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Harnessing Next-Generation Cloud Collaboration: BIM 360 Design

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Description

In the spring of 2018, Autodesk introduced BIM 360 Design software, based on the Forge platform, and BIM 360 Document Management. While users still have access to the legacy BIM 360 Team technology, BIM 360 Design provides enhanced collaboration workflows, greater control over file permissions, and much tighter integration with BIM 360 Docs software for use in "downstream" collaboration workflows during a project’s postdesign phases. This class will focus on the enhanced workflows possible with Design Collaboration and Revit cloud collaboration, and will cover project setup, teams and permissions, and the use of packages to effectively control when others have access to your data and when data from other teams is updated in your model. We will also look at common troubleshooting techniques and BIM 360 site setup.

Key Learnings

  • Learn how to set up a BIM 360 project and work with teams and permissions to control file access
  • Understand how to effectively use design collaboration workflows
  • Learn how to utilize Revit Cloud Collaboration and the Desktop Connector
  • Troubleshoot the most frequently encountered problems with BIM 360 Design and Revit cloud collaboration

Speaker

  • Matt Dillon
    With a background as a registered architect, Matt Dillon has over 30 years of experience in Autodesk Architectural applications, and is an Autodesk Certified Instructor at an Autodesk Authorized Training Center. In addition to assisting customers implement Building Information Modeling (BIM) and Revit Platform products, Dillon has also consulted with Autodesk, Inc., development staff in product design and usability for AutoCAD Architecture software. A published author, Dillon was one of the recipients of Autodesk's Distinguished Speaker Award in 2010, and he has been a highly rated instructor at Autodesk University since he first began presenting in 2000.
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Transcript

MATT DILLON: OK, I have 9:15, so let's go ahead and get started. Can you all hear me OK in the back? Everything good? All right. Good morning. My name is Matt Dillon. For those who don't know me, I'm the Core Services Director at Applied Software. We're a reseller based in Atlanta, Georgia. My office is in San Antonio, and my house.

I manage about six guys that do a variety of consulting services, implementing Revit, Civil 3D, teaching classes, et cetera. And of course, we've been doing a lot of work with BIM 360 Design. How many of you all have been to some of the other presentations on BIM 360? OK, good, there's been a lot of them out here. I only was able to make one, and fortunately they didn't contradict anything I want to say. That's always a worry.

So our agenda this morning is just a real quick overview of just what worksharing is, for those of you that may be relatively new to this. And I'll keep that short, just kind of high-level. And then kind of how we got to where we are, to BIM 360 design, what kind of led up to this. And then I'm going to do a real quick comparison between BIM 360 design and the older, kind of first generation BIM 360 Team and C4R.

And then we'll go through the project setup process and cloud collaboration what that looks like. And then really the meat of this is this piece down here. I'm going to spent most of the time probably on that topic there, the design collaboration workflows, because that's really where BIM 360 design starts to look way different than BIM 360 team. And then we'll finish up with just some basic troubleshooting. Some typical things that we see happening with customers that are using it for the first time, and how to resolve those. Because once you get the account set up, those things are usually pretty easy to fix.

OK, so real quick, just for those of you that may not be 100% familiar with what work sharing really is. Traditional work sharing-- what we've had in Revit pretty much since the beginning-- involves putting a central file up on a server. You can't have more than one person working in the same file at the same time. So in order to have multiple people working on a project at the same time, you have what's called a central file which is up on your server, and that is your project. Nobody works in that file directly, everybody works on their own local file at their own local workstation. And as they make changes, they can periodically save those changes by synchronizing to the central file.

And you're not saving your whole project, you're just saving what you've changed. And usually during that process, you're also downloading what other people have saved to the central file. And that's what allowed multiple people in an office to work on a single project. That's basically the functionality that allows that. But it's essentially happening on a LAN, so a local area network, right?

The problem for several years was people were starting to want to collaborate, not only with other offices in their organization that might be geographically dispersed, but also with people outside their office, outside of their firewall. So we had two issues. First off, people that were on a wide area network, and when they first tried to host a central model, say, on a server in Philadelphia, and then synchronize to it from an office in Dallas, well, come back in an hour or two and maybe it's done, right? Just the bandwidth wasn't there. I mean, there was all kinds of issues with it.

So Autodesk came out with a solution called Revit Server to address that. Revit server works. The software itself doesn't cost any extra, it comes with Revit, but again, Revit Server was intended to address people that were still in the same LAN. What if you wanted to collaborate with another firm? Like, an architectural firm in Chicago wants to collaborate with an architectural firm in Los Angeles, right? That was an issue.

And there were solutions to that as well. They either involve third party cloud hosting solutions where essentially the entire Revit session was running in the cloud. You basically set up a virtual network in the cloud, and your computer, when you're working in Revit, essentially was a terminal. All the processing, everything was happening up in the cloud. And that way, multiple people, you were independent from your firewall.

And you could either contract with a third party to host that for you, or you could do it yourself. The technology was available to do it yourself. Either way, whether you use Revit Server or you did some sort of a cloud solution, it usually involved significant resources. Revit Server typically requires more servers. You have to have a server in each office. It typically requires more IT resources to set up and manage. So you've got that expense. And if you were doing the cloud-based stuff, you had to either pay somebody to host your projects on their site, or you had to do it yourself, which, again, meant more expenditure in hardware and IT resources, right?

So in January, I believe, of 2015, Autodesk released A360 Collaboration for Revit, which pretty much everybody immediately decided was way too long a name to be saying very often, so we all started calling it C4R. And that was released, again, in January. And that came with a product called BIM 360 Team. Which a lot of people that used Collaboration for Revit, never even saw BIM 360 Team. It was just like, yeah, we're just hosting our model in the cloud. And never even went into BIM 360 Team at all. Which presented some problems which I'll get into a little bit later.

And that was OK. But it was a high-trust environment. We'll talk more about that in a minute. People wanted a lower trust environment. They wanted more controls over permissions, and who had access to what. And so Autodesk came out in April of this year with BIM 360 Design, the next generation cloud collaboration. And I will tell you they also released 2018.3, which was basically an update for Revit to allow it to be compatible with BIM 360 Design. And of course, Revit 2019 is already compatible.

But I'll tell you, in my opinion, Autodesk messaging on this was really vague. Because we were trying to find out, OK, what about our customers that already have BIM 360 Team? I'm sure they're going to have access, but how is that going to work? Do they migrate their projects forward? What about customers that are buying BIM 360 Design, because the way it was worded was like, well, BIM 360 Team will no longer be available for purchase. Well, you could read that as it's no longer available, right?

And people were like, well, what's going to happen? I need to work a project in Revit 2017. That won't work with BIM 360 design. What am I supposed to do, right? There was a lot of questions about that. Well, what actually wound up happening when it came out was it was no big deal.

BIM 360 design-- existing BIM 360 Team customers had the same access to BIM 360 Team that they always did. Nothing changed. They just now had the ability to go activate a BIM 360 design account. And let me stop here and talk about terminology. I think Autodesk missed the boat here.

