Description
Key Learnings
- Discover how DLR Group established the foundation for a skills inventory and training optimization program.
- Learn how to gain an accurate understanding of available resources for specific projects within your business.
- Develop an overall L&D program that positively impacts employee satisfaction & the costs associated with software & training.
Speakers
- MFMary ForbesMary has been part of the Eagle Point Software team since 2018. As a Customer Success Manager, her primary responsibilities revolve around leading and supporting customer implementations of Pinnacle Series, with a focus on driving adoption and usage among enterprise-sized accounts. Mary has more than 20 years of experience in project management and driving process improvements, including software implementations. She received her bachelor’s degree from Loras College, and her MBA from the University of Dubuque
- KKKyle KlapatauskasAfter having spent several years in education, at both the secondary and post-secondary levels, I transitioned to the role of Customer Success Manager in the AEC+M industry and have thoroughly enjoyed strategizing with clients. I have had the pleasure to work at Eagle Point Software since 2022 where I have had the opportunity to work with my clients to provide value while assisting them with their learning initiatives and needs.
- TRTammy RicoTammy, a seasoned professional with 17 years of experience in the construction industry, is passionate about driving learning and development initiatives. She specializes in creating effective training programs, mentoring teams, and fostering a culture of continuous improvement. As a valued member of DLR Group, an integrated design firm, Tammy contributes to the firm's success by empowering employees to reach their full potential. Beyond her professional role, Tammy is actively involved in the industry community, serving as the National Treasurer for the National Association of Women in Construction. Her commitment to advancing women in construction and her passion for fostering a collaborative and inclusive industry environment are evident in her leadership and contributions.