line numbers [INAUDIBLE] So as long as you just gave it a generic one, [INAUDIBLE] export it out [INAUDIBLE] Excel and import back in, that works.

DAVID WOLFE: Right. So what he's on about is custom views. So you can create drawing custom views or project custom views. Before 2016 there was a bug so that these never actually displayed on the 3D side. But in 2016 and later, when you include the line group information it will list the custom view for that.

So, this will be the example of-- I created a custom view called line groups. And then you can go import and export to and from Excel. What I would do is I'd export to Excel and then take a look because the sheet names at the bottom-- so the sheet name has to match. But then as long as you get that and then you get the column numbers, like the cap tag column where the P-- You're not going have the P&PID.

So real quick, an aside.

AUDIENCE: Use export first [INAUDIBLE]

DAVID WOLFE: In his case, he has a prefilled Excel spreadsheet. It's not going to have the P&PID in it. So you have to do a custom import and export to tell it which column to use as a tag, basically. So that--

[INTERPOSING VOICES]

AUDIENCE: P&PID in the Excel spreadsheet?

DAVID WOLFE: You don't have to.

AUDIENCE: It sounds like if you were to have that prefilled Excel sheet, export out of here, [INAUDIBLE] correct it will just transfer the data to a prefilled sheet so the export--

DAVID WOLFE: But you don't need to. If you do this and set up a custom export you can bring information in from an Excel spreadsheet. So what you're seeing here is you're seeing your line group on the left and your property list on the right. And so, right now the P&PID is checked as the unique ID up at the top, UID.

Well, that's not going to be the case in your spreadsheet. So you do something like check the tag, or you might have a different field that shows your entire line number [INAUDIBLE]. So you would check that and then you could say, you would just type in the column name.

What it expects is the first row of your Excel spreadsheet to have the column headers. So you make those match and then it's going to import those to the Plant 3D properties. So once you have-- Once you tag a line then you can import the data.

AUDIENCE: Is there something on the line that wants to do this? [INAUDIBLE]

DAVID WOLFE: I think so. I'll make a note to post about it.

AUDIENCE: Thank you.

DAVID WOLFE: Next question.

AUDIENCE: Have you or anybody else had any trouble with Plant 3D locking up for about 10 seconds when you hover over a pipe support?

DAVID WOLFE: No, never. [AUDIENCE LAUGHTER]

AUDIENCE: We're having that issue and it's slowing down progress.

JASON DREW: You're running on SQL Server and network's OK?

AUDIENCE: We're not running on SQL Server.

JASON DREW: So it is SQLite out of the box. I have seen where latency across the network, if you hover over something, it's trying to poll the database to pull up the tool tips information. It could cause something like that. Do you see it if you have a new project just sitting on your desktop or local? And is it fast whenever you do it that way?

AUDIENCE: Honestly, I haven't tried it.

JASON DREW: Maybe try that and see. If it's faster when it's on your desktop, it's slow when you're pulling it off your network connection, it's probably something going on there because it should be pretty quick. I can't thing of anything else that would slow that down.

DAVID WOLFE: It's probably something with the tool tips generating [INAUDIBLE] Does it happen with anything other than supports?

AUDIENCE: No. [INAUDIBLE] catalogs. In fact, everything's on the network [INAUDIBLE]

DAVID WOLFE: Wow, you found a weird one. Good job. Hovering over supports makes it 10 second later--

JASON DREW: It's a tool tip. We'll pause. Just one second.

DAVID WOLFE: All right. Next question.

AUDIENCE: In the tag line properties is there a way in your configurations, can you guys add another find command [INAUDIBLE] configurations. [INAUDIBLE]

DAVID WOLFE: For classes?

AUDIENCE: Yes.

DAVID WOLFE: So the question was, we need a way to find classes and class structure in project set up. That is true. Yes we do.

AUDIENCE: Can you find through the XML files [INAUDIBLE]

DAVID WOLFE: Yes you could. But the XML for the class structure is really convoluted. So it makes my eyes go cross-eyed. I go cross-eyed when I'm looking at it. Yes.

AUDIENCE: [INAUDIBLE] and you close out, open back up, and add [INAUDIBLE]

JASON DREW: So that's after you-- Not even like update in ortho view or anything like that?