They call a BIM 360 Team hub, the repository for all your files, they call that a hub. That makes sense. When you're in BIM 360 Design, the comparative functionality they call an account, which I think is misleading. I like to call it a site. So if you hear me say BIM 360 Design site, Autodesk refers to that as your BIM 360 Design account. But I just think that the terminology is a little confusing.

So anyway, if you were an existing BIM 360 Team customer on April 9, you suddenly had the ability to go activate your BIM 360 Design account site, but at the same time, you still had the same access to BIM 360 Team. Nothing changed as far as that's concerned. If you are brand new BIM 360 Design customer, you never had BIM 360 Team, but now you're purchasing BIM 360 Design, you get an entitlement to BIM 360 Team as well, so you still have access to both. You can activate either or both.

So basically, what it boils down to, it's dependent on your version of Revit. If you're using Revit 2018.2 or previous, that will only work with BIM 360 Team in C4R. OK? If you're working with Revit 2018.3, you can choose either one. Which one do you want to use? C4R in Team, or BIM 360 Design. And if you're using Revit 2019 and on, when 2020 comes out, for example, that's going to be BIM 360 Design only. It's all basically what version of Revit you're working.

Note the little red note there at the bottom. How many of you all use Communicator within 360 Team? It's pretty cool, right? It's not available anymore. If you're on a team project, you still have Communicator, but it's not included with BIM 360 design. What I was told early on, would had something to do some security protocol or standard in Europe, and it wasn't compliant, and so they just decided we're not going to offer it anymore.

I heard in one of the sessions yesterday, they might be working with some sort of maybe integration with existing messaging functions, which they probably should have done to begin with, like maybe Skype or whatever. I don't know. It could be idle gossip, so don't take my word for it.

So that's basically, what it boils down to. What version of Revit are you using? And this is what it looks like. If you're about to initiate collaboration-- so in Revit, when you're about to start work sharing, and you're going to establish your central file, you have a choice. Are you going to do it in the cloud, or are you going to do it locally, the traditional work sharing? So they all have that choice, right? Collaborate within your network.

But if you're using 2018.2, it'll just say collaborate using the cloud here, and that's BIM 360 Team, right? If you're using 2018.3, they change it up a little bit. OK, well, we can collaborate in BIM 360 Team-- and I love this-- you can also collaborate in BIM 360 Document Management. Which again, is anybody from Autodesk in here?

It's BIM 360 Design I mean, I know that document management's part of it, but really, we're talking BIM 360 Design. I don't know why they term it that way. We'll talk more about that in a minute. And then, of course, in Revit 2019, your choice is BIM 360 Design OK? Pretty straightforward.

AUDIENCE: So if you're saying document management in these it's totally incorrect, because it refers to some other functionality called document management.

MATT DILLON: I wouldn't say it's totally incorrect. It's about 80% incorrect. Because when you're collaborating with Revit, what you're really using is the design collaboration service, not the document management service. OK? And that's why I would argue that this should whoops-- this should say, BIM 360 Design. But it's semantics terminology. As long as everybody understands that's what they're really talking about.

AUDIENCE: OK.

MATT DILLON: OK? So what are the differences between the two? BIM 360 Team, again, was a high-trust environment. If you invite someone to a BIM 360 Team project as an editor-- someone who can edit a Revit project-- they have access to every file up there. Every folder, every file, they've got edit access to every single one of them. You can't differentiate, right?

BIM 360 Design has permissions. You can say, OK, this group of people can do this with this folder, and this group of people can do this with this folder, and this group of people can't see this folder at all. So you have permissions just like you have on a normal, say, file system on a network.

BIM 360 Team, aside from Communicator, you really don't have a whole lot of notifications as to maybe when you need to take action on something. You need to know to go up there and check. And like I said, a lot of people never even-- a lot of people never knew that BIM 360 Team was there. They just thought they were using C4R, because they in Revit. They just stayed in Revit all day long, right? So that was kind of a problem.

With BIM 360 Design, there's a variety of ways of getting notifications. We have something called issues, which is part of the document management stuff, so it's all integrated. So you can create what's called an issue and assign that to someone, and they'll get an email with a link to that issue to show them what needs to be done. And maybe it's a markup or something that they need to address. You can also subscribe to folders. You can literally right-click on a folder and say, I want to get an email notification anytime something in this folder changes. So you do get notifications with BIM 360 Design.

This is huge. BIM 360 Team was standalone. There was no connection to any of the other BIM 360 services. Nothing. It was like, there it is. And Glue, and Field, and Docs, and all that, those were all over here totally separate. So in BIM 360 Design it's a service that's part of a larger bundle, which I will show you, that includes Docs, and it could also include Glue. I think they call it Coordinate now, or whatever.

AUDIENCE: Model Coordination.

MATT DILLON: Yeah. Model Coordination. Build used to be Field, right? Names. But basically they're more integrated, right? So instead of being a standalone product over here, it's part of a larger group, or bundle of products that you may or may not include in your particular subscription.

This is a big one here. Sharing of data is automatic in BIM 360 Team. And again, because it's a high-trust environment, as soon as you upload something, or increment something to the next version, everybody sees it. There's no control over that. In BIM 360 Design, you choose when you want to share data with other teams. And until you choose to share that data, they don't see it. But once you share it, then they can decide whether they want to do something with it. So they can decide whether they want to use it right away, or if they want to hold off and maybe wait for another version. So you've got control on both sides. When you want to share the data, and when you want to consume other people's data. So the big difference here if you had to sum it down to one word, I would say is control.

But with all of this, especially the permissions and other things, the workflow, it does mean that the interface and the workflow's a little bit more complex. Notice I didn't say complicated. It doesn't have to be. It can be fairly simple. You just need to know what-- it's like anything else. If you know what to do, it's simple, right? If you don't know what to do, it's like rocket scientist. This is fairly easy to get a handle on.

So what BIM 360 Design actually includes is the design collaboration service. So that's the whole collaboration thing which we're going to be focusing on in this class. It also includes the Revit Cloud work sharing, and something called the Desktop Connector, which if you haven't heard anything about that any of the classes, we'll get to that a little bit. But that's what allows us to, for example, link a data DWG file in from the cloud, among other things.

It includes a document management module. So the older BIM 360 Docs is part of this. This is all kind of built on document management. And then it also, of course, includes the older BIM 360 Team for your earlier projects. 2017 and prior. Or 2018.2 and prior. So the idea here is everything is built on this foundation of BIM 360 Docs, and then you have these other packages that come in on top of it, depending on where you are in the BIM process. And so BIM 360 Design is really intended for more for the front-end stuff, the offering part. So when we're working in Revit, for example, that's what that's for. But then that data can then move forward and be used in BIM 360, Glue, Build, and even further on into BIM 360 Ops for building management. OK?

So once you've got your account set up, let's see, you've activated your BIM 360 Design account. Has anybody had trouble doing that? OK. There's issues that can come up, but they can be fixed. So sometimes it just takes a little work. But once you've got your account set up, the project setup is fairly straightforward.

The first thing is you must be a BIM 360 site or account admin. Once you set up your account, you're automatically an admin. I would immediately invite at least one more administrator to your account. Have at least two administrators, because if you're out sick or whatever, someone needs to be available to take care of the administrative functions. Because for one thing, only a site administrator can create a project. In BIM 360 Team, anybody can create a project if they're a member of the hub. You've got to be an admin in 360 Design.

