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Professional CAD/CAM tools built on Inventor and AutoCAD
Reset Desktop Connector using the Reset Utility.
Type:
Tutorial
Length:
2 min.
Transcript
00:04
Desktop Connector includes the Reset Utility to automate steps for resetting the software.
00:09
It is important to ensure your local workspace data is synced to the cloud prior to performing this process.
00:17
First, to find the utility on your local drive, in File Explorer, navigate to Program Files > Autodesk > Desktop Connector > Reset.
00:28
Scroll down the list until you find ResetDesktopConnector.exe.
00:34
This is the Reset Utility.
00:37
Double-click it to start the utility and review the available options.
00:43
In the console window that opens, there are 3 options.
00:47
Type 3 to Cancel, and the utility closes.
00:52
Double-click ResetDesktopConnector.exe to launch it again.
00:57
Type 2 to Open online help, and your browser opens to the help page for the Reset Utility.
01:04
Simply scroll to view the available information, then exit or minimize the browser to return to the console window.
01:12
Before selecting the first option to reset the software, it is important to exit Desktop Connector.
01:18
In the system tray, right-click Desktop Connector, and select Exit.
01:24
Now, in the console window, type 1.
01:27
The utility warns that it will delete your local cache of files and folders.
01:32
Type y to begin the reset process.
01:37
When finished, the utility confirms completion.
01:41
Press any key to continue and exit the command.
01:45
Now that the reset is complete, restart Desktop Connector and follow the prompts to add projects to your local workspace.
01:53
Using the Reset Utility enables you to easily delete files and folders in your local workspace
01:59
and restart Desktop Connector in a clean state.
Video transcript
00:04
Desktop Connector includes the Reset Utility to automate steps for resetting the software.
00:09
It is important to ensure your local workspace data is synced to the cloud prior to performing this process.
00:17
First, to find the utility on your local drive, in File Explorer, navigate to Program Files > Autodesk > Desktop Connector > Reset.
00:28
Scroll down the list until you find ResetDesktopConnector.exe.
00:34
This is the Reset Utility.
00:37
Double-click it to start the utility and review the available options.
00:43
In the console window that opens, there are 3 options.
00:47
Type 3 to Cancel, and the utility closes.
00:52
Double-click ResetDesktopConnector.exe to launch it again.
00:57
Type 2 to Open online help, and your browser opens to the help page for the Reset Utility.
01:04
Simply scroll to view the available information, then exit or minimize the browser to return to the console window.
01:12
Before selecting the first option to reset the software, it is important to exit Desktop Connector.
01:18
In the system tray, right-click Desktop Connector, and select Exit.
01:24
Now, in the console window, type 1.
01:27
The utility warns that it will delete your local cache of files and folders.
01:32
Type y to begin the reset process.
01:37
When finished, the utility confirms completion.
01:41
Press any key to continue and exit the command.
01:45
Now that the reset is complete, restart Desktop Connector and follow the prompts to add projects to your local workspace.
01:53
Using the Reset Utility enables you to easily delete files and folders in your local workspace
01:59
and restart Desktop Connector in a clean state.
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