Effective: January 1, 2025
Effective: January 1, 2025
This Children’s Privacy Statement supplements the Autodesk Privacy Statement. It provides specific information about how we process children’s and students’ personal data, and it applies to:
(1) users of Tinkercad regardless of age; and
(2) individuals enrolled at a primary, secondary, or other educational institution (the “Education Provider”) who use our products or cloud-based services offered in a K-12 educational setting pursuant to a signed data privacy agreement with Education Providers (“Student Applications”), as described in the “Education and FERPA” section below.
We consider an individual to be a child for the purposes of this Children’s Privacy Statement if applicable law limits the processing of the individual’s personal data because the individual is under a certain age (for example, under age 13 pursuant to the U.S. Children’s Online Privacy Protection Act (“COPPA”)).
For purposes of this Children’s Privacy Statement, a student refers to any individual who uses a Student Application.
U.S. visitors: For more information about the Children’s Online Privacy Protection Act and general tips about protecting children’s online privacy, please visit OnGuard Online.
Most Autodesk websites, products and services (“applications”) are primarily designed for adults. We refer to applications designed for adults as “general interest applications.” We do not knowingly collect personal data from children in connection with general interest applications. Certain Autodesk applications are appropriate for and are intended for use by children. We refer to these applications as “Children’s applications.” At this time, Tinkercad is Autodesk’s only Children’s application. Note that a Children’s application may also be a Student Application, if it meets the criteria described above.
This Children’s Privacy Statement contains the following information:
We collect the following information via the methods listed below:
We use collected information about children and students:
We will not require a child or student to provide more data than is reasonably necessary to use Children’s applications or Student Applications. If a child chooses not to share certain personal data (such as a parent or guardian’s email for purposes of gathering consent if needed) with us, we may limit their access to the Children’s application or disable certain features.
We store your personal data and content on our servers and the servers of our service providers. Because we and our service providers maintain servers in global locations, your personal data may be transferred across national borders and stored on the servers outside of your country or region. We will retain your personal data for as long as reasonably necessary or permitted and proportionate to the purpose for which it was collected. For example, we may retain your data to provide you with the Children’s applications or Student Applications that you are using or have requested, for the establishment, exercise or defense of legal claims, and as needed to comply with our legal obligations. Data may persist in copies made for backup and business continuity purposes for additional time. There may be occasions where we are unable to fully delete, anonymize or de-identify your information due to technical, legal, regulatory compliance or other operational reasons.
We do not sell children’s and students’ personal information to third parties. Autodesk and its third-party providers will not use children’s or students’ personal data for advertising purposes, to create a profile about a child and tie it to an application or for any other purpose prohibited by law or outside the authorization provided by parental, guardian, or school, as may be applicable.
We may disclose personal information:
Tinkercad is certified as COPPA compliant by the kidSAFE Seal Program. kidSAFE is also a Federal Trade Commission-approved COPPA Safe Harbor provider.
To learn more or verify Tinkercad’s certification by KidSAFE, click on the KidSAFE seal on Tinkercad webpages or visit https://www.kidsafeseal.com/certifiedproducts/tinkercad.html.
We do not knowingly allow a child to create an account without the consent of a parent/legal guardian.
If we discover that we have processed a child’s personal data in a manner inconsistent with applicable law, we will promptly delete the data or bring that processing into compliance with applicable law, such as by obtaining appropriate permission for that processing.
o Child account created with parental consent
Where we know that parent or guardian consent is required by applicable law for a child user of an application, we will ask for a parent or guardian email address before we collect personal data from the child. If we do not receive parental consent within a reasonable time, we will delete the parental contact information provided by the child, along with any other data associated with the child.
Tinkercad sometimes collects personal data from children or allows children to create, share and publicly post content. Before allowing children to use certain features and functionality that collect personal data from them, we seek parental or guardian consent, if required by applicable law: by requiring a signed consent form to be submitted by mail or email attachment.
We may also require parents or guardians to open their own accounts so that they can view and moderate their child’s account. For further details, please see “Moderator choices and controls” below.
o Child access authorized by a school
We may rely on an Education Provider to provide consent on behalf of a parent, as described in the “Education and Ferpa” section below.
For more information on parental rights in the United States with respect to a child’s educational record under the U.S. Family Educational Rights and Privacy Act (FERPA), please see “Education and FERPA” below.
Children’s Use of Tinkercad
Children can register on Tinkercad to (among other things):
o Content generated by a Child and ability to delete Child-generated content
Tinkercad might include activities that allow users to create or manipulate content and save it. Such content may be accessible by the public depending on the child’s settings when they posted the content.
We honor requests to delete any content that they post on Tinkercad unless we are required by law to retain it.
o Augmented Reality
Tinkercad may access device cameras to offer augmented reality functions, such as overlaying 3D models developed in Tinkercad over the image available through the camera. Autodesk does not collect or receive any information captured from the device’s camera. Users can remove an application’s access to a device’s camera by changing the device’s settings.
o Email contact with a Child
Some of our applications may collect online contact information, such as an email address, in order to communicate with a user who makes a specific request through Customer Service. For example, a child user may email us to ask for help in understanding how to use a design tool that the child is having trouble with..