Assuming you're an administrator, though, you can create the project. And the first step in doing that is just entering some basic project information. Things with asterisks are required. This is old. They took away this requirement. You can still input a project value, but it's not a required field initially. Doesn't really matter. You can put a bunch of fake stuff in here if you don't know, because this can all be edited at anytime. OK, this is just to get the project started. That's fairly straightforward.

Once that's done, then the next thing is to enable the services. This is the most important part. I don't know why you have to do this. Well, I kind of know, but at any rate you got to do it. So the next step is-- and you'll be taken to this automatically. Once you get through that first slide, and you say finish, or next, or whatever it is, then it'll take you to this box, and you'll see whatever services you have available for your site. In this case, we only have document management and design collaboration. That's typically your BIM 360 Design.

And you have to activate those services. If you don't activate those services, nobody can use them. So it's kind of pointless, right? When you activate the service, what you're actually doing is you're specifying a project admin for those services. And again, I would recommend having at least two project admins for your services. You want a backup. OK.

Once you've done that, then you can start inviting members. And I would recommend, if you've got, like, for your company, I would go ahead and add those members into your site before you even go ahead and create an account. So you can actually add members to your BIM 360 site and assign them a company. So you can create companies, you can create users, and say, OK, this user typically belongs to this company. And that makes things a little bit more streamlined later on as we'll see here in a minute.

So before you even create the project, go ahead and create your typical users. You can always add more later. Then once you have those users as members of the account, you can add them to the hub, or the project, excuse me. OK. So you go, and notice I'm in the project admin section. The interface here is kind of, this is how you get around to the various--

AUDIENCE: Modules.

MATT DILLON: Modules. Thank you. Services. So you'll have project admin, document management, insight, design collaboration, et cetera there. And you'll notice up above that you're seeing our actual site name, the ASTI/AETG design collaboration only. That's the name of the site, and the name of the project is just Sample One. That's where you navigate between different sites and different projects.

OK. But I'm in project admin, I'm adding members. Basically I'm just inputting their names here. And you can input several names. You'll see a select button here's, it's kind of grayed out. You'll pick that. They'll show up down here, and you need to assign them to a company. They'll have a default company most likely, but you can change that. But make sure you assign them to a company. This is really important to simplify the use of permissions.

OK, so make sure you assign them to a company. You also should assign them a role. I'm not a real big fan of the roles here, because right now you've got a fixed list of roles. Engineer. What if I want to break it out into structural, or MEP, or whatever? All you've got is engineer. So I don't really-- I heard that that's going to be changing. Questions?

AUDIENCE: Do those companies that we have discipline [INAUDIBLE]?

MATT DILLON: So the question is, are those companies be a discipline? Or could they be a discipline?

AUDIENCE: Yeah, within the same organization.

MATT DILLON: Yeah, they could be. Sure, you could use it for that.

AUDIENCE: We use that [INAUDIBLE].

MATT DILLON: Yeah. I mean, it's just a name. In this example, I'm actually using companies. But you could say, yeah, I just want to make an architecture company.

AUDIENCE: Protect your disciplines with working programs.

MATT DILLON: Exactly. Yeah. Yeah, exactly. It's very flexible.

AUDIENCE: They just released the roles.

MATT DILLON: Yeah, so they're constantly changing this. And I know that one of the plans was-- and I haven't looked at it lately, but that they were going to make the roles customizable, which gives you more flexibility. OK, we'll talk about how these come into play in a minute.

Notice, also, when I'm adding a user, by default, they have access to the two services that I've already activated-- the docs and the design collaboration. And then I can make that person a project admin, too, by just clicking on that little icon right there. OK?

AUDIENCE: Do you have any way to load bulk names with a CSV file? Or--

MATT DILLON: I don't know of any way to do that, but I'm sure there's a way to do that, if with nothing else, doing some programming with Forge. But I don't know of any way to--

AUDIENCE: [INAUDIBLE] There is a CSV [INAUDIBLE].

MATT DILLON: OK.

AUDIENCE: [INAUDIBLE]

MATT DILLON: OK, well there you go.

AUDIENCE: Thank you.

MATT DILLON: OK? So once you've got your project members added, then the next step is to set up your teams. Now, you don't have to do this. You can skip this step. If you want to use BIM 360 Design just like BIM 360 Team, you can. But my attitude is, at least explore the new features of Teams, and Permissions, et cetera, and see how they work.

And there's a couple of ways you can do this. When you set up a team, you're assigning members either based on their names, their company, or their role. So for example, if you went and created companies, and you put those-- when you added those members, you assigned them to a company, you can simply enter a single company name here, and everybody in that company will then be a member of this team. You can also add them individually. You can also add them by role, right? So just a way of kind of automating that.

When you do that, if they're going to have a default permission level. Typically when you add someone to a team by any of those means, their default permission is view and edit. So they can view all the documents in whatever that team's folder is, and they can edit those documents as well.

There is another level called share which you can assign to certain users on an individual basis, which gives them the permission to not only view and edit, but also share data with other teams. So again, it's very, very configurable and granular. You can go down to the user-by-user level to make those changes.

Now, when you set up a team, it wants to create folders. And there's a couple of ways to do this. In my example, I'm letting Team do all the work. I'm a lazy person. If I can get someone else or something else to do the work for me, I'm going to do that. And if you just let Team handle the folders, this is what you're going to get.

I've created an architect's team. And I've added the members to it. And when I created the team, it created an architects folder. And then under the architects folder is a consumed folder. And then there's a shared folder with the architects folder in there.

And essentially the way it works is, everybody in my team by default has view and edit permissions over anything under the architects folder, and has view permissions in the consume folder. And we'll see where the slot comes into play later on when we start sharing data.

The shared folder pretty much everybody has view permissions, all teams have view permissions for the shared folder. So anything that's in the shared folder, by default, is viewable by any member of the project, but typically not editable. I'll review that in a minute.

You don't have to use these folders. If you want to set up your own folder structure, you have the ability to do that. And I don't know if I've got it on a slide here or not, but somewhere in here there's a button that says, I want to use these folders for this team. So you don't have to use the default folder structure. If you do use the default folder structure, then BIM 360 Design will also assign default permissions that pretty much make sense. And then you can tweak them from there if you need to. OK.

All right, so once you've got everything set up, this is what the design collaboration module looks like. So I've gone up here, I've now navigated to design collaboration, and you don't see any folders here. This is not where we look at folders. That's what the document management part is for. So if I navigate to document management, then we'll see the folders in the files that are in them. But the design collaboration is where we do all of this sharing and consuming.

And so there are some terms we need to understand. The first one is swim lanes. So these are swim lanes up here. And you can expand these out. This is an older slide. Things look a little different here, but not significantly. But you can expand those swim lanes out to show every single team that has done anything. Now right now, I'm looking at-- I'm logged in as an architect. I"m actually logged in as an administrator, but I'm a member of the architecture team as well.

