Description
Key Learnings
- Learn how to develop and execute strategies to improve quality
- Learn how to apply the equation "people plus process plus tools equals success" in your own organization
- Learn how to identify metrics and analysis that will lead to your own breakthrough thinking
- Learn how to apply learnings to the development of your own knowledge cycles
Speaker
- SKSue KlawansSue Klawans is vice president and corporate director of Operational Excellence and Planning for Gilbane Building Company. Sue's mission is to advance Gilbane's signature principle of client advocacy through a lean approach that optimizes collaboration, efficiency, and innovation. With a vision to enable integrated, high-performance project teams, she oversees the annual strategic planning process, drives knowledge sharing, and oversees the Business Consulting Group. Sue has extensive construction experience in design phase planning and oversight; construction project management; and owner's project management. She believes that client satisfaction and a relentless drive for excellence are what have distinguished Gilbane for the past 140 years and what will continue to distinguish Gilbane in the future.