AUDIENCE: Just an ortho in a lay out. You do an ortho view, you [INAUDIBLE], annotate [INAUDIBLE] the tag [INAUDIBLE]. And you close that out, open back up, and there's a--

JASON DREW: That sounds familiar.

AUDIENCE: So we have multiple layouts under one ortho control.

JASON DREW: What version of Plant are you running?

AUDIENCE: I've tried it in '15, '16, and '17. Same thing.

JASON DREW: I have seen with dynamic blocks, it can kind of throw things off. Did you have any specialized annotations that you use, or is it all out of the box?

AUDIENCE: [INAUDIBLE]

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: Oh, Carlos. Come on man.

JASON DREW: That sounds familiar but--

AUDIENCE: I can eliminate layout back to one or two layouts per drawing, and that issue will go away. You get above about six layouts per ortho drawing and you start having [INAUDIBLE]

JASON DREW: I was going to ask Quinten. He snuck out. He may have ran into that before. We could check into that because it sounds familiar. But it could be a limitation with the way it's working with those layout tabs. And if there's more than one it's getting confused.

AUDIENCE: We have also had to-- It's almost like a ghost image, where you bring in that ortho in in a layout. If you do a different-- We're doing some as-builts for a modeling [INAUDIBLE], and if you bring in a different-- a section of that same line segment with a different view, it will pop up instantaneously over here in this layout. When you refresh, and it will go away.

DAVID WOLFE: Wow.

AUDIENCE: [INAUDIBLE] essentially is [INAUDIBLE]

[AUDIENCE LAUGHTER]

DAVID WOLFE: How are you handling your xrefs? How big are your drawing file sizes? Do you know?

AUDIENCE: I don't know but [INAUDIBLE]

DAVID WOLFE: You use a lot of xrefs? Is it possible that someone might be inadvertently moving an xref?

AUDIENCE: No. There's only two of us working on this.

DAVID WOLFE: I know you're perfect, but I'm pretty sure I've caught myself inadvertently moving xrefs before. I guess, for lack of anything else I can think of, maybe try and make sure the xrefs are at zero, zero.

JASON DREW: There have been some issues where you've got multiple people working and they're working on the project drawings, you're trying to generate orthos, and the ortho you retain is actually trying to lock those files. And they just fixed that. I think that's coming out the next whenever update they do. But that was a problem for a while. You're always going to have people working on the drawings where you are trying to run the orthos throughtout the day. Developers recognize that and put a fix in for it.

AUDIENCE: We were having spooling with PCFs from the fabrication software. Is there a tolerance setting anywhere in [? [INAUDIBLE] ?]

DAVID WOLFE: Yes. So the question is, they do spooling and they need to see if there's tolerance settings. They added those in 2016. And there is some stuff that you need to enable in the XML. But basically, in the XML you can give it the tolerance that you want.

AUDIENCE: Are you talking about weld caps?

AUDIENCE: [INAUDIBLE] fittings.

AUDIENCE: Just PFs between reading out the tolerances at 0.0001.

AUDIENCE: [INAUDIBLE] when it's easiest to disconnect [INAUDIBLE]

AUDIENCE: It's more [INAUDIBLE] spool [INAUDIBLE]

DAVID WOLFE: So this is where you would set the offset tolerance. And this is in the default connectors config, that XML. But you can go through and set the offset tolerance. And then you would have to reconnect anything that's existing. But then in the future, trying to connect anything, it would see it to make a connection even if it's within that distance.

JASON DREW: I think the slope tolerance is degrees and the offsets in decimal inches or something. Because if you go too far it won't let you do anything.

DAVID WOLFE: That's weird. Definitely tested it but in 2016 and above it will recognize a tolerance.

AUDIENCE: I'm also seeing [INAUDIBLE] split into spools based on their length. And on their [INAUDIBLE] fit in this spool set up to a false spool number or volume and stuff. It doesn't seem to obey those rules in [INAUDIBLE].

JASON DREW: Is that with the PCF side out of the fabrication?

AUDIENCE: Yes.

JASON DREW: It can be some of the way fabrication creates its PCFs because Plant 3D, when you set a boundary, like the maximum for a spool, it's going to break it up on its own. But coming from fabrication I'm not sure how they do theirs.

DAVID WOLFE: Do you have this checked at that the top, place maximum field welds?