So I'm seeing my team swim lane. And then above that, I'm seeing all the other team's swim lanes combined into one. But I could actually expand this out and see multiple swim lanes, one for each team. And then on those swim lanes, you see these little circles. Well, that indicates something happening with data. Either the data has been shared, or it's been consumed. And it's based on time. So this is earlier in time, and this is just recently. OK.

And then we have these sets down here, which we'll talk about here in a little bit. To share data, the first step is to create a package. And that's what these circles represent. These represent packages that have been shared. So a package consists of data that's typically defined in a set. And that can be anything from a 3D model, to a 3D model plus what we call viewables. Sheets, other views, et cetera. And I'll get into how we create the sets here in just a minute.

OK, so you have a set, you turn that into a package. When you turn it into a package, it's still not visible to the other teams because you have to share it. Once you've got the package created, then you share it and that kicks off a whole series of events. Other people will then see it on the swim lane here, and it also starts moving some files around. We'll look at what's happening there in a minute.

And once the other teams can see your package on the swim lane, they can then decide whether or not to consume that package. And that kicks off a whole 'nother series of events with files in document management. So just kind of remember these terms-- swim lanes, package, share, consume, and sets. So let's go through the workflow, OK?

So I don't do live demos of BIM 360 Design. I don't do it for two reasons. A, if I'm doing a live demo, my wireless will probably go into what we call demo detect mode, and I'll suddenly lose access to the internet, right? The other reason is even if everything's working the way it's supposed to, a lot of these events that you kick off, they take a few minutes to process. It doesn't happen like that.

And if you've ever watched a demo where you're waiting for like 30 seconds for something to happen, it seems like an eternity, right? So I don't I don't demonstrate this live typically. If anybody wants to play around with it live after the session, I'll be happy to do that out in the hall or something, but not in here.

So anyway, the first thing that's going to happen. If I'm the architect, and I have uploaded my first project, I've initiated collaboration on my very first project, and I'm ready to share it for the first time with the other teams. The first thing I need to do is publish that project from Revit. Even though I've already started design collaboration, I still need to publish it. Well, yeah. Technically you can share it without publishing it, but I would publish it, and I'll show you why here in a second.

When you publish from Revit, the first step-- it's actually a three-step process. And there's one that trips people up every time. The first step is you go to your published settings, and you define a set. I'm just calling this set one. And then you choose what you want in that set. So here I'm choosing a 3D view, a plan view, and a few sheets, and a graphing view. And I'll save that set.

Once that set's been saved, those settings have been saved, I then need to synchronize with the central model. Don't go right to publish after that. If you publish right after saving your set, it ignores your sets. You've got to synchronize before it sees those, OK? So you do your publish settings, create the set, synchronize with the central file, and then you go to manage cloud models and you'll see whatever files down here in your project that are available to be published, that are not already the current level or current version, you can publish them with this little icon here, or up here, you can just say, publish them all. Publish everything that can be published.

So you do that, and that will increment your browser viewable to the next version. In other words, this is what you see when you first upload your project. Now, normally, it's going to be at a much earlier stage of development with this. Maybe this is something was happening locally for a while and now we need to put it up on the cloud. So we upload our first cloud file, and that first cloud file, without even being published, is up there and viewable as, for whatever reason, version two. I don't know why it starts with two, but it does. So don't freak out there is no-- that's supposed to happen, I guess.

So your initial upload from Revit is version two. Really important. When you're synchronizing, that version isn't incrementing. So you're synchronizing, that synchronized model is really kind of hidden from everybody in BIM 360 Design. The only people that are seeing that current model are the people that are actually working on it in Revit. When you want other people to see-- when you want to make whatever is happening in Revit the current version in BIM 360 Design, that's when you need to publish it. And that'll increment to the next version, version three.

And notice here, now, instead of just a 3D model, I've got the 2D views that were in my set, as well as the 3D view as well. It's incremented to version three. Here's why publishing is so important. Even if you don't intend to share this yet, because right now, even after publishing, nobody can see it except my team. These are your backups.

If you ever notice when you're in a cloud collaborative model, if you go up to restore backup, it's grayed out. The rollback function, it doesn't work that way. These are your backups. So I had a guy-- this was a couple months ago-- called me up. He'd been working in BIM 360 Team for about a year on a project. Suddenly he couldn't open his project. Get the lovely message that the file is corrupted, blah, blah, blah. Right?

No problem. We'll just take you to a backup. I can't. The rollback button's grayed out. I said, no problem. We'll go to BIM 360 Team, we'll just go back to one of your earlier versions, and we'll make that the current version. And he said, what's BIM 360 Team? Oh.

So sure enough, I took him up there and what he saw was what he had uploaded initially a year ago. Nothing in between. So I able to help him by laboriously going through his collaboration cache files and finding something that was fairly recent that he could use, but that was a pain and it took awhile. So even if you're not going to share the data, publish it. I would publish at least each day. That way, you've got a daily backup of your project. Because again, you can increment those versions. OK?

All right. So once you've published, you've got the browser is incremented the version, then at that point, you can take what that set that you've published, and you can create a package in BIM 360 Design. So again, in the design collaboration screen you'll use this button here on your swim lane, that little plus sign, to create a new package. You'll choose from the set or sets that you've got, it can be more than one, what you want to include in the package. And it'll show up on your swim lane. Nobody else's. You still haven't shared it. So now you've got a package, right?

Next step is to share the package. This is when things start happening. So when you share the package, two things are going to happen. That package gets copied to the shared folder that I showed you earlier. So now other members, team members can actually go to document management, go to that shared folder and view the files in there, because they have view permissions in that shared folder. It will also display the package on your swim lane for other teams to take a look at their [INAUDIBLE].

So it'll look kind of like this. Now I'm logged in as someone else. He's a member of the architects team. He's going to share the package, and on his swim lane, it will now show a dart saying, OK, this is a package you've shared on other people's swim lanes. It'll show on the architect swim lane as a non-filled circle, basically saying, here's a package that's available now. OK? So at this point, it's available to the other teams.

So far so good? Is this making sense? OK.

AUDIENCE: Do you have the option of not sharing the model, but sharing the views?

MATT DILLON: Yeah. I think you can.

AUDIENCE: What's the effect of that? Are you actually sharing a model of your background, but it's not accessible from the other team members who can only see the view?

MATT DILLON: They'll only see what you share, right? And the reason why you might only want to share viewables is because you may just want to be sharing it so they can mark them up, right? Because until you share it they can't do anything with it. Did you have a--

AUDIENCE: [INAUDIBLE] the packages to be a big package, or like [INAUDIBLE]?

MATT DILLON: It's really just meant as a way of you to bundle some stuff together to use however you want to do it. It wouldn't necessarily be a specific milestones in the project. Obviously, it would happen then, but it would also happen several times in between. Anytime you want someone else to see whatever you're doing in another team, you've got to have a package and then share it. OK?

AUDIENCE: Kind of like a zip file in the cloud.

MATT DILLON: Kind of like a-- yeah, kind of like a zip file in the cloud, only a lot easier to extract from. Yeah?

AUDIENCE: I'm sorry, go ahead.

AUDIENCE: Sorry, if you're on a sharing site [INAUDIBLE], then I'm sure [INAUDIBLE] in there so it's not really technically a backup.