If we know that we are communicating with a child using Tinkercad without parent or guardian consent and such consent is required by applicable law, we will respond once to the communication, delete their personal data, and will not participate in any ongoing communication.
Here is how we would handle communication requests:
After we respond to the child’s question or request, we or our service provider will delete this data immediately after responding to the question or request.
If a child initiates additional communication, submits additional tickets, or signs up for newsletters, we will delete the child’s personal data in each instance, and will not retain a record. The parent may need to opt-out of each communication separately.
Where there is an activity or service where we need to communicate with a child more than once, we will also require a parent or guardian email address so we can notify the parent about the collection and use, and to provide the parent or guardian with an opportunity to prevent further contact with the child.
Tinkercad may enable parents and guardians to “moderate” a child’s account, giving the moderator the ability to review how the child is using Tinkercad and allowing them to make certain choices about how the child’s personal data is processed. Moderators can, at any time:
o refuse to permit us to collect further personal data from the child in association with a particular account
o request that we delete from our records the personal data we have collected in connection with that account
Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service and that any content saved in that account may no longer be accessible. Please note that Autodesk does not have control over third parties (e.g., other users) who may have copied or reposted publicly posted information.
Moderators can access, change, or delete the personal data that we have collected from a child in one of the following ways:
o request access to or delete personal data by logging into their account (where available)
o contact us to request access, a change, or delete personal data by sending an email to .
In any correspondence such as email or mail, please include:
o the name of the application
o the child’s username
o the moderator’s email address and telephone number
To protect children’s privacy and security, we will take reasonable steps to verify a moderator’s identity before granting access to a child’s personal data. Please visit the “How does Autodesk protect your data” section in the Autodesk Privacy Statement for additional information.
Applications that we provide directly to Education Providers for use in educational settings may allow Education Providers to act as “moderators” with respect to student accounts. See the “Education and FERPA, Tinkercad Classrooms” section for more information.
Access, correction, deletion, objection, restriction rights, or rights to obtain a copy of your personal data are described in the Autodesk Privacy Statement.
This section describes Autodesk’s practices when Tinkercad and our Student Applications are used.
This section does not apply when users access Autodesk applications that are not Student Applications Schools or school districts that would like to inquire about Autodesk’s student data privacy agreement may contact Autodesk at privacy.questions@autodesk.com.
Educational institution consent in lieu of a parent
Autodesk may provide Tinkercad directly to Education Providers for use in educational settings, in which case Education Providers may provide consent for the collection of personal data from students, where allowed by applicable law. Autodesk expects Education Providers to notify parents or guardians before providing consent to such collection. Autodesk provides information for teachers in the COPPA Direct Notice.
We may also ask Education Providers to obtain consent directly from a parent or guardian instead of, or in addition to, the school providing consent. In these cases, Tinkercad may allow for the parent or guardian to be added as a moderator of the student’s account. Parental or guardian consent would also allow a child to continue using Tinkercad outside of school.
A teacher may become a moderator for students using Tinkercad by creating a Classroom under their teacher account and having students join the Classroom using a Class code provided by the teacher. A student may join the Classroom using their preexisting account or without registering for a Tinkercad account and instead using a nickname provided by the teacher. Autodesk will not collect personal data from the student as a result of joining a Classroom, and the student will not be able to communicate or share personal data with Tinkercad members other than the teacher of the Classroom. All other data collection practices are consistent with those described in the Children’s Privacy Statement.
Prior to allowing a student with a pre-existing account to join a Classroom, a teacher is responsible for ensuring that the student’s parent or guardian has given any consent required by applicable law, either as described in this Children’s Privacy Statement or directly to the teacher or the teacher’s school or school district. A teacher will remain moderator of the student’s account as long as the student is participating in the Tinkercad Classroom.
This section applies to Education Providers subject to the U.S. Family Educational Rights and Privacy Act (“FERPA”) and to which Autodesk directly provides applications for use in educational settings.
This subsection uses the following definitions:
Per the terms located at Education Providers And The Family Educational Rights And Privacy Act (FERPA):
For more information about FERPA, please visit the FERPA site and the U.S. Department of Education website.
In the event of a conflict or inconsistency between the provisions of this Children’s Privacy Statement and a data privacy agreement with an Education Provider, the terms of the data privacy agreement will take precedence.
Where there is a conflict between this Children’s Privacy Statement and the Autodesk Privacy Statement, this Children’s Privacy Statement sets the standard for how we treat children’s and student’s personal data consistent with applicable law.
If the way we treat children’s or students’ personal data changes, we will update this Children’s Privacy Statement. When we change it, we will make it clear at the top of the Children’s Privacy Statement by indicating when we last updated it. If we make material changes to this Children’s Privacy Statement, we will endeavor to provide Education Provider or the moderator with notice before such changes take effect, such as through prominent notice on our website or services or by email, and if applicable, we will seek consent from the parent, guardian, or Education Provider relevant to the changes.
If you want to contact us, please use the following contact information. When you do so, please tell us the name of the application about which you are contacting us:
By email at: privacy.questions@autodesk.com
By phone: 415-507-5000
By postal mail to:
Privacy Questions
Autodesk, Inc.
The Landmark @ One Market
Suite 400
San Francisco, CA 94105
U.S.A.