AUDIENCE: No. We ran tests, we uncheck those two, and [INAUDIBLE] to the spool name for max out those numbers. It still [INAUDIBLE]

DAVID WOLFE: I'd have to take a look. I don't--

JASON DREW: And you said it's on 2016?

AUDIENCE: And '17.

JASON DREW: Oh, and '17. Because I know there were some fixes around the spool sizing that was added recently. But we can check on-- I can check on that one. Follow up.

DAVID WOLFE: Let me make a note. Is it every 20 feet?

AUDIENCE: It's about 20 feet.

DAVID WOLFE: Like 19 feet or--

AUDIENCE: It would split somewhere around 20 feet and then we would make the spool 5 feet long [INAUDIBLE]

JASON DREW: I guess you could note that those are from Fabrication CADmep and not Plant PCFs. Shouldn't matter--

DAVID WOLFE: Do you know what software is generating the PCF?

AUDIENCE: [INAUDIBLE] it's probably.

AUDIENCE: Fabrication CADmep.

DAVID WOLFE: Hi, how are you?

[AUDIENCE LAUGHER]

AUDIENCE: Behind GNC.

DAVID WOLFE: Dark jacket.

AUDIENCE: So we upgraded to Vault 2016 earlier this year, and it did help us get rid of some of our issues we were having with Plant 3D. What's the future? Should we keep upgrading?

DAVID WOLFE: Oh, you mean like every year?

AUDIENCE: Because I think last year somebody gave us, talked about-- I don't want to be out of line but 360 or something like that. I am wrong by saying that?

JASON DREW: Oh, so Project Calgary would be beyond Vault, if you want to start getting into the clouds. It just came out, public beta, the other day. So you can go out and sign up for that.

I'm trying to think where posted that publicly. But it's out there now on the beta site. If you go to the beta site and sign it's one of the projects you can join and you can download.

It'll be a special build of Plant 3D. You could probably install it on a separate machine or something, but it'll be like 2017.1. You can go in there and either take an existing project, push it up into the cloud and into BIM 360 Team and then invite people to it.

And what it's going to do is, sort of like a Vault project, where you work in local. And then when you save it's going to synchronize the drawing file up to the cloud. And it's going to synchronize the database information.

So far, it works pretty good for even people working worldwide. You don't have to really mess the whole Vault infrastructure. This takes care of that.

AUDIENCE: Does it [INAUDIBLE] Vault solution?

DAVID WOLFE: You obviously want to give the Project Calgary time to mature but I'm going to say it's going to be easier to set up and run and maintain than Vault will be.

AUDIENCE: How do you feel about Vault?

DAVID WOLFE: Next question.

[AUDIENCE LAUGHTER]

AUDIENCE: I guess that's what my point is, is we're a small firm but it seems like we have issue after issue. It doesn't seem like we can do a project without having some kind of prevalent issue. And my 3D administrator always convinces me that it's the user. And it's really hard for me to believe that 20 users are always messing up [INAUDIBLE]

DAVID WOLFE: It is hard.

AUDIENCE: It's just that workflow that they have to do, and if they don't dot that one I the P&I does crash. We're talking about 13 P&IDs on a project, we're talking about maybe 50 lines. We're not huge at all. And I would say, out of the 23 [INAUDIBLE] projects we have maybe two of them did not have the [INAUDIBLE]

DAVID WOLFE: Are you working in just one office?

AUDIENCE: We were working in two offices but using Vault.

JASON DREW: The problem started with Vault. It was OK before, or-- Did the problem start when you switched to Vault? Was it OK before?

AUDIENCE: It's Vault. It's Vault. We're on the servers. We're on a server that's horrible because of the connection speed was just-- had had it's own problems. So then we were convinced to go and put Plant 3D [INAUDIBLE] and we did. And then we were told, well, you got to go to 2016, and we did. And knock on wood now, because the one or two projects that we had [INAUDIBLE] 2016 seem to have--

DAVID WOLFE: 2016 Was a big improvement. I'm not going to say it's easy.

JASON DREW: There's dos and don'ts with it, I can certainly say. And you want to be careful with who you let into the Vault. Going into the Vault client, is if somebody goes there and messes with some of the files-- Again, if you delete a file physically out of the Vault for a planned project, that's it. And you have to go back and restore it all. It's--

AUDIENCE: [INAUDIBLE] have that [INAUDIBLE] then the administrator has to rebuild everything.