MATT DILLON: Well, the package-- so the question is, if you're only sharing the views and the model isn't part of the package, you don't really have a backup. Actually, that's not true. Because you've already done publish. The publish is what gives you the backup. It's just that other teams can't see what you've published until you put it in a set and make it a package. Clear as mud?

AUDIENCE: Can you retract a package?

MATT DILLON: Can you retract a package? I don't know. Yeah, I think you can delete it, or, yeah, I'm sure you can. Nobody's ever asked me that before, but I'm sure you can either delete it or unshare it.

All right, so when you share it, again, we're looking at-- now we're in document management, right? So I'm actually looking at the folders. And again, I'm logged in as an architect, so I don't see the other team's folders. I just see my folder and whatever is in the shared folder. But you'll notice in the shared folder is the architectural package that I just shared. That's the model right there. OK? Now, if I click on that model or that Revit file, I'll see all the viewables that were in that set. That makes sense?

This is also now available for linking. We'll talk about that in a little bit. But again, all the other teams can see what's in the shared folder. So just by sharing it, I now make it available for people to look at in document management by going to the shared folder. So in this example, I'm now going to be the structural engineer, and I'm going to link that shared model into my Revit project from the shared folder.

So the first step is I see that there's a package. I'm not going to consume it, because oh, look, I go down here to the shared folder, there it is. I don't even need to consume it to see that. So on Revit I can link it by going to the-- there will be a BIM 360 shortcut over here in the shortcut bar that I don't have on my slide. It'll take me to my project, and I can drill down to the shared folder. Here it is. You see this, right? External resource, BIM 360. There's my project. There's the shared folder, there is the architect's folder, which is what the architect has shared, and there's the project. I can link that in. I don't have to consume it, I can just link it right from there.

AUDIENCE: What does it mean to consume it?

MATT DILLON: Getting to that.

AUDIENCE: OK.

MATT DILLON: Yeah. All right, so now it's linked into my project. We'll come back to that in a minute. Now, I'm the NEP engineer, and I'm going to do this a little bit differently. I'm going to take a look at that package, I'm going to explore it, and if I like what I see, if I'm ready for that, I'm going to go ahead and consume it. OK? And that'll cause something a little bit different to happen.

So again, I'm now logged in as the NEP engineer. And I've expanded my swim lanes out and I can see, oh, look, the structural engineer shared something just a minute ago, but the architect shared something way back here. So I'm going to look at that first. So you're going to click on that little button there, click on explorer here, and they can go and take a look at the viewables, they can query objects for properties, they can do distance measurements, I mean, basically the typical things you would expect to be able to do to mark something up or just get information out of a view.

But if they decide, yeah, I need that particular version, then at that point they can consume. So they've again, chosen the package, they've explored it. They decide, yeah, we need that. We're going to consume it. And notice what happens here. That then copies that package down to that team's folder into their consume folder, and an architect's folder underneath that. So now that data exists in the shared folder, as well as in the consumed folder for my team as an NEP engineer.

And when I do the linkage, oh, yeah, [INAUDIBLE] check, right, whatever. I think I already talked about that. You can mark it up, you can create issues. I'm just showing this real quick. I don't want to focus on document management, because I'm more focusing on the design collaboration, but BIM 360 Design since it's integrated with Document Management, gives you the ability to create markups, create issues. And this is part of that feedback.

Here I've created an issue, and I'm leaving it on an open status, and I'm assigning it to a particular member of the team. And so when I save this, this person will get an email with a link to that issue, and they can go right to it, address it. They can answer the issue, ask questions, whatever. And then I, as the person who originated the issue, can decide when and where, or when it can be closed, and close its status.

So how many of you all are familiar with issues in BIM 360, what was BIM 360 Field? It's very similar to that, but much simpler. But one of the big changes they're making, or have made-- I'm not sure if it's taken effect yet-- is they're going to combine the issues for Field and Design Collaboration. So you can choose how complicated you want them to be. But essentially it's what they call integrated issues, or--

AUDIENCE: Unified.

MATT DILLON: Unified issues. Thank you. Yeah. So it won't be a separate set of issues for Field and a separate set for Design. OK.

AUDIENCE: They released it last week.

MATT DILLON: Last week. I knew it was coming pretty quick. Yeah?

AUDIENCE: Do we do this today? Decide [INAUDIBLE]?

MATT DILLON: Yeah, he just said that they released it the other day.

AUDIENCE: [INAUDIBLE]

MATT DILLON: Yes. Yeah, you could do that originally. But now the field issues and design issues are more closely related. OK?

So here's the thing between shared and consumed. Why would you share-- why would you use the shared folder versus consume or vise versa? Right? So if you are using the shared folder-- if you're linking from the shared folder, which is what the structural engineer did-- that means that every time the architect shares a new version of that set, your copy, the file that you have linked into your project automatically gets updated. And so the next time you open your project, you'll see the updated link whether you chose to see it or not, because you went from the shared folder, that thing will automatically get updated. OK? So it's automatic link updates.

If you do the consume, and you link from the consume folder, your link will only get updated when you choose to consume the next version. So you have control. You may look at that go, I'm not ready for that yet. Leave it alone. I'm not going to consume it. And so fine, your copy in that consumed folder doesn't get updated because you have to tell it to copy those files down by consuming, right?

If you consume, then it copies the files down, your file is updated, and when you open up your project you'll see the link update. I prefer, myself, I prefer this method here. Linking from the consume folder, but there is a downside to it. Because you have to know to go up there and check periodically to see if there's a package available to be consumed. If you're not doing that, if you're not going into BIM 360 Design and you're just working happily away in Revit, your file is never being updated. And you could be working on a link that's two months old and not even be aware of that, right?

AUDIENCE: Do you get a notification? [INAUDIBLE]

MATT DILLON: There is a way of getting a notification, because when the architect shares that package it's going to go to the shared folder, right? If you subscribe to each one of these subfolders, if you just right-click and say subscribe, when the architect shares that package, that shared file gets updated in the architect's folder, you'll get an email notification that something's changed, and you can now go up to the design collaboration and take a look at that package. Yeah?

AUDIENCE: Does that shared folder always exist? Is there a way you can delete that?

MATT DILLON: Does the shared folder always exists or can they delete it? By default, people have view permissions on the shared folder. So as long as their permissions are only view, they can't delete it. And yes, it should always exist. Now again, I'm using the default folder structure, right? You can set up your own folder structure for this, but in my opinion you're kind of over complicating things. Not saying you wouldn't want to do it, but you want to have a good reason for it.

AUDIENCE: One thing you've got to be careful of is, in the-- when you go to your [INAUDIBLE] file area, you can't tell which folder you're [INAUDIBLE] to. Right now it only shows that you're going to Collaboration [INAUDIBLE].

MATT DILLON: Right.

AUDIENCE: And it doesn't tell you if you're in a shared folder, or a consume folder, or a [INAUDIBLE].

MATT DILLON: Yeah, I don't know if I got a slide that shows the path, but yeah, it'll just say BIM 360 for the path. And it doesn't say whether it's shared or consumed. So you need to have a consistent process so you will know.

AUDIENCE: As the architect, is there a way to prevent one of my consultants from linking to a shared folder directly?

MATT DILLON: Is there a way? Yes. But that's where you're probably going to have to have your own custom folder structure.

AUDIENCE: Got it.

MATT DILLON: Why would you ever want to do that? Rhetorical question.

AUDIENCE: I want to know when I'm consuming a file.

MATT DILLON: Rhetorical question. So we good so far? This making sense? All right, so let's talk about some troubleshooting, and what can go wrong, and what the typical symptoms are and how to fix it. And this is basically once your account has been set up. If you've had trouble getting your account set up, that's a whole other issue, and it could be any number of things. A lot of times it basically involves getting Autodesk involved to fix something on the back end, which they'll do.

But once your account is set up, and you go and you have no access to BIM 360, right, you're in Revit and you try to initiate cloud collaboration, it says, no, you don't have access to BIM 360. All that means is your contract manager did not assign you the entitlement. This is a license that is assigned to a user. The reason why I that make a point of that is if somebody is used to BIM 360 Docs, that isn't assigned to users. That's on a per-project basis. So they may not know that they need to assign you the entitlement.

BIM 360 Design is bring your own license. When you're invited to someone else's site, you're using your license that's assigned to you as an individual to access that, unlike the other BIM 360 services. OK, so if you get that message, basically check with your contract manager or your software coordinator to make sure they've assigned you the entitlement for BIM 360 Design.

Don't have any access to a project. So you've got BIM 360 Design, you go up there and you don't see any projects listed. Well, a couple of things could have happened. First, you got to be invited to a project. And then once you're invited, you've got to accept that invitation. So when you get an email saying you've been invited to a project, click the link to go to the project. Otherwise, you still won't be able to see it in Revit.

Once you've done that, then you'll see it when you try to initiate cloud collaboration for Revit, as long as you're using the right version of Revit. Whether you're using BIM 360 Team or Design, your BIM 360 project version is determined by the Revit project, or the Revit version that you were in when you first uploaded that first cloud file. So as soon as you initiate cloud collaboration for the first time in a BIM 360 Team or Design project, and let's say it's 2018.3, that project is now 2018.3. Nobody can initiate collaboration or access that project for Revit 2019 because you don't want people using the wrong version of Revit on a Revit file, right? We all know what happens when you do that.

So the Revit projects are version-specific. That could be why you don't see it. Because you won't even see it if you're using a different version of Revit. Another one. Access to the project, you get into that just fine, but you don't see any of the files that you're supposed to see. Check your permissions. You may not even have view permissions in that folder. Or you may be trying to open a file and you only have view permissions in the folder.

If you only have view permissions in a folder and you're trying to open it in Revit, you're not going to see the file. If you go to try to link it, then you'll see it. So in the shared folder, if you go to Revit and you say open and you go to the shared folder, you won't see any Revit files in there unless you've changed the default permissions. But if you then say, OK, I need to link a file and you go to the shared folder, then you'll see them because you only need view permissions to do that. Does that makes sense?

Those are the most common things that happen once a project has been set up. There are other things obviously, but those are the big ones. One thing you want to be aware of-- this is the internet. Things happen, right? So sometimes you may be working along on a project and suddenly you can't synchronize, or you can't access it or whatever. That's probably nothing on your end. And don't call someone like me, because I'm just going to tell you I can't do it either, because it's probably on the Autodesk side.

And you can go here to check it out. Go to Help.Autodesk.com, and that'll show you the status of all the cloud services. You can even go to this button here, this health subscription button, and choose the services that you're using so that you can then get an email notification. And it'll tell you when they're planning some planned downtime. Hey, BIM 360 Design will not be available this weekend from such and such time to such and such time for planned maintenance. You'll get those emails. But you'll also get emails telling you if service is degraded, if it's down, when it's back up, et cetera. OK.

And you won't even need to go to this website. You'll know-- or people will call you, hey, I can't get into-- yeah, yeah, yeah. I know. It's down. Just wait, it'll come back.

AUDIENCE: Get the full shared model down, let's say something's going on and [INAUDIBLE]?

MATT DILLON: Mm-hmm.

AUDIENCE: Is it easy to place it back up and replace it?

MATT DILLON: So if you have to pull a file down to work on it locally, is it easy to place it back up there? Yes and no. It's going to be a different file. So it's not going to be a later version of the one that you were collaborating on because you have to reinitiate collaboration to get it back up there.

AUDIENCE: Is that [INAUDIBLE] for people if they're using the actual folders?

MATT DILLON: Yes, because the path's going to be different. You wont have access to the same path, right? Now, if you're-- well, I take it back. So the question is, will that break the links? If you're working on it locally, you won't see the links. And I haven't tested this, but I would suspect if you pull it down, you work on it locally, the links, you're going to all kinds of messages about the links because they're not accessible. If you leave that alone, when you then upload that file to the cloud, is there any wood here? There is over here. So when you then upload that file to the cloud, [KNOCKING] hopefully the links will be re-established.

AUDIENCE: It actually breaks them.

MATT DILLON: It breaks them. OK, so it's happened to you? So like I said, I haven't tested it. That's why I did that. [KNOCKING] So no.

AUDIENCE: It's not intended to-- you shouldn't have to do that.

MATT DILLON: You shouldn't have to, right? So maybe that's something that'll be fixed.

AUDIENCE: You can reupload your starting version two?

MATT DILLON: When you're reuploading, it's a different file. It's version two and you're starting that over.

AUDIENCE: [INAUDIBLE] On that note, if you're in and you try to get rid of a project, you can either go down in your local cache file, and as long as you don't' get rid of--

MATT DILLON: You're OK.

AUDIENCE: [INAUDIBLE]

MATT DILLON: Yeah. Yeah, good point.

AUDIENCE: [INAUDIBLE]

MATT DILLON: If it does go down and you're already working on the file, you can continue to work. Now you're running at risk, right, because other people could be working on some of the same stuff and there's nothing to tell them they can't, right, but you can work. You might just say, look, for now just this person is working on the project. We at least get something done. And then when the service is up, you can resynchronize.

AUDIENCE: The first thing to do is hit that Save button.

MATT DILLON: Yeah. Often. Save early, save often.

OK, so let's go through some key points here. And again, hopefully everybody is very clear now on the difference between BIM 360 Design and BIM 360 Team, when you can use one or the other. What BIM 360 Design is made up of, and it's really a bundle of a variety of different services.

I really didn't talk about the Desktop Connector. Sorry, I thought I had a slide in here on that, but the Desktop Connector is sort of like Dropbox or OneDrive for BIM 360. So if you need to link a drawing file in, well, you can upload that drawing file to a folder in your project. You can create your own like DWG folder and assign the appropriate permissions. Upload that file to the DWG folder, and then using the Desktop Connector, link it in.

You don't use the BIM 360 link in your file open dialog box. You actually go to your folder listing in the file open dialog box, and click on, like, my computer, or my PC, or whatever, and you'll see BIM 360 as a separate drive. And you go there and you'll find your drawing file. Or let's say you have a consultant that isn't using cloud collaboration, they send you a Revit project that you need to link. You don't have to initiate cloud collaboration to make that available for linking. You can use the upload capability in Docs to upload it again to one of your folders, and then use the Desktop Connector to link to that Revit project. Does not have to have cloud collaboration initiated in it.