DAVID WOLFE: So on that one, if you know which file they deleted, if you can just get the Vault to put the file back and undelete it, then you're OK.

JASON DREW: In theory. Because if you get the--

DAVID WOLFE: I think I've checked a file back into Vault in the same spot. No, because Plant stores the ID now in the Vault. That changed.

JASON DREW: So the vault master database doesn't know where the Plant one is. And it's-- yeah.

DAVID WOLFE: Yeah. The people getting the client, honestly, people getting in the client has been the biggest issue that I've seen, where it just kills people. If you can just keep it with using the project manager it can be OK.

JASON DREW: Yeah. One person that to be in there knows what they're doing, and the rest just--

AUDIENCE: Start using permissions so that people can know. Most people cannot accept the [INAUDIBLE] and the pen user can check out.

DAVID WOLFE: Yeah.

AUDIENCE: Can I just ask a question of the group on this? We're getting started [INAUDIBLE] we want to get some sample projects and we have [INAUDIBLE]. It's working well. We have [INAUDIBLE]

DAVID WOLFE: Multiple location.

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: Pretty much multiple locations is if you have two offices--

AUDIENCE: [INAUDIBLE]

DAVID WOLFE: It depends on the distance, the latency.

AUDIENCE: Yeah, ours is latency.

AUDIENCE: The users is complaining about how long it would take for them. 10 seconds would have been a dream for some days. [INAUDIBLE] Vault. If you work them over on the computers, and that just completely went away. But then there's other things that Vault-- you have to have a very good workflow and make sure that everybody in both offices are not going rogue, that they're all working off of that workflow. [INAUDIBLE] definitely [INAUDIBLE]

DAVID WOLFE: We have a couple of clients using Vault well. And we don't get many calls from them. We have a client that refuses to listen to us and does everything that we we tell him not to do. And they're having a huge trouble adopting Plant in 3D because they won't stay out of the Vault client, and won't keep the right people out of the Vault client.

I apologize. The time has gotten away. Class is going to 4:00, right? I think. Where's my phone?

So, fill out your class survey if you can and go to AU mobile app. You can go by the Answer Bar. You can go to our website videoteam.com and contact us, get on the forums. And we're here to help you. So thank you guys.

AUDIENCE: Thank you David. [INAUDIBLE]

[APPLAUSE]

______
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We use Dynatrace to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Dynatrace Privacy Policy
Khoros
We use Khoros to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Khoros Privacy Policy
Launch Darkly
We use Launch Darkly to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Launch Darkly Privacy Policy
New Relic
We use New Relic to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. New Relic Privacy Policy
Salesforce Live Agent
We use Salesforce Live Agent to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Salesforce Live Agent Privacy Policy
Wistia
We use Wistia to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Wistia Privacy Policy
Tealium
We use Tealium to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Tealium Privacy Policy
Upsellit
We use Upsellit to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Upsellit Privacy Policy
CJ Affiliates
We use CJ Affiliates to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. CJ Affiliates Privacy Policy
Commission Factory
We use Commission Factory to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Commission Factory Privacy Policy
Google Analytics (Strictly Necessary)
We use Google Analytics (Strictly Necessary) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Strictly Necessary) Privacy Policy
Typepad Stats
We use Typepad Stats to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. Typepad Stats Privacy Policy
Geo Targetly
We use Geo Targetly to direct website visitors to the most appropriate web page and/or serve tailored content based on their location. Geo Targetly uses the IP address of a website visitor to determine the approximate location of the visitor’s device. This helps ensure that the visitor views content in their (most likely) local language.Geo Targetly Privacy Policy
SpeedCurve
We use SpeedCurve to monitor and measure the performance of your website experience by measuring web page load times as well as the responsiveness of subsequent elements such as images, scripts, and text.SpeedCurve Privacy Policy
Qualified
Qualified is the Autodesk Live Chat agent platform. This platform provides services to allow our customers to communicate in real-time with Autodesk support. We may collect unique ID for specific browser sessions during a chat. Qualified Privacy Policy

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Improve your experience – allows us to show you what is relevant to you