The only downside is, and this is something to be aware of, if they send you an updated version and you upload that updated version to document management, it will recognize that it is an updated version, and it will increment the version of the file that you originally copied up. So you'll have the latest version in BIM 360 Docs, but your Revit model won't update the link. You have to go back into the Revit model and say reload from, go find it, and then you'll update the link. That's the downside. Hopefully that's something that'll be fixed at some point.

Does that make sense what I just said? I thought I had a slide on that and I didn't. So I apologize.

We went through the BIM 360 Design project, set up the most important thing there is activate those services and assign at least two project administrators. We talked about Revit cloud collaboration. Then the workflow. So the terms, right, so sharing, consuming, packages, swim lanes. Yeah, all that stuff. And then we looked at some common troubleshooting issues?

Does anybody have any more questions? Monica?

AUDIENCE: So if you start a project in 2018.3 and you want to upgrade during, do you have to create a whole new project?

MATT DILLON: Yeah, if you started a project in 2018.3 and you decided, OK, we're going to move this project to 2019, you're going to have to start a brand new project, open the file up from 2018.3, save as and then reinitiate backup into 2019. Yeah?

AUDIENCE: If you start a project and linked [INAUDIBLE], can you change that then to [INAUDIBLE]?

MATT DILLON: I would think so. Yeah. Just do a reload from, and just go back to the consumed folder. I haven't tested that, but I don't see any reason why that wouldn't work. Yeah.

AUDIENCE: Is there a size limit on how big a cloud you [INAUDIBLE]?

MATT DILLON: So is there a limit to how much data you can have in the cloud? I've been told no. And I'm not I'm not aware of any limits. We have one customer that probably has 15 hubs, team hubs. And a bazillion projects, and now they're starting to really populate BIM 360 Design. I can't imagine how many terabytes they've got up there.

AUDIENCE: And one project's completed it just [INAUDIBLE]?

MATT DILLON: Yeah, once the project is completed, you can change the status to inactive or archived. It's archived, nobody sees it but a project admin. If it's inactive, I think it's still shown but you can't get into it. Yeah, you can keep it there. That way if it's archived and you need to get to the data, you can. You have to be an admin to do that, but you can get to it.

AUDIENCE: [INAUDIBLE] can we reactive it?

MATT DILLON: Yes. Yeah, you can always reactivate it if you need to.

AUDIENCE: [INAUDIBLE] How safe is the service [INAUDIBLE]?

MATT DILLON: How safe is the service as far as security? Oh, stable? OK. That's a good question. I will tell you when it first came out back in 2015, I was really worried, because it went down a lot. And it would stay down for a while. And it was like, man, this is mission-critical information. You can't be doing this. But over the years, they've gotten it much more stable. I'm not going to say it's not going to go down on you, but it will.

But I mean, typically if it does go down the outages are only for a few minutes, maybe a couple of hours. There was one recently that lasted for what, a day or so? Four days?

AUDIENCE: Four hours.

MATT DILLON: Oh, four hours, which seems like a day. But the outages are much fewer and further in between, and they are usually very short in duration. It's relatively stable now. Yes?

AUDIENCE: So we can keep our own central model? [INAUDIBLE] Dropbox, or [INAUDIBLE] or whatever. But are you saying [INAUDIBLE] to work on our model, practice is to move to this site and just work on our-- [INAUDIBLE] file there it's the same as the other contractors? [INAUDIBLE]

MATT DILLON: So yes. Yes. If I understand the question right, you're basically saying, if anybody is collaborating on a project, their files have to be up there, right?

AUDIENCE: Yeah.

MATT DILLON: Yeah.

AUDIENCE: Yeah. Because right now, we [INAUDIBLE].

MATT DILLON: Oh, so you're actually collaborating locally. You're just copying files out to make them available to others, right?

AUDIENCE: Yeah.

MATT DILLON: I think you'd get more benefit, more automation out of it if you did it this way. But remember, to do it this way, everybody has to have a BIM 360 entitlement. You may be in a situation where you don't have as many entitlements as you have people working on the project, and that's why you're doing it that way. Yeah.

AUDIENCE: If I have disciplines that aren't working in Revit on a project, can I still use this with them?

MATT DILLON: Yes. Yeah.

AUDIENCE: How do they access that data?

MATT DILLON: Well, OK, so if you're-- like give me an example? Like, what would they be using?

AUDIENCE: The architect in my structure is AutoCAD.

MATT DILLON: OK, so if they're using AutoCAD, you can upload their drawing file, maybe put it in the shared folder. Maybe create a drawings folder under shared. Put it in there, that way you can link that drawing file using desktop connector into your Revit project. The structural engineer, you can just give them view permissions, and they can see your Revit projects, anything that you share. They're just not actively collaborating. They're not editing anything, but they're still able to do markups, issues, view, that type of thing. And they can upload their own drawing files as well.

AUDIENCE: They can load their stuff?

MATT DILLON: Yeah. Yeah, it's just a matter of giving them the right permissions. OK.

AUDIENCE: Just sort of a follow-up from the other questions. I get the information that you still have your central file on your local network. Can you still open that, but then you just publish out? No?

MATT DILLON: Nope. So the question is, is your central file on your own network and you're just publishing? No.

AUDIENCE: So you open the file directly from--

MATT DILLON: The central file is in the cloud. That way, if it was on your local network, other offices couldn't collaborate on the same file, right? The idea behind this is you can actually be doing a joint venture. Like, I've worked with a lot of firms that might be doing a joint venture. Two architectural firms, where one architectural firm is doing the interior, the other architectural firm is doing the shell. Well, in the past, they were working in separate files and they had to link them together. Which it's good and bad. But you still have that option with BIM 360 design, but you could also be both working in the actual same Revit model, now, because the central file's up there.

AUDIENCE: So what's the option then to open them on the [INAUDIBLE]?

MATT DILLON: You go to the file open dialog box like you normally would, and then you will see a BIM 360 shortcut in your shortcut window. You go there, you'll see your projects, then you'll see your folders and you can open from there. Also, if you're running 2019 point whatever the latest update was-- three, two. They changed the recent files windows. It's now call the home window. And if you're signed in under your Autodesk user ID, over on the left side, you'll actually see the projects that you have access to from BIM 360 there. And you can open from there.

AUDIENCE: I'm a little concerned about our central file. We will [INAUDIBLE] and we go to collaborate through [INAUDIBLE]. But I think I'm having trouble keeping people in our own company from making silly mistakes, let alone then opening it up to some other company.

MATT DILLON: Well, that's where the permissions come in. So if you're nervous about keeping your central file to your own team, well, again, if you're using Design Collaboration the default way, the only people that have access to your team's files-- the ones that are in your team folder-- is your team, your company. And so nobody else can even see that until you choose to share it. But then even when you share it, if you've got the permissions set properly, or the default way, even when you share it, they still don't have edit permissions. They can just view it.

AUDIENCE: [INAUDIBLE]

MATT DILLON: Yeah. And they could download a copy and do whatever they wanted with it, but the central model is still in your--

AUDIENCE: So like it was before with Team, it was more [INAUDIBLE].

MATT DILLON: Yeah with Team-- that's the whole difference between the two. With Team you had a high-trust environment. Once you're in, you're in. You can see everything. With Design, you can control who has access to what.

AUDIENCE: On the same lines, I'm a consultant. [INAUDIBLE]

MATT DILLON: By the way, guys, we're out of time. So thank you for coming.

[APPLAUSE]

Enjoy the rest.

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Strictly necessary – required for our site to work and to provide services to you

Qualtrics
We use Qualtrics to let you give us feedback via surveys or online forms. You may be randomly selected to participate in a survey, or you can actively decide to give us feedback. We collect data to better understand what actions you took before filling out a survey. This helps us troubleshoot issues you may have experienced. Qualtrics Privacy Policy
Akamai mPulse
We use Akamai mPulse to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Akamai mPulse Privacy Policy
Digital River
We use Digital River to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Digital River Privacy Policy
Dynatrace
We use Dynatrace to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Dynatrace Privacy Policy
Khoros
We use Khoros to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Khoros Privacy Policy
Launch Darkly
We use Launch Darkly to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Launch Darkly Privacy Policy
New Relic
We use New Relic to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. New Relic Privacy Policy
Salesforce Live Agent
We use Salesforce Live Agent to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Salesforce Live Agent Privacy Policy
Wistia
We use Wistia to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Wistia Privacy Policy
Tealium
We use Tealium to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Tealium Privacy Policy
Upsellit
We use Upsellit to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Upsellit Privacy Policy
CJ Affiliates
We use CJ Affiliates to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. CJ Affiliates Privacy Policy
Commission Factory
We use Commission Factory to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Commission Factory Privacy Policy
Google Analytics (Strictly Necessary)
We use Google Analytics (Strictly Necessary) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Strictly Necessary) Privacy Policy
Typepad Stats
We use Typepad Stats to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. Typepad Stats Privacy Policy
Geo Targetly
We use Geo Targetly to direct website visitors to the most appropriate web page and/or serve tailored content based on their location. Geo Targetly uses the IP address of a website visitor to determine the approximate location of the visitor’s device. This helps ensure that the visitor views content in their (most likely) local language.Geo Targetly Privacy Policy
SpeedCurve
We use SpeedCurve to monitor and measure the performance of your website experience by measuring web page load times as well as the responsiveness of subsequent elements such as images, scripts, and text.SpeedCurve Privacy Policy
Qualified
Qualified is the Autodesk Live Chat agent platform. This platform provides services to allow our customers to communicate in real-time with Autodesk support. We may collect unique ID for specific browser sessions during a chat. Qualified Privacy Policy

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Improve your experience – allows us to show you what is relevant to you

Google Optimize
We use Google Optimize to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Google Optimize Privacy Policy
ClickTale
We use ClickTale to better understand where you may encounter difficulties with our sites. We use session recording to help us see how you interact with our sites, including any elements on our pages. Your Personally Identifiable Information is masked and is not collected. ClickTale Privacy Policy
OneSignal
We use OneSignal to deploy digital advertising on sites supported by OneSignal. Ads are based on both OneSignal data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that OneSignal has collected from you. We use the data that we provide to OneSignal to better customize your digital advertising experience and present you with more relevant ads. OneSignal Privacy Policy
Optimizely
We use Optimizely to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Optimizely Privacy Policy
Amplitude
We use Amplitude to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Amplitude Privacy Policy
Snowplow
We use Snowplow to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Snowplow Privacy Policy
UserVoice
We use UserVoice to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. UserVoice Privacy Policy
Clearbit
Clearbit allows real-time data enrichment to provide a personalized and relevant experience to our customers. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID.Clearbit Privacy Policy
YouTube
YouTube is a video sharing platform which allows users to view and share embedded videos on our websites. YouTube provides viewership metrics on video performance. YouTube Privacy Policy

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Customize your advertising – permits us to offer targeted advertising to you

Adobe Analytics
We use Adobe Analytics to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Adobe Analytics Privacy Policy
Google Analytics (Web Analytics)
We use Google Analytics (Web Analytics) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Web Analytics) Privacy Policy
AdWords
We use AdWords to deploy digital advertising on sites supported by AdWords. Ads are based on both AdWords data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AdWords has collected from you. We use the data that we provide to AdWords to better customize your digital advertising experience and present you with more relevant ads. AdWords Privacy Policy
Marketo
We use Marketo to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. We may combine this data with data collected from other sources to offer you improved sales or customer service experiences, as well as more relevant content based on advanced analytics processing. Marketo Privacy Policy
Doubleclick
We use Doubleclick to deploy digital advertising on sites supported by Doubleclick. Ads are based on both Doubleclick data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Doubleclick has collected from you. We use the data that we provide to Doubleclick to better customize your digital advertising experience and present you with more relevant ads. Doubleclick Privacy Policy
HubSpot
We use HubSpot to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. HubSpot Privacy Policy
Twitter
We use Twitter to deploy digital advertising on sites supported by Twitter. Ads are based on both Twitter data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Twitter has collected from you. We use the data that we provide to Twitter to better customize your digital advertising experience and present you with more relevant ads. Twitter Privacy Policy
Facebook
We use Facebook to deploy digital advertising on sites supported by Facebook. Ads are based on both Facebook data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Facebook has collected from you. We use the data that we provide to Facebook to better customize your digital advertising experience and present you with more relevant ads. Facebook Privacy Policy
LinkedIn
We use LinkedIn to deploy digital advertising on sites supported by LinkedIn. Ads are based on both LinkedIn data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that LinkedIn has collected from you. We use the data that we provide to LinkedIn to better customize your digital advertising experience and present you with more relevant ads. LinkedIn Privacy Policy
Yahoo! Japan
We use Yahoo! Japan to deploy digital advertising on sites supported by Yahoo! Japan. Ads are based on both Yahoo! Japan data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Yahoo! Japan has collected from you. We use the data that we provide to Yahoo! Japan to better customize your digital advertising experience and present you with more relevant ads. Yahoo! Japan Privacy Policy
Naver
We use Naver to deploy digital advertising on sites supported by Naver. Ads are based on both Naver data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Naver has collected from you. We use the data that we provide to Naver to better customize your digital advertising experience and present you with more relevant ads. Naver Privacy Policy
Quantcast
We use Quantcast to deploy digital advertising on sites supported by Quantcast. Ads are based on both Quantcast data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Quantcast has collected from you. We use the data that we provide to Quantcast to better customize your digital advertising experience and present you with more relevant ads. Quantcast Privacy Policy
Call Tracking
We use Call Tracking to provide customized phone numbers for our campaigns. This gives you faster access to our agents and helps us more accurately evaluate our performance. We may collect data about your behavior on our sites based on the phone number provided. Call Tracking Privacy Policy
Wunderkind
We use Wunderkind to deploy digital advertising on sites supported by Wunderkind. Ads are based on both Wunderkind data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Wunderkind has collected from you. We use the data that we provide to Wunderkind to better customize your digital advertising experience and present you with more relevant ads. Wunderkind Privacy Policy
ADC Media
We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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