Google Optimize
We use Google Optimize to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Google Optimize Privacy Policy
ClickTale
We use ClickTale to better understand where you may encounter difficulties with our sites. We use session recording to help us see how you interact with our sites, including any elements on our pages. Your Personally Identifiable Information is masked and is not collected. ClickTale Privacy Policy
OneSignal
We use OneSignal to deploy digital advertising on sites supported by OneSignal. Ads are based on both OneSignal data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that OneSignal has collected from you. We use the data that we provide to OneSignal to better customize your digital advertising experience and present you with more relevant ads. OneSignal Privacy Policy
Optimizely
We use Optimizely to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Optimizely Privacy Policy
Amplitude
We use Amplitude to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Amplitude Privacy Policy
Snowplow
We use Snowplow to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Snowplow Privacy Policy
UserVoice
We use UserVoice to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. UserVoice Privacy Policy
Clearbit
Clearbit allows real-time data enrichment to provide a personalized and relevant experience to our customers. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID.Clearbit Privacy Policy
YouTube
YouTube is a video sharing platform which allows users to view and share embedded videos on our websites. YouTube provides viewership metrics on video performance. YouTube Privacy Policy

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Customize your advertising – permits us to offer targeted advertising to you

Adobe Analytics
We use Adobe Analytics to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Adobe Analytics Privacy Policy
Google Analytics (Web Analytics)
We use Google Analytics (Web Analytics) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Web Analytics) Privacy Policy
AdWords
We use AdWords to deploy digital advertising on sites supported by AdWords. Ads are based on both AdWords data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AdWords has collected from you. We use the data that we provide to AdWords to better customize your digital advertising experience and present you with more relevant ads. AdWords Privacy Policy
Marketo
We use Marketo to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. We may combine this data with data collected from other sources to offer you improved sales or customer service experiences, as well as more relevant content based on advanced analytics processing. Marketo Privacy Policy
Doubleclick
We use Doubleclick to deploy digital advertising on sites supported by Doubleclick. Ads are based on both Doubleclick data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Doubleclick has collected from you. We use the data that we provide to Doubleclick to better customize your digital advertising experience and present you with more relevant ads. Doubleclick Privacy Policy
HubSpot
We use HubSpot to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. HubSpot Privacy Policy
Twitter
We use Twitter to deploy digital advertising on sites supported by Twitter. Ads are based on both Twitter data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Twitter has collected from you. We use the data that we provide to Twitter to better customize your digital advertising experience and present you with more relevant ads. Twitter Privacy Policy
Facebook
We use Facebook to deploy digital advertising on sites supported by Facebook. Ads are based on both Facebook data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Facebook has collected from you. We use the data that we provide to Facebook to better customize your digital advertising experience and present you with more relevant ads. Facebook Privacy Policy
LinkedIn
We use LinkedIn to deploy digital advertising on sites supported by LinkedIn. Ads are based on both LinkedIn data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that LinkedIn has collected from you. We use the data that we provide to LinkedIn to better customize your digital advertising experience and present you with more relevant ads. LinkedIn Privacy Policy
Yahoo! Japan
We use Yahoo! Japan to deploy digital advertising on sites supported by Yahoo! Japan. Ads are based on both Yahoo! Japan data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Yahoo! Japan has collected from you. We use the data that we provide to Yahoo! Japan to better customize your digital advertising experience and present you with more relevant ads. Yahoo! Japan Privacy Policy
Naver
We use Naver to deploy digital advertising on sites supported by Naver. Ads are based on both Naver data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Naver has collected from you. We use the data that we provide to Naver to better customize your digital advertising experience and present you with more relevant ads. Naver Privacy Policy
Quantcast
We use Quantcast to deploy digital advertising on sites supported by Quantcast. Ads are based on both Quantcast data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Quantcast has collected from you. We use the data that we provide to Quantcast to better customize your digital advertising experience and present you with more relevant ads. Quantcast Privacy Policy
Call Tracking
We use Call Tracking to provide customized phone numbers for our campaigns. This gives you faster access to our agents and helps us more accurately evaluate our performance. We may collect data about your behavior on our sites based on the phone number provided. Call Tracking Privacy Policy
Wunderkind
We use Wunderkind to deploy digital advertising on sites supported by Wunderkind. Ads are based on both Wunderkind data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Wunderkind has collected from you. We use the data that we provide to Wunderkind to better customize your digital advertising experience and present you with more relevant ads. Wunderkind Privacy Policy
ADC Media
We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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